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Crowne Plaza Panama
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Reviews (569)
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All reviewschurch bellsfrequent travelersubway stationrestaurant staffbusiness tripupgraded to a suitepleasant staybusiness hotelconvenient locationroom serviceour room was spaciousinternet accesschange roomslight sleeperoutdoor poolbuffet breakfastspecial thanks
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Reviewed 5 October 2013

As a frequent visitor for business in Panama City, I tried most of the hotels in the business zone and this is the one I return each time.
The WIFI is strong (not obviouse in many hotels in Central America), good breakfast and the small bar is adequate for a late night drink
Recommended

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Zoli B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marielos O, General Manager at Crowne Plaza Panama, responded to this reviewResponded 6 October 2013

Dear Zoli B
Thank you for sharing your opinión about our hotel. It is always a pleasure to know we are accomplishing our goal providing all what is needed to make of your stay with us a positive experience. We do look foward to welcoming you back in every new visit to Panama City.
Cordialy,
Marielos de Obaldía
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2013

All my complains is based in one thing, this is very humid hotel, it was impossible not to use some shoes to go to the bathroom, or even to walk inside the room, the floor was always wet, the air conditioner was always too cold for me, i was freezing all the time inside of the room, i just had to stay in the pool to read a book or something. The food was good, breakfast good too. All my clothes got smelly, like moho, i was there for a conference and when was over i changed the hotel inmediatly, i couldn't get confortable at all.
By the way, the bells of the church on the corner, starts at 6am every weekend, and every time that was a wedding, there was fireworks, very noisy although.

  • Stayed: September 2013, travelled on business
    • Value
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Thank CarolLuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marielos O, General Manager at Crowne Plaza Panama, responded to this reviewResponded 6 October 2013

Dear CarolLuz
We sincerely apologize for the inconveniences during your recent stay at our hotel. Being Panama a tropical country there is a high amount of humidity especially during rainy days. We regret that we did not know about your discomfort while you were at the hotel so we could have taken corrective measures immediately. We hope that you would give us another opportunity to compensate for all inconveniences and make of a future stay at our hotel an enjoyable experience.
Sincerely,
Marielos de Obaldía
Operations Manager

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Reviewed 2 October 2013

Stayed here for a week for meetings. The location is OK, near a casino, some restaurants but that's about it. The rooms are big, roomy, all tile but a bit old and weathered in places. I had to move rooms as my air con was not working in HUMID Panama City. Pleasant staff, very clean rooms, pretty consistent with other reviewers. The food was very good and this opinion was shared by my colleagues. I'd probably look for a new location next time I am in Panama but would stay here again. Just average.

  • Stayed: September 2013, travelled on business
    • Value
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    • Sleep Quality
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Thank WMD66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marielos O, General Manager at Crowne Plaza Panama, responded to this reviewResponded 3 October 2013

Dear DMW66
Thank you for your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenient in changing rooms, at the same time we are pleased to see that you enjoyed our food, service and clean rooms. We are glad to inform you that the new Metrorail, which is actually under construction, may be ready by early 2014 and there will be a station right on the corner of our hotel, This will be very convenient to move around the city especially if you need to go shopping. Thank you again for your valuable comments and we sincerely hope that you choose our hotel again on your next visit to Panama. We do look forward to welcoming you back.
Sincerely,
Marielos de Obaldia
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2013

The crown plaza is in a great location to visit the city of Panama it has valet parking a lovely restaurant ,a very good breakfast menus cooked fresh.
The rooms are spaces with air condition and very clean.
The service from the staff was first class .
Well worth a stay.

Stayed: October 2013, travelled solo
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marielos O, General Manager at Crowne Plaza Panama, responded to this reviewResponded 3 October 2013

Dear Kevin H
Thank you for taking the time to share your experience during your recent stay at our hotel. We are really pleased to know that you enjoyed our services and facilities. We do look forward to welcoming you back in a future visit to Panama.
Sincerely,
Marielos de Obaldia
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

Great Location, right in the center of Panama City. Rooms are clean and the staff was very nice and helpful. They have an Indian buffet on Thursdays that we enjoyed very much!
I will definitely stay here again!

  • Stayed: September 2013
    • Value
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    • Rooms
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    • Service
Thank Dosi21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan P, Manager at Crowne Plaza Panama, responded to this reviewResponded 30 September 2013

Dear Dosi21.
Thank you for your positive comments about our service. It is always a pleasure to serve a distinguished guest like you.
If you liked the Indu Nights on Thursdays, I invite you to try the Thai buffet of Wednesday night, I'm sure you will love it ¡
Once again thanks for your comments and hope you visit us in the near future
Sincerely,
Juan Peralta
Food and Beverage Manager

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