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“Luxurious and beautiful!”

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Trump International Hotel & Tower Panama
Ranked #20 of 114 Hotels in Panama City
Certificate of Excellence
Philadelphia, Pennsylvania
1 review
“Luxurious and beautiful!”
Reviewed 20 July 2014

I stayed there because I presented at a conference. Definitely a luxurious and beautiful hotel with a gorgeous ocean view from a nice balcony. Rooms and service were excellent. Unfortunately I was sick and could not enjoy all the facilities. The attachés were very kind and called a doctor and bought the medicines for me. Jessica called to see how I was doing, Luis brought me water, and Ricardo helped me with my bags. They were all very nice and friendly. I hope to come back and really enjoy the luxury and many options there.
Carmen

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Carmen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 23 July 2014
Dear Carmen R,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am pleased you enjoyed your stay and that we were able to help you make the best of your visit despite your illness during such an important conference. We do hope to welcome you back again very soon when you are able to better enjoy your time and the facilities. Please do let us know when you want to plan your next trip to Panama. We would like to personalize each visit for you, making each stay with us even more enjoyable than the last.

Until then, we wish you many more safe travels and much success in your business.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,002 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (373)
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English first
Chatham, New Jersey
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

The stay was quite an experience. Definitely a luxury, pampered visit. Food in both the Tejas and Barcelona restaurants was excellent. Service provided by the staff was professional. All rooms overlook the water with a balcony, The in-room tub was a relaxing plus, The free shuttle to two malls was a appreciated as this hotel is far from the main part of town. Be prepared to pay for taxis as the yellow cabs do not come down here and the Trump cabs can get to be expensive.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 23 July 2014
Dear Elaine D,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am pleased you thoroughly enjoyed your stay and that you were met with the service and amenities you expected and deserve. We do hope to welcome you back again very soon. Please do let us know when you want to plan your next trip to Panama. We would like to personalize each visit for you, making each stay with us even more enjoyable than the last.

Until then, we wish you many more safe travels.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, Pennsylvania
Level 4 Contributor
48 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 July 2014

I stayed here because of a conference and the hotel was gorgeous. Swimming in the pool overlooking the Pacific was a real treat - every night I had chocolate in my room! Only down side is the elevator situation. Sometimes we waited 10-15 minutes for one and it came too full to get on. Taking the steps was not an option because of residences in the building - so there was no choice but to wait and hope you didn't miss the session or the excursion. Other than that - it was amazing and I would love to go back!

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank profezeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 23 July 2014
Dear profezeta,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am pleased you thoroughly enjoyed your stay and that you were met with the service and amenities you expected and deserve. We do hope to welcome you back again very soon. Please do let us know when you want to plan your next trip to Panama. We would like to personalize each visit for you, making each stay with us even more enjoyable than the last.

Until then, we wish you many more safe travels.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 July 2014

This definitely is a luxury hotel. I stayed here because my conference was being held here. Our room rates were based on a conference price so I'm sure the other people staying there have a different rate. It even has a residence wing.
Pros:Service was excellent. Some names that stand out are Jan Carlos a waiter in the poolside restaurant, Maritza(Mari) in the business centre and Ana Laura at the check-in desk. There is a shuttle to several shopping areas which is a great benefit. The breakfast was lovely. I loved having salmon every morning and some of the typical panamanian dishes. If you don't have it as part of a deal, however, it is expensive, as is the rest of the food.
Really cute expresso machine in the room.
The maid service was great as well.
It is only about two blocks to several restaurants and a super market and the shuttle will take you to two big malls.
Cons: A few downsides are the elevators which require your room key to go from floor to floor. This was a bit confusing for a while. The shuttle was having some confusion about where to pick people up but I think that is resolved now.

For everyone in the business world this is a great hotel and very close to all the businesses in the new city. For ordinary tourists it might be a bit out of price range

Room Tip: i was on the 28th floor. It was quiet enough. Sometimes music from the pool could be heard but that...
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 23 July 2014
Dear Mary M,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your enthusiastic review.

I am pleased you thoroughly enjoyed your stay and that you were met with the service and amenities you expected and deserve. We do hope to welcome you back again very soon. Please do let us know when you want to plan your next trip to Panama. We would like to personalize each visit for you, making each stay with us even more enjoyable than the last.

Until then, we wish you many more safe travels.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deltona, Florida
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

Great service by the staff. Everyone was pleasant and accommodating. Note that there are two additional restaurants beyond the doors of the Dolce ice cream shop. La Terraza (Italian) and Ocean Deck. Wish we had known about these before hand. Elevators were overburdened by our conference attendees which was frustrating. Good security though. The room key allows you elevator access but only for your floor so you can't visit any other guests unless they travel in the elevator with you. Wish this had been explained beforehand. Barcelona restaurant was the best! Pools are wonderful. Great workout facility.
Did have a little trouble communicating with cleaning staff in regards to providing soap, tissues. The underside of the sink collapsed as well and the cleaning staff didn't notice for two days (even though it was fairly obvious). Great views of the ocean. Make sure you go to the pool in the morning as the afternoon tends to be cooler and very windy. Also, at Cava 15 ask for the wine menu before ordering as the prices are not given up front. If you like peace and quiet with good security this is the place to go! A little bit of a jaunt from city life and Casco Viejo but any taxi can quickly whisk you to wherever you'd like to go.

Room Tip: The bathroom is sort of "open concept". There is a tub in plain view with a curtain to pul...
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LOtravel14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 23 July 2014
Dear LOtravel14,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am pleased you enjoyed your overall stay and very much appreciate your noting our efforts to provide you with the best possible service you expect and deserve. I am sorry however, there were areas in which we did not provide this standard of excellence. We are working continuously to provide each and every guest with the level of service that not only meets but exceeds expectations.

We do hope to welcome you back again very soon to improve on your experience. Please do let us know when we can assist you in planning your next trip to Panama. We would like to personalize each visit for you, making each stay with us even more enjoyable than the last.

Until then, we wish you many more safe travels.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level 6 Contributor
100 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 15 July 2014

After visits to Trump Chicago, Las Vegas and Toronto this visit held very high expectations.
For the most part they were met...
The architecture and furnishing were lavish but not comparable to the othe properties. Unlike Las Vegas and Chicago NO refrigerator, microwave, stove, dishes.
The bathroom is open to the room with a free standing bathtub separating the room from the bathroom area. This can be somewhat awkward if you are not travelling with a long term companion.
Overall the service was good. Front line staff appeared rather in experienced.
The 13 floor infinity pool was spectacular as was the pool side service.
Food was outstanding. Do not miss breakfast....
WIFI was satisfactory.

Room Tip: High floors and end rooms have better views.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Stephen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 23 July 2014
Dear Stephen P,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am pleased you enjoyed your stay and that you were met with the service and amenities you generally expected and deserve; even if our tropics experience is different to that offered on other properties. We do hope to welcome you back again very soon. Please do let us know when you want to plan your next trip to Panama. We would like to personalize each visit for you, making each stay with us even more enjoyable than the last.

Until then, we wish you many more safe travels.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 July 2014

Just spent 1 night here after a week trip across Panama and had high expectations for our first (and last) time at the trump but was very disappointed. Bland, dated hallways, frustrating elevator banks, nearly zero guests (felt like ghost town!), pool area had dirty wet upholstered chairs, no towels either. Not worth the money even at its deeply discounted rates (paid ~$180 w/ breakfast). The breakfast buffet sells for $22 which is 'okay' but it had very limited hot items that one would expect at a high end hotel buffet (had to pay extra if wanted breakfast staples like eggs benny, waffles, pancakes, etc). Trump can learn a thing or two from the Fairmont Hotel chain!!!

ps I stayed at the Radisson Decapolis on the first night and overall preferred that hotel for $50 cheaper (better location, was moderately busy but still quiet on top floors). Radisson/Hard Rock would be my choice next time

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank DnpJnp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOCGM, General Manager at Trump International Hotel & Tower Panama, responded to this review, 23 July 2014
Dear DnpJnp,

Thank you for your recent visit to the Trump Ocean Club and thank you for taking the time to share your review.

I am very sorry your stay was not the experience you expected and deserve. This, of course, is not what we strive for in our effort to provide you with the upmost in customer satisfaction. We do hope to have the opportunity to welcome you back to improve on this experience.

For now, we wish you safe travels and look forward to your return to Panama very soon.

Mark Stevenson
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump International Hotel & Tower Panama

Property: Trump International Hotel & Tower Panama
Address: Calle Punta Colon | Punta Pacifica, Panama City 0833, Panama (Formerly Trump Ocean Club International Hotel & Tower Panama)
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Panama City
#16 Luxury Hotel in Panama City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Trump International Hotel & Tower Panama 5*
Number of rooms: 369
Official Description (provided by the hotel):
Rising seventy stories above Panama Bay along Punta Pacifica's pristine peninsula, Trump Ocean Club® International Hotel & Tower Panama unites exclusive amenities, innovative accommodations and the signature services of Trump Attaché™. Steps from Punta Pacifica's sophisticated shops and nightlife, just five minutes from the financial district and minutes from Panama City—you have found the perfect setting to unite business with pleasure. ... more   less 
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Also Known As:
Trump Ocean Club International Hotel And Tower Panama
Trump International Hotel & Tower Panama Panama City

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