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Country Inn & Suites By Carlson, Panama Canal, Panama
Ranked #30 of 117 Hotels in Panama City
Certificate of Excellence
Penzance, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice stay”
4 of 5 bubbles Reviewed 9 November 2013

Stayed in this hotel for about 8 weeks so got to get the feel of it really well. Really nice , lovely pool with view of canal. Rooms really big, would recommend trying to get canal view as much better than car park. Breakfast good and security 24 hrs . Always felt safe. Causeway has may restaurant's and a nice outdoor boat club 200 yards away which is really cheap and serve good food. A great place to sit and enjoy the big ships passing by.

Room Tip: Canal view
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul_Hernandez507, Manager at Country Inn & Suites By Carlson, Panama Canal, Panama, responded to this review, 13 November 2013
Dear Guest:


Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed.

On behalf of our entire staff at Country Inns & Suites we thank you for your last visit we hope to see you again when your travels bring you back to the area!


Sincerely,


Country Inn & Suites Panama Canal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Seattle, Washington
Level Contributor
157 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 6 November 2013

We loved this place. The staff/service was great, and we loved the locations. Our stay started with a free upgrade to a canal-view room. The room wasn't perfect in every way, but it was definitely good enough. The breakfast buffet was great though with a different selection of food every morning. And on the morning we left for an early flight they even had a to-go breakfast snack bag for us at the front desk. Totally impressed! I also liked the location at the end of the causeway. Great for a morning run or for an afternoon walk. And there were always several taxis waiting to take us anywhere else we wanted to go. We'd definitely stay here again.

Room Tip: Definitely get a room on the canal side. One of the upper floors like ours seemed best, and as per...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul_Hernandez507, Manager at Country Inn & Suites By Carlson, Panama Canal, Panama, responded to this review, 7 November 2013
Dear Guest:


Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed.

On behalf of our entire staff at Country Inns & Suites we thank you for your last visit we hope to see you again when your travels bring you back to the area!


Sincerely,


Country Inn & Suites Panama Canal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

I've stayed here three times for a total of four weeks recently. They were all business trips and I have to say that (unlike a previous reviewer) my WiFi access was great which is important to me. I guess it will alter from room to room so if WiFi is an issue I would suggest you ask to change rooms. The hotel may be more geared toward holiday rather than business use but there is a small 'business centre' with two PC's in the lobby hooked up to a printer and scanner. Breakfast was perfectly acceptable (loved the scrambled eggs) if a little limited. The views from my room out onto the canal were fabulous. Rooms were spacious and clean although there were one or two minor faults such as a leaky fridge, slightly intrusive air conditioning noise and a non functioning TV remote. But these are small matters and are more than compensated by friendly staff and efficient service. It's not centrally located but for me that was a positive rather than a negative. And my room rate I felt gave exceptional value.

Room Tip: A view of the canal is worth asking for and paying the little extra if you want to spend some time j...
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Somnus11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul_Hernandez507, Manager at Country Inn & Suites By Carlson, Panama Canal, Panama, responded to this review, 1 November 2013
Dear Guest:


Thank you for choose the Country Inn and Suites Panama Canal during your last visit.
We are very grateful for the time dedicated to share your positive comments about our Hotel, fills us with pride to hear that it has been able to enjoy our products and more still that the service provided by our staff has been to his liking.


On behalf of our entire staff at Country Inns & Suites we thank you for your last visit we hope to see you again when your travels bring you back to the area!


Sincerely,


Country Inn & Suites Panama Canal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

Our stay was not without minor problems. However, that staff went above and beyond to correct the problems. So much so that we cancelled the second hotel we were going to stay in at the end of our trip and chose to stay here for the duration of our trip instead. The view from the canal side is spectacular as you can see the marina, the ocean, the Bridge of the Americas and can watch the ships enter and leave the canal. It is a bit removed from the city but not by much and it is very close to the causeway. We will be back.

Room Tip: Canal view, upper floor is the only way to go.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank v123243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul_Hernandez507, Manager at Country Inn & Suites By Carlson, Panama Canal, Panama, responded to this review, 24 October 2013
Dear Guest:


Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed.

On behalf of our entire staff at Country Inns & Suites we thank you for your last visit we hope to see you again when your travels bring you back to the area!


Sincerely,


Country Inn & Suites Panama Canal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bigfork, Montana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

I have stayed here at least fifteen times, alone, with wife, with wife and kids and everytime the experience is different. It is Panama, the culture is different than in the US, you may have problems, you may have loud music at midnight (get up and go dancing). Last trip we had a jack hammer next door at 8:00AM, we just laughed! This place reminds me of a slogan from a local bar " We serve you so many different ways you're bound to love one of them". I love watching the ships go right past the hotel in the canal, I love walking down the Causeway early in the morning, I love getting chips and salsa and a couple of the Ultimate Margaritas delivered to the pool area from TGI Fridays next door. I love sitting on my balcony at night looking down at the lit up pool, looking out at the Bridge of the Americas and watching the ships motor past all lit up.

A real plus for me is having a rental car delivered here, because driving in Panama City is suicidal. Once you have your car you can go about one block and be on the Bridge of the Americas and out of Panama City. Trust me use a cab in Panama City. There is a Yacht Club bar about 100 paces down the causeway from the hotel that is great. I really enjoy the Country Inns breakfast buffet in the morning, most people don't know, but you can take your food outside and sit by the pool. I usually load up on coffee, fresh fruit and yogurt and a home baked roll.

They let you take your food to the pool because they don't care, it's Panama, no big deal. Please try to relax and laugh at all the things we would normally get up tight about at home. There is no 5 star service in Panama and I for one am glad. I have stayed at the Trump Towers and had 10 staff members tripping over me and still had lousy service.I will be at the country Inn and Suites this Sunday, rainy season and all and I can't wait!!!

Room Tip: take a $3.00 cab ride to get beer for your fridge instead of using the room mini bar or at TGI Frida...
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robertyK3234YK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul_Hernandez507, Manager at Country Inn & Suites By Carlson, Panama Canal, Panama, responded to this review, 21 October 2013
Google Translation
Dear Robert:


Gracias por sus comentarios y por tomarse el tiempo para escribir sobre su experiencia y también sus buenas sugerencias. Estamos encantados de leer que haya disfrutado.


En nombre de todo nuestro personal Country Inns Suites & nos gracias por tu última visita esperamos volver a verte cuando tus viajes llevarte a la zona!


Sincerely,


Country Inn & Suites Panama Canal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, CO
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

This place was really great. You absolutely cannot beat the view from the canal view rooms. Our Carlson Gold status scored us a sweet upgrade to a Master Suite - perfect for our family of four. They have a play structure for the kiddos and the pools are nice. The breakfast spread is great, and there's a rotating menu.

I had to take off a star because the wifi was pretty much non-existent in our room. It only worked on a narrow corner of the balcony, and there not very well.

If we come back to Panama, I'd gladly stay here again.

Room Tip: Spring for the Canal View!
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StrollerPacking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul_Hernandez507, Manager at Country Inn & Suites By Carlson, Panama Canal, Panama, responded to this review, 19 October 2013
Dear Guest:


Thank you for choose the Country Inn and Suites Panama Canal during your last visit.

We are very grateful for the time dedicated to share your positive comments about our Hotel, fills us with pride to hear that it has been able to enjoy our products and more still that the service provided by our staff has been to his liking.


On behalf of our entire staff at Country Inns & Suites we thank you for your last visit we hope to see you again when your travels bring you back to the area!


Sincerely,


Country Inn & Suites Panama Canal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
177 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

The view from the bayside of the hotel is great. be sure to ask for a room with a view of the bridge and bay. Otherwise you will get a view of the parking lot. It is worth it. The hotel itself is just OK. Nice pool and a great view, and there is a TGI Fridays in the hotel. Service is mediocre, and most front desk staff treat you more like an annoyance than a customer. It does have free wifi which worked well, and free breakfast which was good. The walls are thin in the rooms to the point that you can hear people talking as if they were in your own room. Not so good. Our room had a refrigerator and microwave, but the problem is that there is no market in the hotel, or near the hotel, so you can't really use it, unless you rent a taxi to drive you to the store, and its not real close. Actually that is the other problem. There is nothing except one local restaurant (which was cheap and fun BTW) within walking distance. You have to take a taxi everywhere. It is a good place if you don't want to do anything but swim and eat there. It is only a 5$ Taxi ride out the Amador causeway to the island where the Smithsonian is, with many fine restaurants and a fantastic view of the city. Highly recommend that. Also the Miraflores locks of the Panama Canal are a short (but expensive 20$) ride from the hotel, but worth it. I would not recommend Casca Viejo (the old colonial city) dangerous area, and not really much to see. Overall, I would probably stay there again for a short visit, but not a long one.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAVID R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul_Hernandez507, Manager at Country Inn & Suites By Carlson, Panama Canal, Panama, responded to this review, 19 October 2013
Dear Guest:


We apologize you were not satisfied with the condition with TGI Fridays Restaurant, wiffi service and also the other incidents. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Mr Jack Cordoba our Manager on duty.


Thank you for allowing us the opportunity to assist you.


Sincerely,


Country Inn & Suites Panama Canal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Panama Canal, Panama

Property: Country Inn & Suites By Carlson, Panama Canal, Panama
Address: Amador Ave. | Pelicano Ave., Panama City 8001, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 117 Hotels in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Country Inn & Suites By Carlson, Panama Canal, Panama 3.5*
Number of rooms: 254
Official Description (provided by the hotel):
When you plan your exciting getaway or seamless business trip, don't forget to book a spacious hotel room or suite at the Country Inn & Suites, a Panama City hotel near Panama Canal. Our hotel's location near various transportation hubs—Tocumen International Airport, Marcos A. Gelabert Domestic Airport, the Panama Canal Railway, Pier and Panama's national bus terminal—makes it easy to travel around the area. Plus, we're within reach of top attractions like Frank Gerhy's Biodiversity Museum, the Smithsonian Tropical Research exhibition center, Albrook Shopping Mall, Metropolitan National Park and City of Knowledge. Explore the city or simply take in the beauty of the Panama Canal from your hotel room's balcony during your stay at the Country Inn & Suites Panama Canal. ... more   less 
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Also Known As:
Country Inn And Suites Panama Canal
Country Inn & Suites Panama Canal Hotel Panama City
Country Inn Panama City
Panama City Country Inn
Country Inn & Suites By Carlson, Panama Canal, Panama Panama City

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