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“Very good hotel”

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Waldorf Astoria Panama
Ranked #14 of 114 Hotels in Panama City
Certificate of Excellence
Leicester, United Kingdom
Level 4 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Very good hotel”
Reviewed 30 May 2014

Visited this hotel in March this year. Having not visited Panama before i was wary of what to expect and was extremely pleased. There is nothing that i can say that is bad about this hotel really. The room was spacious, clean, luxurious, good toiletries, robes etc, good mini bar etc etc.
The pool area is an experience as it is outside in the side of the hotel half way up! There's a bar there too! The staff are very friendly and helpful. The reception bar is a little clinical but well stocked and friendly staff! I would recommend this hotel for both business and pleasure trips. Panama is a great place to visit too!!!!

  • Stayed March 2014, travelled on business
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Helpful?
Thank Fiona4333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKorngold, Director of Business Development at Waldorf Astoria Panama, responded to this review, 4 June 2014
Dear Fiona4333,

Thanks for taking the time to write this nice review.

It is our commitment to offer every one of our guests an enjoyable stay and through this review we be sure that we reached our goal.

We are looking forward to seeing you soon.

Regards,

Andres Korngold
Director of Business Development
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,234 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (207)
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English first
Toledo, Ohio
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 May 2014

We decided to treat ourselves to a day at the Waldorf before our following morning flight out of Panama City. What a joy! On arrival we were met at the curb by the concierge along with a host of bellmen who whisked away our luggage while we were provided with early registration to our room.
The city view suite was large enough to have a party in. Complete with full kitchen, living room, sleeping area and shower area for 12.
At night a driver was made available to take us to and from an area restaurant.
We have never had a hotel make us feel so special. Every aspect of the Waldorf exceeded our expectations and our future Panama visits will include a Waldorf day of luxury.

  • Stayed May 2014, travelled as a couple
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Helpful?
2 Thank toledo452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaVictoriaB_WA, Public Relations Manager at Waldorf Astoria Panama, responded to this review, 16 June 2014
Dear toledo452,
How wonderful to hear your stay at Waldorf Astoria Panama was the best you've ever had. We are happy to learn you found our accommodations to be comfortable and accessible. We are equally excited to read you took advantage of our complementary shuttle service that we offer up to a 2km radius from the hotel premises. Many guests find this to be not only convenient but sufficient while touring the city. We sincerely hope to see you here again during your next visit and help you achieve more comfortable and restful times.
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Las Vegas
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2014

Just returned from a wonderful stay at the Waldorf Astoria in Panama city. All Employees were courteous, kind and helpful. The suite on the 32 floor overlooking the ocean was spectacular. All the comforts of home plus. The meals we ate in the restaurant were beautifully presented and delicious. I highly recommend this hotel and would definitely return.

Room Tip: Ocean view room are the best.
See more room tips
  • Stayed May 2014, travelled as a couple
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Helpful?
Thank GregLasVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaVictoriaB_WA, Public Relations Manager at Waldorf Astoria Panama, responded to this review, 16 June 2014
Dear GregLasVegas,
Thank you for choosing us during your recent trip to the city. We are proud to offer the best in service, and we are delighted to read you were able to experience this and many other great things at the Waldorf Astoria Panama. We hope to continue serving you. Come see us again!
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Washington, DC area
Level 5 Contributor
76 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 27 May 2014

This hotel is located in a decent location not far from the waterfront. The hotel has a modern design with rooms that are clean and modern. The problem we had was the service. We arranged for airport transportation, but no one was at the airport for us when we arrived. Upon arrival to the hotel, we had a AAA discount rate but forgot our card, so the front desk person indicated that the hotel would not honor our rate. The front desk person also informed us that there was only 1 person listed on the reservation, and that the AAA rate for more than 1 person would be more expensive. We found this level of treatment rather trivial, especially given our loyalty to the Hilton brand. We also arranged transportation to the Gamboa Rainforest Resort after a Panama Canal partial transit tour. Again, no one was there when we disembarked, so we had to rely on the generosity of another cruise passenger who was staying at the Gamboa Rainforest Resort and had arranged a taxi to the resort. For a hotel brand of this caliber, the service is severely lacking. We will stay elsewhere if we return to Panama City.

  • Stayed April 2014, travelled as a couple
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Helpful?
2 Thank tnc2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaVictoriaB_WA, Public Relations Manager at Waldorf Astoria Panama, responded to this review, 16 June 2014
Dear tnc2u,
Thank your for taking the time to provide us with your valuable feedback. Your thoughts and experience will be addressed with our hotel staff as we strive to better our services to you. We look forward to hosting you again on your next visit to the city and show you great service.
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Houston, United States
1 review
Reviewed 27 May 2014

The Panama Waldorf Astoria was a wonderful place to stay. We were greeted at the front doors by extremely friendly staff that assisted us to the front counters. The registration staff was also very friendly and open. We received ice cold water on arrival, which was very welcome in the heat and humidity of Panama. We were then escorted to our room by our own personal concierge. Candy showed us around the room and gave us a number to reach her or her representative if we needed anything. In the room was a small plate of delicious and beautiful canapés. We had an ocean view and were able to look out at the marina and the ships in the bay. Dinner in the dining room was fantastic - the wait staff was very accommodating and friendly and the food was delicious. For breakfast we chose to have room service. Again the food was delicious and there was so much of it. I would suggest ordering one meal for two people if you don't eat a lot. When leaving, we were given a small "Thank You" gift of a bag of Panamanian coffee. We will definitely choose to stay at the Panama Waldorf Astoria again.

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with Waldorf Astoria

Helpful?
Thank Cynthia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaVictoriaB_WA, Public Relations Manager at Waldorf Astoria Panama, responded to this review, 16 June 2014
Dear Cynthia W,
Thank you very much; we appreciate your positive feedback regarding our hotel staff, accommodations and services. We are glad you enjoyed your time here and we thank you for selecting the Waldorf Astoria Panama, we hope you come back again soon.
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Carolina Beach, North Carolina
1 review
Reviewed 23 May 2014

I usually travel extensively to Panama for conventions and meetings. I have tried several "luxury" hotels but for once I felt at home visiting Waldorf Astoria. The hotel standards exceed any other property in Panama. But the deal whas the incredible Staff. I travel around the world at least 6 times a year and his staff made ​​my trip unforgettable. I want to thank Ruben front desk guy for so good recommendations at all times. Also congratulate their lobby ambassadors for being so kind.

Thanks for such an excellent stay. ill be back soon!

  • Stayed May 2014, travelled on business
    • Value
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Helpful?
Thank juls C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaVictoriaB_WA, Public Relations Manager at Waldorf Astoria Panama, responded to this review, 16 June 2014
Dear juls C,
Thank you for the wonderful comments about our staff; we will inform Ruben immediately about your kind words. We are very glad we made you feel at home and that we exceeded your expectations.Thank you for choosing Waldorf Astoria Panama and we hope you come by again soon.
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Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2014

I booked this hotel to celebrate my mother's 70th birthday. She was grinning from ear to ear. She has memories that will last a life time. The staff really went out of their way to make this stay memorable. The accommodations were impeccable.

  • Stayed May 2014, travelled with family
    • Value
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Review collected in partnership with Waldorf Astoria

Helpful?
Thank 512claudettem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaVictoriaB_WA, Public Relations Manager at Waldorf Astoria Panama, responded to this review, 16 June 2014
Dear 512claudettem,
Thank you very much for your lovely words, they really mean a lot. We are so happy you enjoyed your time here. The Waldorf Astoria Panama team wishes your mother a very Happy Birthday!! We hope you come back again soon.
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Additional Information about Waldorf Astoria Panama

Property: Waldorf Astoria Panama
Address: 47th St. & Uruguay Street | walking distance to Balboa Avenue, Panama City, Panama
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Panama City
#11 Luxury Hotel in Panama City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Waldorf Astoria Panama 5*
Number of rooms: 248
Official Description (provided by the hotel):
The Waldorf Astoria Panama is conveniently located on Calle Uruguay, a vibrant street known for its entertainment and restaurants, and only within steps from the financial banking center. This new hotel jewel will feature 248 guestrooms, suites and luxury residences as well as an array of culinary options to serve the most exquisite palates. Cozy meeting rooms will accommodate an intimate business gathering or a memorable social event. A spacious and comforting area awaits you at the Waldorf Astoria Spa, an oasis of relaxation adjacent to a large exercise area by Life Fitness and a shimmering pool where you will enjoy the beautiful sun rays or a beautiful starred night next to a cozy shade. Your guests will certainly enjoy inviting facilities with sophisticated furnishings and an ample number of restaurants and activities within the hotel, as well as experience the sincerest definition of personalized service while living the True Waldorf Service, which aims to offer guests luxury attention during a memorable stay in Panama. ... more   less 
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Also Known As:
Waldorf Astoria Panama Panama City

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