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“The best hotel experience in panama!!!:)”

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Hard Rock Hotel Panama Megapolis
Ranked #14 of 115 Hotels in Panama City
Certificate of Excellence
Reviewed 27 August 2014

This hotel is so amazing and incredible.the food was delicious and they had variety choices.The room was very big and very clean.You will be safe and very happy to be with your parthener. You will be in love with panama city at night with all the lightning of the buildinds. La mejor experiencia vivida en panama. Regresaremos muy pronto! <3. 100/100

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Hard Rock Hotels & Casinos
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded 28 August 2014

Dear Maria M, Thank you so much for sharing us your Hard Rock Experience. We were thrilled to host you at our stage. We are so glad to know you loved each of our delicious plates, our quality service and all of our installations. We want you back soon. Once again thanks for your review. ALL IS ONE.

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959 - 965 of 5,591 reviews

Reviewed 25 August 2014

Over the past years I have stayed in the HRH in Panama a number of times (this time # 3611), from the opening to last week. The hotel is getting better each time and services are improving. What helps is the fact that by now I do know some managers which in many ways does make a difference. Sorry to say, never managed to meet the GM must be very busy in his office trying to make sure he is hard to find. Hopefully one day he may understands the importance of "repeat guests and their business" but than again my hopes are indeed limited here.

I am staying in Panama at least 1-2 a month and try to move around, while most of the time will return to a hotel with a personal client focused touch. Guest service and Reception is doing a great job, can not talk about laundry service never used them. The Taxi service they offer is fine however in my view for Panama quite pricy.

F&B is is doing a nice job, nice food items and the quality is good, however the menus over the past years I have been with the hotel have not changed. If you are not a repeat guest I am sure you will be happy with the offer, however prices vs. portion size are high especially when it comes to their open wine service in my view completely out of balance. It would actually help if they would use some kind of size value for guests as much as their staff to see how much should be in a glass, unfortunately this is not a standard in most places in Panama, however in the HRH the size is the smallest of them all.

Entertainment is well managed and offers everything one could look for, coupons are given to encourage you to use the hotel owned Casino.

Guest rooms are nice and well set, maybe not as great as the once in Mexico or the USA but for sure looking at the room rate worth the price. I would strongly recommend to search on the web for best rates, the HRH has a huge pricing structure in place offering rates for 69 USD upward including all inclusive rates as low as 89 USD at times. At most times rates offered by the hotel direct are the most expensive once! With your reservation and confirmation mail one also gets an upgrade offer for as little as 10 USD at times.

Overall a nice property keeping the rates in mind, worth to remember that each additional service does come with a nice price is well. In my view the best deal "Breakfast" and the lowest score would be the bed linen! Did not like that the window cleaners are watching you in the room while having their faces covered with masks!

Room Tip: I would try to get a high floor room, overlooking Panama sky line!
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  • Stayed: July 2014, travelled on business
    • Rooms
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2  Thank GlobetroterAmericas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded 26 August 2014

Dear GlobetroterCosta, Thank you so much for taking your valuable time to share us your kind comments. We will have them on mind to improve them in our daily sound checks and rehearsals to keep the number one place in Panama City. We were thrilled to have a fan of Hard Rock in the stage. We would adore to have you back soon in a future dear rock star. Once again thanks for your review. ALL IS ONE.

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Reviewed 24 August 2014 via mobile

Smooth checkIn in English. Elevator banks are specific to the floor you are on. Hearty breakfast every morning. Great location with skywalk to multicentro mall. Wifi in entire hotel great to keep in touch with family and friends as well as to keep kids busy on iPads. Good housekeeping. Clean bathrooms. I've stayed here before and I see improvements. I will definitely stay here again. The feel of this hotel is exciting and energizing. The amazing smell that permeates the foyer is welcoming and soothing. I love this hotel. The only negative thing I can even try to mention is the language barrier but staff still manages to communicate effectively. Thanks hard rock

  • Stayed: August 2014
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3  Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded 25 August 2014

THANKS TO YOU!!! Thanks for choosing The Hard Rock Hotel Panama Megapolis Band and for sharing this AWSOME review from you rocking experience with the band. You cannot imagine who thrilled we were to have you in the stage performing with us. We are so happy to know you enjoyed each centimeter of our wonderful stage, since the check in to the elevators. We would love to have you back soon. Once again thanks for you incredible review, we will share it with all the team. LOVE ALL, SERVE ALL.

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Reviewed 23 August 2014 via mobile

I barely write reviews, but I have to write this one. I came with friends to this hotel and they asked for $100 for each of my friends. I asked for explanation and they were laughing and dancing in front of our faces. Not just that they were like bullies in a nightclub. I've never seen something like that in my life. My family and I work in hospitality business. This was the most embarrassing experience as a client.

Stayed: August 2014, travelled with friends
2  Thank AlvaroReinoso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded 27 August 2014

Dear AlvaroReinoso, Thank you so much for sharing us your review. We are really sorry for the situation you have passed during your stay. Nonetheless we have strict procedures for an extra guest. For each extra guest that is not under the reservation, the guest must register the extra guests and pay a fee of $100.00 per day. This is done for security purposes. Once again we are sorry for how this could make you feel. We would like to have you back soon to have the opportunity of change your perception. TAKE TIME TO BE KIND.

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Reviewed 22 August 2014

Spent 4 nights ....This hotel is incredible. Rooms are gorgeous. Staff very courteous and helpful. The rooftop bar and swimming pool are so much fun. I can't wait to go back next year ! Music everywhere ...

Room Tip: Can't imagine a bad room in the place.
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  • Stayed: August 2014, travelled with friends
    • Location
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1  Thank 2014KGR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded 25 August 2014

INCREDIBLE!! Was to have you in the stage performing with the Hard Rock Band dear 2014KGR! We were thrilled with such amazing performance, the public is screaming your name. We will be preparing the stage for your soon return. Thanks for your review. LOVE ALL, SERVE ALL.

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Reviewed 21 August 2014

My family had an amazing time at the hotel...so much so the kids opted to stay in the hotel many days! Very good food & cool experience. The celebrity items on display and music made the trip that much better! Superior service and highly recommended!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hard Rock Hotels & Casinos
Thank SamTurnquest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded 22 August 2014

Dear SamTurnquest, thank you so much for your review! The Hard Rock Band was pretty excited to host you in our magnificent stage. We are really glad to know you enjoyed each centimeter of our fun and unique stage. We would love to have you back soon. TAKE TIME TO BE KIND.

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Reviewed 17 August 2014

This is a new property (opened one year) in Panama City, Panama. The hotel is full of fun restaurants, bars and other entertainment areas. There is a very nice upscale mall with a casino attached by skyway to the hotel so it's very convenient for many shopping and entertainment option. The staff are all attentive and helpful. I had a junior suite which was large and comfortable and clean. The location was great, within 10 minutes drive of all of the important city locations. Strongly recommend the hotel for business or vacation.

Room Tip: My junior suite was large, well laid out and comfortable
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  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded 18 August 2014

Dear Richard H, thank you so much for your review! We are really happy to know you had such a great time with the Hard Rock Band. We are preparing the stage for your next presentation. Once again thanks for your review. ALL IS ONE.

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Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Panama City
#12 Luxury Hotel in Panama City
Price Range: £97 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Panama Megapolis 4.5*
Number of rooms: 1463
Official Description (provided by the hotel):
One of Latin America's hottest destinations just got even hotter. In the heart of Panama you will find the spectacular Hard Rock Hotel Panama Megapolis. This breath taking sixty-six story tower invites you to come and experience where rock star service meets urban chic design - all infused with the passion and irreverence of rock 'n' roll.Located just a few miles from the Panama Canal, this Hard Rock Hotel puts you center stage with breathtaking panoramic views of the city and the Panama Bay.Live like a true rock star in one of our 1453 stylish rooms and suites, then come experience our five exciting bars and four tantalizing restaurants, Ciao, Tauro, Soy, Bazaar. Relax in our Rock Spa(R) or soak in the sun at our infinity pool cabanas.Want more? The hotel is just steps away from MultiCentro Mall and Majestic Casino, offering amazing shopping, restaurants, bars, convention center, and movie theater.The show is about start...Are you ready? ... more   less 
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Also Known As:
Hard Rock Hotel Panama Megapolis Panama City

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