Well, I came down to Panama with great expectations about this new hotel on a business trip... First impression was great, but as soon as I went to check in it was painfully slow and no one seemed to know what they were doing... Took 45+ mins to check in!!!!!!
Rooms are nice (brand new) and clean, breakfast is really good, and overall there is good food...
The biggest problem this hotel has is: SERVICE IS VERY VERY POOR... In my opinion they are not ready yet for such a big operation (700+ rooms operating currently) and cant handle the traffic...
Room service was TERRIBLE, my order was not even close to what I ordered, TOOK 60MINS+ for delivery and when it finally arrived the Coffee mug was dirty and overall the food quality was bad... STAY AWAY FROM ROOM SERVICE.
Another HUGE FAIL is the WiFi internet... I just could not get it to work in my room, it only worked good in one corner of the room, if you moved; you lose connection... This is very annoying and frustrating, specially if you are in a business trip and try to work at nights...
Summary: Nice hotel, but has a terrible service, horrible internet connection and bad room service... I hope they improve their operation with time, as this could be a great property to stay in Panama City.
- Official Description (provided by the hotel):
- One of Latin America's hottest destinations just got even hotter. In the heart of Panama you will find the spectacular Hard Rock Hotel Panama Megapolis. This breath taking sixty-six story tower invites you to come and experience where rock star service meets urban chic design - all infused with the passion and irreverence of rock 'n' roll.Located just a few miles from the Panama Canal, this Hard Rock Hotel puts you center stage with breathtaking panoramic views of the city and the Panama Bay.Live like a true rock star in one of our 1453 stylish rooms and suites, then come experience our five exciting bars and four tantalizing restaurants, Ciao, Tauro, Soy, Bazaar. Relax in our Rock Spa(R) or soak in the sun at our infinity pool cabanas.Want more? The hotel is just steps away from MultiCentro Mall and Majestic Casino, offering amazing shopping, restaurants, bars, convention center, and movie theater.The show is about start...Are you ready? ... more less
- Reservation Options:
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- Also Known As:
- Hard Rock Hotel Panama Megapolis Panama City