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“Good urban design hotel - center”

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Riande Granada Urban Hotel
Ranked #28 of 113 Hotels in Panama City
Certificate of Excellence
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good urban design hotel - center”
Reviewed 7 May 2013

Very nice hotel, good decoration, good rooms, good food.It's in a good situation, near A. España where are the best shops in town. Also near rent a car offices and casino. There is always a taxi at the door and the porter advise you for the best one; he also helps you (as the people from reception), in order to spent your journey.

Room Tip: Street rooms are better than back rooms...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 2 September 2013
Dear Jose,

On behalf of the entire staff at the Riande Granada Urban Hotel, I would like to thank you again for choosing us as your home when visiting Panama.

Thank you for mentioning our location because we are indeed close to banks, shops, restaurants and casinos in Panama City.

We are glad to hear you enjoyed our entirely renovated facilities which have a unique style.

Most importantly, our receptionists and porters are proud to hear that you found them helpful, good service is our prime goal.

Jose, once again thank you for your comments. I hope to welcome you back soon at the Riande Granada Urban Hotel.


Janet Wernli
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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450 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Whangarei, New Zealand
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 April 2013

After extensive travel around Central America it was a refreshing experience to arrive at the Riande Granada. The hotel is newly refurbished, very funky decor, with spacious clean and interesting rooms. Attention to detail is excellent. The staff were most helpful and the Manager was outstanding. The hotel is close to lots of restaurants, although the hotel's own restaurant was not to be bypassed. I can thoroughly recommend this hotel, which was also very reasonably priced.

  • Stayed March 2013, travelled with family
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    • Location
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Helpful?
1 Thank DebGee54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, General Manager at Riande Granada Urban Hotel, responded to this review, 2 September 2013
Dear guest,

On behalf of the entire staff at the Riande Granada Urban Hotel and with a small delay, I would personally like to thank you again for choosing us as your home when visiting Panama.

Your positive comments about my staff and I make me very happy, because exceptional service is always our aim. I’m also happy to hear that the unique design and style of our brand new facilities were to your liking.

Once again, thank you for your review. I look forward to welcoming you again very soon.


Sharon de Bailey
General Manager
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London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 April 2013

We moved here having stayed at the awful Veneto Grand Hotel and Casino for one night and couldn't stay there a minute longer. The Riande was excellent, good, clean rooms, excellent service, warm and friendly staff. Restaurant was great - the best food we ate in Panama City.
We had a bit of road noise in our room was the only thing that could have been improved

Room Tip: Ask for a room on the quieter side of the hotel (ie facing the side street)
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 2 September 2013
Dear Kay,

On behalf of the entire staff at the Riande Granada Urban Hotel and with a small delay, I would like to thank you again for choosing us as your home when visiting Panama.

Thank you for your positive comments about the cleanliness of our property, our housekeeping staff is proud to hear you noticed their hard work. Our goal is to provide warm and friendly service and we’re happy to hear that you felt at home with us.

Your positive comment about the Solo Restaurant has been communicated to our Chef, David Quesada, to his delight.

Concerning road noise: we are located in the heart of the financial, banking and shopping area, and people tend to honk horns a lot in Panama City. This is why I would give the same tip you did to travelers in need of quiet: ask for a quiet room upon check-in. If we have one available, we’ll be happy to give it to you to better accommodate your needs.

Kay, once again, thank you for your review on Tripadvisor and we hope to welcome you again very soon.


Janet Wernli
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2013

we came here as a part of our honeymoon and i did not want to leave.Beautiful Lobby areas.Our room was great with confortable beds .The cocktail bar was wonderful, and so the Restaurant. Really hope to return some day.

Room Tip: higher floord rooms
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Salkarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 2 September 2013
Dear guests,

First of all, congratulations again on your wedding! On behalf of the entire staff at the Riande Granada Urban Hotel and with a small delay, I would like to thank you again for choosing us as your home for such a special occasion.

In April, we had just completed the full renovation of our property so we are glad you noticed our comfortable beds and uniquely designed lobby.

Our cocktails are made to order and I’ll give you and other travelers interested to stay with us a tip: book direct on our website riandehoteles.com and get a free welcome drink when you arrive.

Once again thank you for your positive review. I too, really hope you return some day.


Janet Wernli
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malang, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2013

My husband had to travel for a business trip to Panama and a friend of us that lives in Panama recommended Riande Granada due to its proximity to all the musts sees in the city, while my husband was on meetings i could walk to lots of very good shopping stores and banks and everything you need. On our first night we were very tierd and decided to eat at the hotel restaurant Solo and it was delicious, the quality of the food and the service of the staff was superb, you also have the options to walk to very lively bars nearby. We went to meet our friend in Casco Viejo and took just 10 minutes. I would definetly recomend this hotel not only for its great location but for the service and beautiful decorated and comfortable rooms, i think they just renovated...we saw they are opening a Spa and a gym aswell.

Room Tip: Higher corner floors have great view!
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carolynk601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 2 September 2013
Dear Carolyn,

On behalf of the entire staff at the Riande Granada Urban Hotel and with a small delay, I would like to thank you again for choosing us as your home when visiting Panama.

Thank you for mentioning our great central location: as you said, we are just steps away from the main shopping centers, banks and bars in the city. When you wrote your comment we were indeed just completing our full renovation; our fitness center is now open and our spa is yet to come.

Most importantly we are glad you mentioned you were happy with our service, as this is the area we primarily focus on.

Carolyn, thank you again for sharing your positive review, we hope to welcome you and your husband back very soon.


Janet Wernli
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2013

Lovely place with nice atmosphere , excellent rooms with comfortable beds. Staff in the hotel were super friendly and helpful. Food was amazing in the restaurant . I heard it was renovated recently and they did an excellent job because the decoration is stunning. The location is great, close to everything and they offered private transport to all the points of interest in the city. It is truly a hidden gem, I totally recommend it!

  • Stayed March 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Manager at Riande Granada Urban Hotel, responded to this review, 2 April 2013
Dear: Robert D

Thank you very much for sharing your good experience in our hotel, we are so happy you had a good time and we look forward to having you again with us soon.

we would like you to send us an email to customerservice1@riandehoteles.net so that we can make your next visit unforgettable.

Thanks once again and see you soon...

Sharon De Bailey
general Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riande Granada Urban Hotel

Property: Riande Granada Urban Hotel
Address: Calle Eusebio A. Morales | El Cangrejo, Panama City, Panama (Formerly Granada Hotel and Casino)
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 113 Hotels in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Riande Granada Urban Hotel 3.5*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to Riande Urban Hotel! We are an urban hotel located in the heart of Panama's financial district and commercial area for the comfort of both business and leisure guests. Our modern boutique hotel was entirely renovated in April 2013 and offers 141 spacious rooms for a productive business trip, leisure or even a shopping expedition in Panama. We offer great service and a chic atmosphere, with amenities to satisfy all your needs: exclusive executive club, a well-equipped business center, free wifi access throughout the hotel; ample meeting rooms, relaxing swimming pool, a wonderful terrace with tanning area, and a 24/7 gym. Our signature restaurant operated by famous Chef David Quesada, "Solo Restaurante" will satisfy the finest palates. You will also find a beautiful artisanal Biergaten with a large selection of beverages and a tasty menu. The hotel also offers 24/7 room service, free buffet breakfast for all guests and Solo Cafe all day long. ... more   less 
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Also Known As:
Riande Granada Hotel Panama City
Hotel Riande Granada
Riande Granada Urban Hotel Panama/Panama City

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