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Panama Marriott Hotel
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Reviews (1,197)
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All reviewsthe executive loungegreat hotelbeirut restaurantcorvinahealth clubmain restaurantthe financial districtbusiness tripfront desk staffoutdoor poolroom was largecevichebreakfast buffetfitness centertaxi servicecentral locationbusiness center
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520 - 525 of 1,198 reviews
Reviewed 21 March 2014

We had 2 stays here over 2 weekends. I found this to be an especially nice and well kept property that was actually superior to a JWMarriott where we recently stayed. We were upgraded from a standard room to an executive room based on loyalty. Room 1129 the first night and room 931 the second 2 nights the following weekend. Both rooms had the same general view of the city and were totally quiet.

Upon entry to the beautiful lobby we were impressed with the huge orchid display centrally located in the upscale setting. Reception staff is all fluent in English and very friendly and professional. We felt welcomed.

We walked into our large room and appreciated the large space. We had a comfortable bed, full size sofa, 3 chairs and other standard furnishings. There was a separate dry bar area for the coffee maker. The bathroom was very large with more than ample counter space and extra perimeter lighting around the mirror. There are fresh flowers in the bathroom. The shower is over sized with excellent water pressure - well of course. Foyer and bathroom both have marble flooring. The shower floor is anti-slip but there is still a fresh non-skid bathmat neatly rolled up for use. Bathrobes are supplied. The Blow dryer was an Andis model RC-3 which I'd never heard of but worked better than any I've used. I want one.

The condition of the room was perfect. The housekeeping staff did a wonderful job and cared enough to ask if there was anything we needed when they saw us in the hall. Various personal we would see around always attempted to speak in english with us even if they didn't speak it as well as the reception staff. The bellman were also friendly, efficient, and spoke perfect english.

The wifi code was given to us at check in with no need to ask. The connection worked perfectly - fast and didn't bump us off. This is definitely appreciated when traveling to another country.

We used the fitness center, overlooking the attractive pool area, which was the best we've even seen anywhere other than at a Ritz Carlton. There were 2 levels with modern, well kept updated cardio machines of various types and lots of weight machines and free weights. The cardio machines have individual television screens built in with all sorts of American programming including "both" major news networks. Bring your headphones. I didn't notice if any were supplied. There are sanitizing wipes located by the water. The well equipped fitness center was definitely a big plus since we both work out and it would be impossible to run on the streets of the city.

The executive lounge - WOW! Unlike most Marriott hotels it's open 7 days a week. It had by far the best offerings of any lounge we've experienced. Alcohol is the usual paid honor bar. The food was plentiful, constantly replenished, had a great variety and was of excellent quality. Some examples are seafood rice (like paella although it wasn't labeled as such), cream of seafood soup with potatoes, ceviche which was the best and non-seafood items, too. Desserts in the evening were great and made into small portions so you can sample different ones without feeling like you over did it. Being from Miami originally of course my favorite was the tres leches. Breakfast had anything you could want, from eggs, to fruit, cereal, yogurt, pastry/breads. There always seemed to be several people working in the executive lounge so service and cleanliness was always maintained to high levels. The people there were very, very nice, too. There were so many different types of coffee and tea, something for everyone. The Nescafe machine was mostly sweetened varieties but there was also espresso and drip coffee available.

I told my husband I would fly back to Panama just to stay here for the unbelievable excellent value, great food, and nice service. I'd give more than 5 stars for value if I could.

  • Stayed: March 2014, travelled as a couple
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1  Thank mommabean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PTYPA, Front Office Manager at Panama Marriott Hotel, responded to this reviewResponded 26 March 2014

Dear Mommabean,

Wow! What a nice review! We really appreciate you for taking the time to rate us.

We are very thrilled that you had an excellent experience at the Panama Marriott Hotel.
We have shared your comments and observations with all the employees.

Our customers do enjoy our executive lounge with its ample variety and quality of food. Thank you for your nice comments on our fitness center and our spacious guest rooms.

Looking forward to your next visit.

Kind regards,
Elzebir Villarreal
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

We were in Panama City primarily to see and experience the Panama Canal and stayed at the Marriott 4 nights. This is a very nice hotel as you would expect from Marriott. The hotel is located in the main part of the city. The surrounding area is both upscale and not, which seems typical of the city. It did seem safe to be out and around, day and evening. The rooms are quite nice – again, typical of Marriott. We were fortunate enough to have a 2 room suite with an ultra-large bathroom – TV in the mirror, ultra-large shower, whirlpool tub – all wonderful! The Concierge Lounge provided a complete breakfast and great appetizers in the evening. We did not get to experience the restaurant as it was under renovation. Working in English was not a problem with the front desk staff, but we found the Concierge staff’s English to be limited. In every case, the staff was especially friendly, gracious, and wanting to be helpful. We were particularly impressed with Ana Lucia at the front desk.

  • Stayed: February 2014, travelled as a couple
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Thank BGMNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PTYPA, Front Office Manager at Panama Marriott Hotel, responded to this reviewResponded 26 March 2014

Dear BGMNJ,

We are very glad that you had a great experience at the Panama Marriott Hotel.
Our guest do love our spacious guest rooms and our food & beverage selections in the Executive Lounge.

Ana Lucia is one of our best employees and we will share your nice comments.

Looking forward to your return visit.

Regards,
Elzebir Villarreal
Front Office Manager

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Reviewed 19 March 2014

Tucked away in a location that is difficult to get to given the one way system, this hotel was clean and fine, but with nothing to make it stand out. The restaurant is currently closed for renovation. A few little niggles; one day our room was not made up, the card operated door lock was tricky and the cards demagnetized easily, the message light on the phone could not be extinguished our entire 10 day stay. But overall our stay was pleasant enough. I just imagine there must be better choices at the price. (The Bristol around the corner looked nice.)

  • Stayed: March 2014, travelled with friends
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Thank BtheBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PTYPA, Front Office Manager at Panama Marriott Hotel, responded to this reviewResponded 20 March 2014

Thank you for your feedback.

I offer my sincere apologies for the issues that you encountered during your stay.
We have shared your comments with our engineering and housekeeping staff so that we can improve for future customers.

Please contact me directly for future assistance when travelling to Panama.

Warm regards,
Elzebir Villarreal
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

The staff at this hotel is outstanding. We had a very small issue during our stay and the gm addressed it in an amazing manner. Every person we came in contact with was friendly and had a positive attitude. We felt very safe in this hotel. The hotel was convenient for all of our sightseeing.I will definately return to the Marriott in our future stays in Panama.

  • Stayed: March 2014, travelled as a couple
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Thank JAR59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PTYPA, Front Office Manager at Panama Marriott Hotel, responded to this reviewResponded 26 March 2014

Dear JAR59,

We are extremely happy that you had a pleasant stay.
We will share you kind words with our hotel staff.
Come back soon!

Warm regards,
Elzebir Villarreal
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

I recently spent five nights at the Panama Marriott. I had a great stay. I was immediately recognized as a Platinum member of Marriott rewards and upgraded to an executive room even though this was an award stay.The room was large and well laid out. Housekeeping was prompt and very efficient. Fresh flowers in the bathroom was a nice touch. The hotel was very quiet. Staff were very friendly and helpful. The executive lounge was exceptional with a great breakfast and incredible evening snacks. The staff in Champion's bar mixed great drinks. The Deli in the lobby was a good source for coffee and pastries. I found the area around the hotel very safe with good access to shops and restaurants. I used the hotel as a base for day trips around Panama and was able to relax in the evenings when I returned and get a good nights sleep before setting off again in the morning.

  • Stayed: March 2014, travelled solo
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Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PTYPA, Front Office Manager at Panama Marriott Hotel, responded to this reviewResponded 19 March 2014

We appreciate you for taking the time to rate the Panama Marriott Hotel.
We value your loyalty to Marriott and we are very glad that you enjoyed your visit.
We will share your kind words with our hotel staff.
Our guests do love our executive lounge with the ample breakfast and the evening snacks.

Thanks again for your excellent review.
If your travels bring you back to Panama please contact me directly for any assistance.

Kind Regards,

Elzebir Villarreal
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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