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“Hilton Garden Inn Panama City”

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Hilton Garden Inn Panama
Ranked #28 of 114 Hotels in Panama City
Certificate of Excellence
Martinez, Georgia
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Hilton Garden Inn Panama City”
Reviewed 22 July 2013

The rooms are about average for Hilton Garden Inn, maybe little small. Staff is friendly and helpful. Breakfast buffet is pretty good. Make sure your room is not overlooking the railroad across the street. We were in back and no noise. Mall is close by and so are other restaurants

Room Tip: railroad across the street get a room away from front
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego U, General Manager at Hilton Garden Inn Panama, responded to this review, 9 August 2013
Dear Guest

Thank you so much for your recent stay and comments about your experience at Hilton Garden Inn Panama, is good to know you enjoy our acommodations and breakfast, we are working hard on a daily bases in order to keep it up with a consistent services and standards operations.

If you are planing to come back to Panama again please don't hesitate to contact us and let us meet or exceed your expectations again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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763 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
1 review
Reviewed 12 July 2013

Great value for the money, especially for a downtown hotel. Service was excellent. Room was really nice except for a couple of curiously worn spots on the carpet. Overall, an excellent experience. Breakfast was a little pricey, but the convenience and selection made it ok. Staff was very helpful.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eddie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego U, General Manager at Hilton Garden Inn Panama, responded to this review, 15 July 2013
Dear Guest

From Hilton Garden Inn Panama we thank you for sending us your comments, which are so important to us.

On the other hand we want to apologize for the worn spots in your room, If you can give me a call or send us an email at (reservas.hgipanama@ghlhoteles.com) and give me more information about worn spots and send the information to housekeeping and maitenance to make a proper room cleaning so this dont happen again with anyother guests.

Finally,we are happy to know you enjoy our services and accomodations, we hope to see you in our hotel very soon and give us the opportunity to exceed your expectations.

Best Regards,
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Level 6 Contributor
254 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 9 July 2013

During this visit, I needed a simple hotel, I would only be there to sleep as my agenda was busy. Garden Inn is a nice, clean hotel, in a good location and closeby to restaurants. For business purposes, this is a pretty good option.

Stayed July 2013, travelled on business
Helpful?
Thank GerardoFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego U, General Manager at Hilton Garden Inn Panama, responded to this review, 15 July 2013
Dear Guest

On behalf Hilton Garden Inn Panama staff we thank you for choosing our hotel and we are so glad we met your expectations during your visit in our country. Day by day we continually improve, exceed Hilton's quality standards, and are vitally important in helping us achieve our mission.

We hope to see you once again in the near future in our Hotel.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 June 2013

This hotel has a very good ratio of quality/price. Buffet breakfast is included, free parking garage for guests, nice little rooftop pool and fitness center, and pretty well located. Hotel staff were very friendly and quickly attended all my requests. Rooms are kind of small.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ernestolebron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego U, General Manager at Hilton Garden Inn Panama, responded to this review, 11 July 2013
Dear Guest

On behalf all Hilton Garden Inn Downtown Panama staff we thank you for your comments, every day we strive to provide good service to all our guests and we are pleased to know you enjoy every detail.

Thank you once more with your presence at our hotel. If there is anything else I can do for you, please feel free to contact us, will be happy to assist you.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hull
Level 5 Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 June 2013 via mobile

Stayed here for 3 nights, centrally located, I thought it was a bargain when I booked, but the local tax banged it up a bit. It's a Hilton they are pretty much the same every where.
The one surprising thing was the beer price was roughly the same in the area, ( a lot cheaper if you go downtown) but the local bars, restaurants etc. the same

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigneilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego U, General Manager at Hilton Garden Inn Panama, responded to this review, 10 July 2013
Dear Guest

It was a pleasure for us attend all your needs, we are so happy to knoow we exceeded your expectations, with the excellence and quality that characterizes us. We'll do everything to continue instilling good service to all our staff so that each of our guests can receive a pleasurable experience.

On the other hand, at the garden grill we have some new drinks promotions, that you will definetly enjoy on your next stay.

Thank you for taking the time to contact us and hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida, New York
Level 6 Contributor
264 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 June 2013

this is my second time at the hotel the first time I did not rate it well and was disappointed,
This stay was completely different, checked in middle of afternoon, male I think his name started with O was very nice and helpful, first room they gave me had a smell of smoke they quickly apologized and gave me another room, breakfast buffet was very good, waiter Carlos G very quick on drinks and taking away old plates. also something to drink in lobby for free, and other times cookies or snacks. all this for under 100 dollars a night, wi fi worked all the time was at times slow.
checked out in morning Katherine front desk supervisor very pleasant and helpful, all in all a very good stay for under 100 a night, hotel is very well located in city..

Stayed June 2013, travelled solo
Helpful?
Thank Pete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandra F, Guest Relations Manager at Hilton Garden Inn Panama, responded to this review, 10 June 2013
On behalf of all the Hilton Garden Inn Downtown Panama staff we thank you for your comments concerning your stay in our Hotel. We aim to satisfy our customers by providing the best service so your comments are of great importance to us.

Thank you once more for choosing our Hotel and our city and hope you will allow us the opportunity to serve you again in the near future. Please do not hesitate to contact us with any other concerns or comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Del Mar, California
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2013 via mobile

Had to spend the night in Panama City due to missed flight on the way to Medellin.

I stay in HGI properties all over the US and this one matches my experience at most others I've stayed at before. English speaking desk staff, clean, well located. Walls between rooms a little thin, but otherwise a good hotel.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandra F, Guest Relations Manager at Hilton Garden Inn Panama, responded to this review, 10 June 2013
Dear Guest

On behalf of the Hilton Garden Inn Panama City Downtown staff we thank you for all your comments concerning your stay and sharing it with us is most appreciated.

Were so sorry you've missed your flight that day, but happy to know that you enjoy all our Hotel services and accomodations, specially when you have all you need right next to you.

Thank you for choosing us!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Panama

Property: Hilton Garden Inn Panama
Address: Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #28 of 114 Hotels in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Garden Inn Panama 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hilton Garden Inn Panama Panama City

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