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“What a view”

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The Westin Playa Bonita Panama
Ranked #9 of 117 Hotels in Panama City
Certificate of Excellence
Florence, Italy
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“What a view”
5 of 5 bubbles Reviewed 13 May 2014

This hotel has the most amazing views of the sea. At night one is able to see the ships lined up for passage through the canal locks. During the afternoon the pool area is the best place to be in order to beat the tropical heat. And Elliot is a most helpful and attentive pool area waiter as are all the employees I had contact with during my stay. The gardens surrounding the hotel and pool areas are just beautiful!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flotownlocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gabriela U, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review, 15 May 2014
Thank you for your wonderful remarks, which I have shared with staff, gives us a pleasure to know that you loved the visit to our hotel and enjoy all the nature. We look forward to welcoming you back soon and give the best experience ever.

Cordially,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,659 reviews from our community

Traveller rating
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    729
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    64
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (640)
Date | Rating
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English first
Ferdinand, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

The entire staff was wonderful here. We especially enjoyed Alejandra Oporta who was a waitress by the pool. We were with a large group and she took great care of everyone. She was there with a smile on her face getting everyone's orders in a timely manner. She even brought dry towels and umbrellas when we were struck with a sudden down pour of rain. She spoke great English and helped us to learn our Spanish.

Lynn

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lynn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plainfield, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 May 2014

We were a group of 36 people on an incentive trip that we won. The grounds are very nice, the rooms are very nice, the pools are very nice. The resort was not crowed and the Service was very good. Alejandra Oporta was fantastic!! She always had a smile on her face and anticipated our needs! We really enjoyed our week there as a group!

Room Tip: Even numbered rooms face the Pacific Ocean.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank c007melvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casablanca, Morocco
1 review
4 of 5 bubbles Reviewed 9 May 2014

MS Ruth Rivera was very kind and her service was perfect.
the swiming pool was nice and the weather also.
the room was also nice with bed in king size and see view was perfect.
some mosquitos bit us but without poble it was also the fun .
the sun was very hard in the bigining of the day.

Room Tip: see view room
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hicham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 May 2014 via mobile

The staff was very friendly and helpful. The Playa Bonita is stunning! It's located on the beach too. You may also swim in their pools too if you wish. I also enjoyed their rooms and food. The resort was very clean and they have wi-fi for us to enjoy as well.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia, United States
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

Everything was amazing!

The whole hotel itself is modern and clean and the staff was good as well.

Our room was great, with a nice view of the Panamanian Jungle!

The pools were so wonderful and clean and had great ocean views.

Keep in mind it is about 10 mins outside of the city, which was fine for us because we wanted to be away.

Also the food was fine to me. Some people were complaining, but i thought there was nothing wrong with it.

Room Tip: Either side of the building, you will have a great view!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lindsay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gabriela U, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review, 8 May 2014
Thank you for sharing your experience. There is nothing we love to hear more than our guests loving their service and experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! It is so wonderful to hear that our rooms make your stay with us more enjoyable! Your kind words regarding the friendly service of our staff are greatly appreciated and we look forward to sharing them with our team.

Please come back soon and be part again of a wonderfull and unforgettable experience.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey City, New Jersey, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

Where do I start...the moment we arrived we were very impressed. The property is stunning. Very upscale and fully meets our expectation of a Westin property.

We arrived tired and aggravated from our stay at another property in Panama and had some confusion. The Westin staff went above & beyond to help us and to accommodate our needs.

Property
Only 35 minutes from the airport. The property is large but not overwhelming. Just the right size where everything is within a short walk. The beach is not that great (the water recedes at low tide so there is not much of a beach), but the pool areas are very nice.

Room
Exactly what we expected from the Westin. Spacious and well appointed. Waterfall showerhead, separate bath & water closet. All rooms have a beach/property view. You can see the ships waiting in the ocean to go through the canal.

Service
Everyone at the Westin is extremely professional, well spoken and well mannered. If they do not completely understand your request they get assistance. (No pretending they understand you, smiling and nodding!) The level of service is exemplary.


Restaurants & Bars
FIVE STARS!! We enjoyed all the restaurants, food was phenomenal. Rack of lamb, filet mignon, skirt steak.... Loved the mimosa & bloody mary bar at breakfast. We had the premium all-inclusive package so we drank top shelf...amazing. The ice cream/dessert shop was wonderful as well.

We enjoyed the live band/singer every night. It was classy and fun. The lobby bar was great - I HAD THE BEST MARGARITAS -Macyel & Mavis are the BEST bartender/servers I've had while traveling. We enjoyed the salsa music at the Soleo tapas bar as well.

Poolside
Our favorite servers were Nelson and Alejandra. They went our of their way to make sure our needs were met. The entertainment & other pool side staff, Cheo, Jose, Itsel, Lorenzo, Yulissa, Alberto, Amilkar were great as well. I enjoyed the pool aerobics (although they should make it a little more challenging).

We were very happy with our stay at the Westin Playa Bonita and would recommend it to anyone traveling to Panama. The location was convenient to the airport, downtown attractions and the Panama Canal.

Thank you Westin staff for making our trip to Panama enjoyable!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanicenAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gabriela U, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review, 8 May 2014
There is nothing we love to hear more than our guests loving their experience with us! I am happy you enjoyed our property, rooms, restaurants and pool bars. Your kind words regarding the service of our staff are greatly appreciated. It is so wonderful to hear that our bartenders and activities guys was able to make your stay with us more enjoyable! Our staff truly cares for our guests and we love to see that shine through.

Thank you again for your wonderfull comments and please come back soon !!


Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Playa Bonita Panama

Property: The Westin Playa Bonita Panama
Address: Road to Veracruz Km 6, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Panama City
#9 Luxury Hotel in Panama City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Playa Bonita Panama 5*
Number of rooms: 611
Official Description (provided by the hotel):
The personification of the destination: Where natural serenity meets industrial glamour - Westin Playa Bonita Panama is strategically located alongside the Pacific Ocean, on a mile long stretch of golden sand on Playa Bonita Beach, surrounded by lush tropical rainforests, and a quick 20-minute drive from the metropolitan capital of Panama City. Nestled alongside the stunning Pacific Ocean, The Westin Playa Bonita is near celebrated sites like the Panama Canal's Miraflores Locks and just a 20-minute drive from Panama City, the exhilarating capital of the Republic of Panama ... more   less 
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Also Known As:
The Westin Playa Bonita Panama Hotel Panama City
The Westin Playa Bonita Panama Panama City

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