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“first and last stay here...” 1 of 5 bubbles
Review of Sercotel Panama Princess

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Sercotel Panama Princess
Ranked #54 of 116 Hotels in Panama City
miami
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“first and last stay here...”
1 of 5 bubbles Reviewed 11 February 2012

hotel is not so bad (except the humidity smell in the rooms) but what I disliked the most was the poor service from the check-in crew. there are better options in Panama

  • Stayed February 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank vazMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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405 reviews from our community

Traveller rating
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    101
    29
    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
San Diego, California
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 6 January 2012

Ample and quiet rooms with requisite amenities, in a central location and a staff eager to please, all at reasonable prices. Add a good breakfast and lunch buffet, and you've got the basics for a very good stay.

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carlos60750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
59 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 19 December 2011

There are two Sheratons in Panama - one at the WTC and one which is Formerly Radisson Royal. This review and hotel location unfortunately has them both combined and both listings are not available. I've stayed at the Marbela for 3 times now and it is fantastic.

The recently renovated the restaurant and it's great and included in the DR ($109). Free WIFI as well.

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pezman2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, Florida
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 14 December 2011

Sometimes I wonder whats the difference between Sheraton and the Four points series, today I still don't know....but this hotel was a nice stay, the room comfortable, sizable for me...provided all of my needs and they had a Casino, nice to know that you can walk in with 60 bucks and walk out in one hour with 350...nice stay...

Taxis were available which is very good, taxis along with staff knew the local scene were...The only issue that I had was at one point I forgot to get cash out of the ATM and needed a taxi, asap and was able to charge a taxi to the hotel but the paperwork was time consuming. I wish they could streamline this process.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank fracolon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
4 of 5 bubbles Reviewed 2 December 2011

The hotel was very nice. Good location (including very close to mall), room and bed sizes as expected, clean and safe hotel, very friendly staff, decent restaurant, attached casino.

The only problem I experienced was a strong musty smell in the room. I understand in this climate, it's difficult to keep down humidity. Also, the hotel has the eco-approach to conservation by using the key cards to rooms that, when removed, shut off electricity, A/C, etc. The hotel just needs to find another way to keep the rooms cool and dry when not in use (and/or remove the carpeting and use a tile floor).

I stayed in a different hotel (Wyndham Gardens) on another stay and while it also had a musty smell, it was much less - likely due to the tile floor in the room.

  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 12 November 2011

This is a great place for people who visit Panama in business. It's a good deal for the size of the room and it's location. The service is also quite good as staff made sure that we were taken care of and always with a smile. It does need some upgrades but overall, I think it's a place I'd recommend, especially, if you dont want to pay hundreds of $$$$ for a hotel night.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hernanusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
125 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed 10 November 2011

Stayed in this hotel for vacation. It had a good location for walking to restaurants, shopping and viewing the city. Rooms were typical Sheraton and seemed in decent shape. The buffet breakfast was pricy but a great way to sample local food. Staff was helpful and arranged tours.

  • Stayed November 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GHamp23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sercotel Panama Princess

Property: Sercotel Panama Princess
Address: Calle 53, Este Marbella y 5ta. B Sur | Edificio Worldtrade Center, Panama City 0833, Panama (Formerly Radisson Royal)
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Panama City
#10 Casino Hotel in Panama City
#20 Spa Hotel in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sercotel Panama Princess 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
City Hotel ... more   less 
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Also Known As:
4 Points By Sheraton Panama
Four Points By Sheraton Panama Hotel Panama City
Sheraton Panama City
Four Points Panama City
Panama City Four Points
Panama City Sheraton
Sercotel Panama Princess Panama City

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