From the marketing photos you would think you are on a private island when in fact you are in the midst of a concrete jungle. Service ended with our wonderful bellman Eric. After his warmth and hospitality our experience deteriorated. and the front desk clerk upon check in. We were not given an internet log in ID or password upon registering. We discovered our modernist corner luxury suite to have sinks that did not drain, light bulbs burnt out everywhere and a wall badly scratched and dirty due to the poor design and layout of the desk and swivel chair. When I tried to call the front desk, the concierge or any other direct line for service the phone rang more than 20 times and no one picked up. Finally in desperation. I called the front desk's international line from my cell phone to get a log in ID and password and then sent an email to the concierge before I finally got an answer. When the engineer arrived to fix the sinks he suggested we contact Trip Advisor. He never returned to replace the light bulbs. This morning the International Herald Tribune we ordered was not delivered but we were sent the Panama America in Spanish. although there was a coffee maker and coffee in the room there was no cream or sugar. At breakfast this morning we had to be confronted with sweaty male and female guests in sleeveless t shirts arriving straight from the gym. No dress code here. That killed my appetite for breakfast and a return trip. This might not be an issue in the future because we were told the hotel is in bankruptcy.
- Official Description (provided by the hotel):
- Rising seventy stories above Panama Bay along Punta Pacifica's pristine peninsula, Trump Ocean Club® International Hotel & Tower Panama unites exclusive amenities, innovative accommodations and the signature services of Trump Attaché™. Steps from Punta Pacifica's sophisticated shops and nightlife, just five minutes from the financial district and minutes from Panama City—you have found the perfect setting to unite business with pleasure. ... more less
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- Also Known As:
- Trump Ocean Club International Hotel And Tower Panama
- Trump International Hotel & Tower Panama Panama City