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The Westin Playa Bonita Panama
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Reviews (3,468)
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Reviewed 29 June 2014

Alfredo, the Supervisor, for the one of the restaurant, at the hotel gave excellent customer service His staff also gave great service. Alfredo made sure we had a wonderful meal every day . We stayed 7 days.

  • Stayed: June 2014, travelled with friends
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Thank mpkacunnningam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gabriela U, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this reviewResponded 3 July 2014

Thank you very much for sharing with us your wonderful review. We appreciate your kind words about the staff. We're so happy to hear you enjoyed your stay. We all work with passion to give our guests a memorable experience. Hope to welcome you back again soon!

Warm Regards,

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Reviewed 28 June 2014 via mobile

My family of four took a 2 day trip down to Playa Bonita from Panama City where we have been staying for 10 days. We thought a trip out of the city would be nice. There are various options for places out of the city but this seemed to be the closest if you don't want to drive too far or take a bus for a few hours! We actually took a taxi from Punta Pacifica area and paid 15 dollars for the taxi for the 20 minute drive out of the city! Don't pay more than 20.

The resort itself is very beautiful. It has 5 pools with two sort of mini tubs! Very relaxing and great pool service. It has a spa and gym and plenty of seating by the pool. The major downfall for us is that we love swimming in the ocean but it's strongly recommended that you don't although some do. This is because the entrance to the canal is not too far away and the water near the city are very polluted (ships / city sewage) . Plus the beach itself is quite rocky at low tide! But we had a great walk along it! The pools definitely compensate for it!

Restaurants at the hotel served good food catering to international and local taste! The Tamales at breakfast are phenomenal, if you've never had a tamal try one of these, they are quite similar to tamales you will find elSe where in South America (Peru Especially). One problem with the hotel is that during low season not all of the restaurants are open leaving you with limited dining options! Only 2 of 5 or 6 were open during our stay. And they switch every night so make sure to ask. You can choose from a la carte or buffet in one and a la carte in the other. Everything we ate was great and we even got the recipe for a new chicken they were trying out from the Head Chef! :) muy Rico!

Overall, a great stay and I would definitely recommend it! (Also, they have a kids club and lots of activities for kids if you decide to bring them along as well)

  • Stayed: June 2014
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1  Thank tholli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gabriela U, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this reviewResponded 3 July 2014

Thank you so much for your great review.We're glad to know that you had a renewal time in our resort and enjoyed fully our culinary offer and facilities. We're happy to know that you enjoyed a wonderful renewal time in our resort.
We hope to see you soon!

Sincerely,

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Reviewed 27 June 2014

Amilcar (Kenny), Alberto, Lorenzo, Itzel, Cheo and Yuissa were amazing. The service and performances they provided everyday kept all guest coming back for more. A beautiful resort that I highly recommend!

  • Stayed: June 2014, travelled on business
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Thank Cobra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gabriela U, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this reviewResponded 3 July 2014

Thank you very much for sharing your experience in our resort. We're delighted to hear you've enjoyed your stay with us, and really appreciate your kind words about our staff,we're more than happy to have them in our team. Hope to welcome you back again soon!

Best Regards,

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Reviewed 27 June 2014

Came here on a company trip. Food wasn't too spectacular the first couple days, but we found that Starfish Grille was always consistent in serving excellent food. We always had breakfast at starfish grill. Genova our waitress was fantastic!! She remembered our coffee orders from previous days, and helped me brush up on my Spanish. Billy Jean, she was also great! She served us promptly and always had a smile on her face. The resort was always clean, I saw people cleaning Windows, ceilings, folding towels, and more! Room cleaning staff came and tidied up our room several times a day. Thank you Westin Playa Bonita for the wonderful visit to Panama.

  • Stayed: June 2014
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Thank Lightbulb1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gabriela U, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this reviewResponded 3 July 2014

Thank you so much for taking the time to write this comment. We are happy to provide our guests a space where they can relax and renew. Your kind words regarding the service of our staff are greatly appreciated. We look forward to your next visit.

Cordially,

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Reviewed 26 June 2014

Staying at the westin was a wonderful experience made better by the great service by Marcos Saturno . He was the best bar tender and made us feel welcome and part of panama. I would recommend this resort to any one looking for a relaxing trip.

  • Stayed: June 2014, travelled on business
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Thank Caity A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gabriela U, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this reviewResponded 3 July 2014

Thank you so much for such a nice post.! We will let Marcos know your nice comment. We love to know that you had a relaxing time and enjoyed our resort. Thank you for your feedback we will take care of it. We hope to have the chance to welcome you many more times.

Sincerely,

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