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“Great experience!” 5 of 5 bubbles
Review of Hilton Garden Inn Panama

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Hilton Garden Inn Panama
Ranked #23 of 116 Hotels in Panama City
Certificate of Excellence
Seattle
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great experience!”
5 of 5 bubbles Reviewed 27 April 2014

Fantastic hotel with great customer service. Front desk was very helpful and friendly even though we didn't speak much spanish. They went out of their way to help us with car rental and tour information.Slightly pricey, definitely more for flashpackers than backpackers

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank IRADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Propietario at Hilton Garden Inn Panama, responded to this review, 6 May 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

711 reviews from our community

Traveller rating
    291
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    95
    31
    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Panama City, Panama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 April 2014

The hotel staff are the greatest. I stay in several different hotels in Panama. This is a great place. The hotel's taxis are very expensive. I prefer the yellow cabs, which are very easy to catch from this hotel. Yellow cabs are very economical. Five dollars will take you to just about any location in Panama City. The city buses are brand knew and cost just a quarter (.25 cents US). The city Metro RAil is FREE until July 1. I do not expect to be too expensive. Probably less than taxi services. Whether you are on business or pleasure this is a great hotel location. There are several restaurants near by or within 10 minutes by cab. This is a very safe location to walk during the day time and up to late at night. I enjoy long walks to the park on Avenida Balboa, via Argentina and to the Pacifica Mall. Lots of good restaurants to along the way. Enjoy the fruits and fresh vegetables. The hotel restaurant offers very reasonable services. Breakfast is great although they never open on time, as advertised 6:00 AM.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Javier R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 6 May 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panamá City
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

This place was amazing, had the chance to be in the first 200 guests and had achieved the highest standards test. Heavenly beds are extremely comfortable, Smoke free property completely clean and well-organized. jacuzzi area is located at the rooftop and available and dawn and sunset time for a romantic/breathtaking view. In the other hand Hotel food was delicious, Definitely i will come back, totally recommended

Room Tip: Top floor always recommended
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jero420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 10 April 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 April 2014

Clean, safe and within walking distance to casinos and many restaurants. Hotel staff was very helpful. Room was ready when I arrived and very comfortable. Bedding was excellent but pillows could have been better. Bathroom was small but efficient. Would definitely stay there again the next time I'm in Panama.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank derylwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 10 April 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 March 2014

Hotel service in general is good although it could improve in certain areas, Room doors slam when they close, water heater in room 805 was luke warm other that that it was a pleasant stay, good service

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jorge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 28 March 2014
Thank you for taking the time to share your experience about your recent stay at our hotel in Trip Advisor .
We sincerely appreciate your feedback and we're very sorry you were unhappy.
We will take your comments under consideration as we continually work to improve our guest experience.
We hope you will consider staying with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alpharetta, GA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 March 2014

Very nice place to stay where your pets will be welcomed. Staff is friendly. Breakfasts are very nice and adequate, although they do not vary the menu from day to day. Insofar as restaurant for other meals, again no variation. Food can be especially good, depending on who is doing the cooking any particular day. Hotel is clean. Only the help at front desk speaks English and one person in the restaurant. My fault, not the hotel's.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank M. Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 28 March 2014
Dear Guest,
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it.
We do hope to welcome you again as a guest at Hilton Garden Inn Panama during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 March 2014

We were very impressed with the service we received during our stay. The room was in great shape, although we did request a room change after the first night as our window faced construction building. They were able to move us after the second night which was not a problem and the noise wasn't too bad. In particular, Omar was amazing in giving us suggestions during our stay, helping us with a bit better room, etc. He stood out as one of the most helpful staff at the Hilton Garden Inn in Panama. The only thing I would be advised is that unlike most of the other hotels in the area in this pride range $90-100, breakfast is NOT included. Also, this Hilton contracts with a driver taxi service in nice A/C sedans that can arrange to drive you and pick you up. They also have tours, but you may be able to find a slightly better price for those elsewhere...still a good choice!

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 28 March 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will give your congratulations to Omar.
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Panama

Property: Hilton Garden Inn Panama
Address: Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #23 of 116 Hotels in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Garden Inn Panama 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hilton Garden Inn Panama Panama City

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