The Sheraton Panama City at Atlapa Conference Centre is a business hotel designed to host conference centre visitors. It is a confident and well-staffed hotel well capable of handling hordes of non-Spanish speaking guests. The Sheraton is a good sized hotel, by no means the largest in Panama City but does a large total capacity.
Being located right at the Atlapa Conference Centre it is not the most beautiful part of Panama City. The location means it is a taxi ride to pretty much anywhere. The white hotel taxis are good, comfortable, and only slightly above market price. Much better than the yellow taxis which pose the risk of both a speeding-related accident and unscrupulous drivers.
From the outside, the hotel is not especially beautiful. It is a functional accomodation for people on business. Inside it is decent. The ground floor is shiny and bright. There is plenty of space for people milling about. It is not immediately obvious where the reception desk is. However, the people and processes at reception were shockingly efficient. A very fast check in and check out service with well spoken and friendly receptionists.
The concierge service is also excellent. Really sociable and engaging helps make tourism and restaurant recommendations seem realistic.
The hotel also offers a swimming area and a gym for those who play harder than they work. There are several touristy shops on the ground floor, not obviously ones to buy anything from. A tacky looking casino is appended to the ground floor.
The range of food and drink options is ok. On the ground floor the offer is a bar and a cafe. The bar is not especially great and the staff there were not exactly helpful when a couple of customers had to put up with the unwanted attention of an entrepreneurial young lady.
The cafe is ok with a range of light snack options and a few meals. The snack range is decent especially for those wanting something with pastry. The meals are ok, not especially tasty but of good size. Seating can be a little cramped at the cafe during peak periods though it is open 24 hours for guests who can wait. Service is not friendly but also not as inefficient as expected.
The two restaurants on the ground floor have different appeals. The main restaurant is the breakfast buffet location. The breakfast buffet is good. All the food offerings are flavoursome. Range is ok though some key items like scrambled eggs are not replaced quickly when they run out. The options include cereal but no obvious milks, three types of juice, fruits in syrup, dried fruits, yoghurt, bread including a toaster, porridge, meats, eggs, waffles, and an omelette service. Fairly decent all round.
Less impressive is the lunch buffet at the same location. Priced a little too high and lacking much range the best part about it are definitely the delicious cake options.
Service is not easy to assess as it is buffet but the staff were able to handle a bit of spillage without fuss.
The restaurant by the pool is the best looking location to eat. Each of the eateries looks different, conforming to type whether cafe, restaurant, or bar. The pool restaurant is just more elegantly lit and water always makes a nice backdrop. Food range is very American with burgers and pizza being the main options. Not haute cuisine but decent enough fare to prevent hunger.
The lifts up to the rooms are card-activated which takes a bit of getting used to. The doors can shut in a hurry and the lift start hurtling off before an unaware guest has the card out and a level selected. However, that same speed works in a business hotel as it prevents the risk of being later than expected for a meeting.
Rooms are ok. Very clean, decent and professional appearance. There is enough space not to feel cramped, not high luxury but perfectly fine for a week-long stay. The room came with an ironing board and iron, a safe, and hangars. Sound proofing is fine though voices from the corridor are clearly heard. The television works well though there is not much to watch.
Bed was very comfortable. No problem at all sleeping in its soft pillows and comfortable mattress. A good place to stretch out after a long day at a conference.
Shower was fine, functional and effective. Exceedingly simple to use. No splash into the rest of the bathroom. The rest of the bathroom facilities were also fine though it was a bit too much to ask for cold running water out of the tap in a hot and humid part of the world.
Wi-fi coverage was ok. Not super quick but no slouch. Pre-paying for a room with internet only offered a couple days wi-fi which was a disappointment.
Price seems ok, hard to gauge what a good price should be for a hotel like this in a rapidly growing city. No real complaints, nothing broken or out of place. A good option for Panama City on business, especially when that business is just over the road at the Conference Centre.
- Official Description (provided by the hotel):
- The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more less
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- Also Known As:
- Sheraton Panama City Hotel Panama City
- Panama City Sheraton
- Sheraton Grand Panama Panama City