We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What's the big deal?”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Trump International Hotel & Tower Panama
Ranked #19 of 114 Hotels in Panama City
Certificate of Excellence
North Palm Beach, Florida
2 reviews
“What's the big deal?”
Reviewed 14 April 2014

This place was on our pre-cruise itinerary, so we did not choose it. Our room was on the 31st floor overlooking the Pacific, great view, BUT ... The room had a bathtub in it, with a curtain to envelope it – was kind of strange having it in the room, rather than in a bathroom. We put our excess pillows and covers in it. There was a shower stall and a toilet, each in separate enclosures. These enclosures were not very private - they were just stalls with a glass door that closed with a gap opening of about an inch, so sound carried into the room. The toilet bowl was not very clean - felt like the room had not been used in a long time. Staff was nice, but this supposedly 5 star hotel was overrated, in my opinion. I would not stay there again.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Virginia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 15 April 2014
Dear Virginia A,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

We are pleased that you enjoyed the view from your room on the 31st level. On the other hand, I am sorry there were areas of disappointment in your guest room offerings and design. We do hope to welcome you back and improve on this experience. Please do let us know if we can help plan your next trip to Panama and provide you with a guest room with a design that is more pleasing and better prepared for your visit.

For now, we wish you safe travels and look forward to your return to Panama very soon.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,986 reviews from our community

Traveller rating
    1,121
    518
    191
    81
    75
See reviews for
307
670
111
531
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (372)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
New York City, New York
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2014

It pains me to give this hotel such high remarks as I am not a fan of D. Trump. However, I just completed a four night stay and it was very, very good.

We experienced excellent service at every turn. From the front entrance to the pool, the staff was on point, friendly, and accomodating.

My room was nice, with a view of the water. I thought the overly soft bed would cause my back to ache, but I slept very well with no issues. As mentioned by others, the bathtub is kind of in the middle of the room and it's weird. I was certain that I would fall into the tub during a middle of the night walk to the toilet, but I was so hyper aware of its presence that it never caused a problem.

We ate at Barcelona for breakfast each day and I would rate this as the least exceptional part of the hotel. It is completely fine, but was a step lower in quality than the rest of the hotel.

Normally I don't have time to visit the pool, this was a business trip, but I had some free time and made my way out to the pool area. The seating was plentiful and the drinks were REALLY good. Also, the fish tacos were crazy delicious.

So, the Donald has a good thing going here. I don't like him, but I did enjoy this hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerrieat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 15 April 2014
Dear Kerrieat,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am pleased you thoroughly enjoyed your stay and that you were met with the service and amenities you expect and deserve. It is great news that you even had time to enjoy the pool deck amongst your busy business schedule. We do hope to welcome you back again very soon. Please do let us know when you want to plan your next trip to Panama. We would like to personalize each visit for you, making each stay with us even more enjoyable than the last.

Until then, we wish you many more safe travels.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2014

Great service, spotless hotel, good restaurants, great views. Most staff spoke at least some English. Everyone was very friendly and helpful.I requested early check-in and late check-out ahead of time and they accommodated both requests!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 11 April 2014
Dear Susan S,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your kind and complimentary review.

I am happy you were met with the service and amenities you expected and deserve from your visit to our property. We hope to welcome you back very soon and to make every visit with us even better than the last.

Until then, we wish you many more safe travels.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parkland, FL
Level 6 Contributor
205 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 7 April 2014

We just returned from our first stay at the Trump Ocean Club in Panama. We chose it because it's rated 5-stars and part of American Express' Fine hotels and Resorts. It definitely earned 5-stars for it's service personnel (excluding the non-existant concierge), but the stars stop there. When we checked in at 3:35pm, our Junior Sutie wasn't ready so they offered to upgrade us to an Executive Suite. After confirming that the Executive Suite had the same view as the Junior Suite, we graciously accepted the upgrade, but still had to wait 25 minutes until that room was ready. Let me start at the beginning. We arranged for pick up from the airport to the hotel with the hotel's car service. That worked out wonderfully. The driver was waiting with a sign and promptly escorted us to the comfortable and large car for the ride to the hotel. Upon check-in, we were greeted by a bellhop who provided cool towels to use on our hands and face. no sooner did we replace the used towels back on the tray the bellhop was holding and another bellhop was right on que to provide us with cool bottled water. Real impressive!! While waiting for our room, we went to the Concierge desk to make some arrangements. The Concierge wasn't there and we were told to just call from our room phone to contact him. Once we checked into our room, the excitement started to wear off. We ventured down to the pool area and couldn't find 2 chairs together outside by the pool (and they have 5 pools!) The water in the infinity pools was so cold you couldn't get in, but it was beautiful to look at. The room was spacious and even provided a Nespresso maker (that was the hi-light of my husband's stay). The worst experience regarding the room was the toilet paper. Yes, toilet paper. It was akin to sandpaper. I can not believe the Trump Ocean Club would actually put such sub-standard products in their rooms. Getting back to the Concierge, after making 2 phone calls and having no one answer the phone, we finally found the Concierge after dinner (around 9pm.) We asked him to schedule a car service for the following day at 11am and he said "no problem." In retrospect, he didn't write anything down or make any phone calls. We found out the next morning that the arrangements were never made. The dinner at Tejas (in the hotel) was a real let down. We ordered the Snapper in Coconut Milk and Mahi-Mahi. They returned to inform us they didn't have any Mahi-Mahi so we changed our order to Grouper. The food was horrendous! But again, the service was good.The only thing we ordered and actually enjoyed was the 4-milk cake for dessert. It was something different for us and we really enjoyed the flavor. Buffet breakfast was your standard and ordinary food, but I again, I will repeat myself, the service was good! To sum it all up - Wonderful service, but not a place we would go back to again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 11 April 2014
Dear Lynn F,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your thorough review.

Firstly, we are pleased that you were greeted with the service level you expected and deserve upon your arrival to Panama and to our property. I am very sorry, however, for the inconveniences you encountered during other segments of your stay.

We are continuously working to improve on our commitment to provide you and all Trump Ocean Club guests with the upmost in service and amenities. We appreciate each review and act on what we can with earnest intent to improve on your every experience with us. Your comment has prompted us to check on our toilet tissue supplier and make that important change in purchasing while working on the availability of our concierge service.

Thank you again for your thoughtful review. I do hope you will allow us the opportunity to welcome you back and win back your trust.

Until then, we wish you both safe travels and a prompt return to Panama.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California, United States
Level 5 Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 April 2014

We had a room on the curve which is especially nice. Two patios and a great view. Best of all the large bathroom and shower. The people were wonderful and very helpful. Extended out check out time as we had a late flight. The location is a little difficult as there is really no place to walk to and had to take cabs everywhere (note, cabs are cheap). Only complaint is that the air conditioner was very loud. This is an elegant hotel but it is not a relaxing tourist place. We like it and would recommend it.

Room Tip: Pick a room on the curve if you like your bath in a separate area. The view is great.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Delores G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 7 April 2014
Dear Delores G,

Thank you for your recent visit to the Trump Ocean Club and thank you for your kind review and recommendation.

We are pleased to know you were met with the level of service and amenities you expect and deserve from our Trump property. We look forward to welcoming you back soon. Please let us know when we can help you plan your next visit in order to personalise your stay, making each visit even better than the last.

For now, we wish you safe travels and look forward to your return to Panama very soon.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, North Carolina
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 April 2014

Our company annual trip was here. The hotel is lovely, the views don't end. If you expect a place in the sun you'd better be at the pool early and choose the pool to the right. If you choose the pool to the left you lose your sun at noon. Only real complaint is there are too many high rises immediately surrounding the property.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjunebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 7 April 2014
Dear mjunebug,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am pleased you enjoyed your stay as well as the views that "do not end." We do hope you change your mind allowing us the opportunity to welcome you back again very soon. Please do let us know if we can help you plan your next trip to Panama. We would like to personalize each visit for you, making each stay with us even more enjoyable than the last.

Until then, we wish you many more safe travels.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sewickley, Pennsylvania
1 review
Reviewed 2 April 2014

My experience was just okay. Didn't like that the hotel is in a building shared with condo's and businesses. When entering the building you need to take the elevator to the Trump Hotel Reception Area. The pool area is very nice and the restaurants were very good. The room was clean and nice but the bathtub in the middle of the room is an inconvenience. I would probably not stay at the Trump again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jean2212014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 7 April 2014
Dear jean2212014,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am pleased to know your overall stay was a pleasant experience and that you particularly enjoyed the pool and restaurants. We do hope you will consider another visit so we may improve on this experience, making each visit even better than the last. Until then, we wish you many more safe travels and a quick return to Panama.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Panama City hotels
0.7 mi away
Hard Rock Hotel Panama Megapolis
5.2 mi away
The Westin Playa Bonita Panama
1.2 mi away
Grace Panama
Grace Panama
#1 of 114 in Panama City
632 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Waldorf Astoria Panama
Waldorf Astoria Panama
#13 of 114 in Panama City
1,238 reviews
1.1 mi away
Hilton Panama
Hilton Panama
#9 of 114 in Panama City
1,207 reviews
1.0 mi away
Hotel Riu Plaza Panama
Hotel Riu Plaza Panama
#17 of 114 in Panama City
2,641 reviews
Show Prices
Show Prices
Show Prices

Been to Trump International Hotel & Tower Panama? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Trump International Hotel & Tower Panama

Property: Trump International Hotel & Tower Panama
Address: Calle Punta Colon | Punta Pacifica, Panama City 0833, Panama (Formerly Trump Ocean Club International Hotel & Tower Panama)
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Panama City
#16 Luxury Hotel in Panama City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Trump International Hotel & Tower Panama 5*
Number of rooms: 369
Official Description (provided by the hotel):
Rising seventy stories above Panama Bay along Punta Pacifica's pristine peninsula, Trump Ocean Club® International Hotel & Tower Panama unites exclusive amenities, innovative accommodations and the signature services of Trump Attaché™. Steps from Punta Pacifica's sophisticated shops and nightlife, just five minutes from the financial district and minutes from Panama City—you have found the perfect setting to unite business with pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Ebookers, Hotels.com, Priceline, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Trump International Hotel & Tower Panama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Trump Ocean Club International Hotel And Tower Panama
Trump International Hotel & Tower Panama Panama City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing