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Crowne Plaza Panama
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Reviews (569)
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All reviewschurch bellsfrequent travelersubway stationrestaurant staffbusiness tripupgraded to a suitepleasant staybusiness hotelconvenient locationroom serviceour room was spaciousinternet accesschange roomslight sleeperoutdoor poolbuffet breakfastspecial thanks
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Reviewed 24 September 2013

I travel to Panama 1-2 times per month for 5-10 days and almost always stay at the Crowne Plaza. It is convenient for most locations downtown and good value. The service is efficient. I am often upgraded to the en suite rooms at the back of the hotel which helps with the one drawback, the Cathedral (opposite side of street) bell wake up call. The restaurant is more than satisfactory, more adventurous than most hotels with Thai and Indian buffet nights each week. Breakfast is included with my plan and is more than adequate, fruit and coffee are excellent, eggs any way you want them. I have never used the small pool or gym.

  • Stayed: September 2013, travelled on business
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Thank michael n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan P, Manager at Crowne Plaza Panama, responded to this reviewResponded 27 September 2013

Dear Michael.

A friendly greeting from the staff of Crowne Plaza Panama.

As always we are happy to know that a friend of the house enjoy your stay with us.

We will always be at your service for your needs. Hope to see you soon around here

Welcome Home ¡

Juan Peralta R
Food and Beverage Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

Had a wonderful stay at the Crowne Plaza, Panama City. One of the things worthy of commending on was the fact that management was very accommodating to my request. The staff at the property is excellent in terms of the service and professionalism they display. MW

Room Tip: If you are not in a suite then your second favorite might be a room with a blacony.
  • Stayed: September 2013, travelled on business
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1  Thank morvin w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan P, Manager at Crowne Plaza Panama, responded to this reviewResponded 20 September 2013

Dear Morvin W: we are happy to see that you enjoy your stay with us.
It was a pleasure to serve you, and hope to see you in the near future
Best regards

Juan Peralta R
Food & Beverage Manager

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Reviewed 14 September 2013

The location was great - almost right in the middle of everything. Also the staff was great. Jose reflected the great customer service of te brand. He let us know where everything was - restaurants, bars, clubs, casinos. Our maintenance person whom we called Vente Cautro was also very helpful small issues that arose during the stay. I highly recommend this hotel.

  • Stayed: July 2013
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1  Thank Graylind1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan P, Manager at Crowne Plaza Panama, responded to this reviewResponded 16 September 2013

Dear Graylind1980: Thank you very much for your nice review. I will share this with the rest of our team, so they will be happy too.

Hope to see you soon in a near future

Best Regards

Juan Peralta
Food & Beverage Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2013

I stayed in this hotel for 4 days in the Crown Plaza during my recent stay in Panama. It is conveniently located. The people in the front desk are very nice, always ready to help you . The American breakfast is excellent , the room and service is very good.

  • Stayed: August 2013, travelled with friends
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2  Thank DebraH656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan P, Manager at Crowne Plaza Panama, responded to this reviewResponded 13 September 2013

Dear Debbie H.

A warm greeting from the staff of the Crowne Plaza Panama
Thank you for your comments, and we hope you visit us soon.

Best Regards

Juan Peralta
Food and Beverage Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2013

I stayed in this hotel for a long period. It is conveniently located. I like the restaurant, It has nice food for dinner and I enjoy the breakfast variety, particularly the toppins for making your waffle. On the minus side, no free water is available and the gym and pool are very modest. Rooms and service are very good. It's located in a good location, the bedroom is very spacious. The overall service was good with all the staff being very helpful and friendly, always attentive to my needs. There is a very basic fitness room with water dispenser, and a small outdoor pool but enough for pass a relaxing moment. As IHG program partner the experience was awesome. Overall the hotel satisfied my expectations and is a great business hotel for the price that you pay.

  • Stayed: September 2013, travelled on business
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2  Thank German L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan P, Manager at Crowne Plaza Panama, responded to this reviewResponded 13 September 2013

Dear German.

A friendly greeting from the staff of the Crowne Plaza Panama.
Thank you for taking the time to make us your valuable comments and we are glad we could meet your needs during your stay. I will share your review with the rest of the staff to motivate them to continue providing first class service.

Let me share with you, we are making some improvements to the hotel, among them: new carpet in hallways, new bedding in rooms, renovation of painting and also we plan to change the gym to a new location, to make it more complete. We hope these changes will please our guests.

Finally, I reiterate our thanks for your comments and hope to see you in the near future.

Attentively

Juan Peralta
Food and Beverage Manager

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