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“Good Experience”

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Riande Granada Urban Hotel
Ranked #30 of 114 Hotels in Panama City
Certificate of Excellence
Clifton, New Jersey
Level 6 Contributor
245 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good Experience”
Reviewed 26 August 2014

Our experience was really good. The staff was very helpful especially the front desk staff, it was nice to have people happy and willing to help us. We needed a lot of help with lost luggage and they were great. I would come back just for them.
The rooms were clean and comfortable and the location for us was convenient to what we needed.
The only negative was that two of the three days we were there the breakfast was cold and seemed like some items were a day old.
All in all I would say if there is was a question to stay or not it would be stay just keep your eyes closed so you don't see the hideous sculpture out front.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jbmathusek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review, 30 August 2014
Dear jbmathusek,

Wow! Thank you so much for your review.
It was such a pleasure to read your kind words about our hotel and services! We are so happy to know we could provide help when you needed about your luggages.

On behalf of the whole Riande Granada Urban Hotel team, thank you for staying with us! We hope to be able to welcome you again in the future.

Best regards,
Meygan Gerber
Guest Relations - Riande Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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455 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Florida
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 August 2014

High class boutique hotel design with a modern European touch. Very pleasant and helpful staff (reception, restaurant, bar, housekeeping) that makes you feel really welcome and appreciated as a guest, although communication in English sometimes may be a little difficult! Excellent restaurant with a real gourmet kitchen and well run bar. Maybe the ambience music could be a little more discreet.
Generous buffet breakfast. Very clean and comfortable rooms - efficient and discreet housekeeping. An attractive pool area is a surprising green oasis in the very center of the city. Pool, Business center with Apple computers and well equipped sports training room are available 24hrs. We already are booking for next year to come back!!

Room Tip: You may consider spending additional money on an deluxe or suite room - it will be an even more incr...
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Adi_Teu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Director de Relaciones con Clientes at Riande Granada Urban Hotel, responded to this review, 25 August 2014
Dear Adi_Teu,

Thank you for taking the time to write your review.

It is such a pleasure to read about your experience in our hotel, and knowing that you would stay with us again. We truly appreciate your valuable feedback, and will be sure to share your kind words with the team and work our English skills!

On behalf of the whole Riande Granada team, thank you very much for staying with us.

Best regards,
Meygan Gerber
Guest Relations - Riande Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2014

We stayed at the Riande Granada Hotel for 5 nights on three different occasions and enjoyed all of them. Our rooms were very nice, clean, tastefully decorated and the beds were very comfortable. On one occasion we had a room very close to the elevator and felt a bit disturbed by the 'pling' sound each time anybody was using the elevator. However, we could change this room without any problem and could always count on the friendly and competent support of all staff we met at the hotel. Thank you very much for a memorable stay in your wonderful city!

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monika F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 15 August 2014
Dear Monika F,

Wow!!! What a pleasure it is to read your amazing review of our hotel.
We are delighted to know that you enjoyed our facilities, services and great staff; and that we were able to make your stay in Panama memorable.

On behalf of the whole Riande Granada Urban Hotel team, thank you so much for staying with us, and we very much look forward to welcoming you upon your next trip to our beautiful city!

Best regards,
Laure-Anne Teuscher
Guest Relations - Riande Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
215 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 8 August 2014 via mobile

This hotel is smaller than most of the big hotel chains in this part of town and as a result is more personable and has a boutique feel to it. It doesn't have the same level of facilities maybe but makes up for it with the quirky decor and interesting layout. All staff were helpful and friendly without exception. Rooms are great, really comfortable bed. Great online price too. Exceeded my expectations, highly recommend.

Stayed August 2014, travelled solo
Helpful?
Thank Glyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 9 August 2014
Dear Mr. WilliamsOnTheRoad,

Thank you so much for writing your review!

We are so pleased that you enjoyed our unique design, our friendly staff, super comfy beds and great online prices! Rest assured your kind words will be shared with the whole team!

On behalf of the entire Riande Granada Urban Hotel team, thank you for staying with us, and we look forward to welcoming you again in the future.

Best regards,
Laure-Anne Teuscher
Guest Relations - Riande Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ecuador
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014

Highly recommend this hotel for your stay in Panama. As soon as you enter you feel welcome, and relaxed. The rooms are comfortable and clean, and it feels nice to get out of the heat, and away from the traffic.

Stayed January 2014, travelled on business
Helpful?
1 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 6 August 2014
Dear Peter C.,

Thank you so much for your review and recommendation! We greatly appreciate your special mention of our welcoming and relaxed atmosphere, and comfortable, clean rooms. We really do strive to provide our guests with the feeling of relaxation and tranquility in the midst of this buzzing city. Please rest assured your kind words will be shared with the entire team!

On behalf of the Riande Granada Urban Hotel, thank you so much for staying with us, and we look forward to welcoming you again in the future!

Best Regards,
Laure-Anne Teuscher
Guest Relations - Riande Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wauwatosa, Wisconsin
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2014

Stayed at Riande Granada beginning of June and were pleasantly surprised by this hotel. Wanted to stay at a new hotel as we had been at the Toscana Inn a few nights prior. Ended up liking this hotel better! Newer, slightly better price and same wonderful staff. They also gave 2 complimentary drinks for the night we checked in. Hotel is a little quirky but we found it fascinating. Offered complimentary breakfast and free wifi. Nice pool and hot tub on the deck. Room was very clean and modern. Really enjoyed our stay.

  • Stayed June 2014, travelled as a couple
    • Rooms
Helpful?
2 Thank BDPTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 17 July 2014
Dear BDPTravels,

Thank you so much for taking the time to write your valuable review!
I am very pleased to read how we were able surpass your expectations with our great prices, dedicated staff, complimentary welcome drinks and breakfast, etc.
It is always a real pleasure to know when a guest has enjoyed their stay with us. I will be sure to share your kind words with our whole team!

On behalf of the Riande Granada Urban Hotel team, thank you for staying with us, and we look forward to welcoming you again in the future!

Best regards,
Laure-Anne Teuscher
Guest Relations - Riande Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 July 2014

We had a few nights after a cruise in Panama and we chose to stay at Riande Granada Urban Hotel and we are soooo glad we did!!! It was the perfect location to go shopping or to grab a cab to go out at night. We felt very safe staying here, honestly we felt perfectly safe in Panama City altogether. We explored both the old and new panama city and we had a fantastic time. There was always someone opening the door for us or saying hello from the front desk. It was really a pleasant experience and I would recommend it highly!

  • Stayed April 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Katelyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review, 14 July 2014
Dear Sunsetkiss,

Wow! Thank you so much for writing your review & recommending us! I am so very pleased to know you enjoyed our hotel, its location, and felt safe in Panama. I will be sure to pass along your positive words about our attentive staff to my team.

On behalf of the whole Riande Granada Urban Hotel team, thanks for staying with us, and we hope to welcome you again in the future!

Best regards,
Laure-Anne Teuscher
Guest Relations - Riande Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riande Granada Urban Hotel

Property: Riande Granada Urban Hotel
Address: Calle Eusebio A. Morales | El Cangrejo, Panama City, Panama (Formerly Granada Hotel and Casino)
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 114 Hotels in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Riande Granada Urban Hotel 3.5*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to Riande Urban Hotel! We are an urban hotel located in the heart of Panama's financial district and commercial area for the comfort of both business and leisure guests. Our modern boutique hotel was entirely renovated in April 2013 and offers 141 spacious rooms for a productive business trip, leisure or even a shopping expedition in Panama. We offer great service and a chic atmosphere, with amenities to satisfy all your needs: exclusive executive club, a well-equipped business center, free wifi access throughout the hotel; ample meeting rooms, relaxing swimming pool, a wonderful terrace with tanning area, and a 24/7 gym. Our signature restaurant operated by famous Chef David Quesada, "Solo Restaurante" will satisfy the finest palates. You will also find a beautiful artisanal Biergaten with a large selection of beverages and a tasty menu. The hotel also offers 24/7 room service, free buffet breakfast for all guests and Solo Cafe all day long. ... more   less 
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Also Known As:
Riande Granada Hotel Panama City
Hotel Riande Granada
Riande Granada Urban Hotel Panama/Panama City

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