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“Great Location-High Quality Rooms” 5 of 5 bubbles
Review of Hilton Garden Inn Panama

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Hilton Garden Inn Panama
Ranked #24 of 116 Hotels in Panama City
Certificate of Excellence
Miami, United States
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Location-High Quality Rooms”
5 of 5 bubbles Reviewed 15 June 2014

This hotel has a great location in the downtown area. Easy walking distance to the best casinos and clubs. The rooms are very well appointed. The hotel still has that new feel. Very efficient staff at reception. Great value for money.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Phillip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 20 June 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
Thank you for the words to our staff!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

711 reviews from our community

Traveller rating
    291
    276
    95
    31
    18
See reviews for
140
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229
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 June 2014

This hotel was AWFUL. Extra money was charged for EVERYTHING and without notice. They just added it to your bill. I tried to talk with Hilton to recieve some kind of refund and they haven't done anything about it.
The room was DIRTY and small as well.

Room Tip: Go to Trump Towers. Same price and SO much better.
See more room tips
  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank TravelGRU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 20 June 2014
Dear Guest,
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

This hotel is well located and has easy access to just about anywhere you want to be in Panama City.
I have so much praise for this hotel its difficult to think where to start.

I spent many days in this hotel.
Rooms Very comfortable Always kept immaculately clean and well serviced
Staff The best. The most professional, friendly, efficient and extremely help full. I have never ever experience such a wonderful crew of staff in every area of the hotel in all my travels.

Breakfasts are always well presented and plentiful and staff are eager to please with every request you make.
Parking is below and safe.
If i were to return to Panama city again, this would be my first choice

Room Tip: All the rooms are good. Ask to be as high up as possible
See more room tips
  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mervyngk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 11 June 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
2 reviews
5 of 5 bubbles Reviewed 26 May 2014

My wife and I spent eight nights in this hotel on our first visit to Panama City. I booked through the Hilton Honors website and followed up with a phone call to the hotel. Edward was the night front desk person and he was polite, personable and professional. He arranged for a room with a great view on the 13th floor. Edward also arranged for a great transportation person, Olmedo, during our visit to Panama. The second person that provided excellent customer service was Omar. He is the front desk manager and speaks excellent English. Omar arranged dinner and show reservations and gave us tips and valuable information about Panama. The chefs and restaurant servers were friendly and worked hard to make sure we were satisfied. The security was always present and made us feel very secure as first time visitors to the Panama. We also utilized Dario for a day trip to Coronado. He is one of the contract transportation drivers that works with the hotel. Dario was very professional and speaks very good English. We worked out at the gym every day and found it to be first class with great equipment and views. I highly recommend this hotel and we will stay again on our next visit.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 27 May 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Netherlands
Level Contributor
198 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 25 May 2014

A nice hotel. you see what you get, nothing wrong!
Friendly staff, good bed, comfortable (tv) chair, nice adequate breakfast!
Personally I found it an advantage, if a hotel is not too big.
And a hotel from a chain usually does not give any dissappointments

Room Tip: high floor gives a nice view, however the view consists seeing other hotels :-)
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank polarlys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 26 May 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guatemala City, Guatemala
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

Great location… during daytime. Little tiendas nearby where you can get drinks, snacks and bare essentials. Great places to dine in the night but the corner of the Veneto casino is not nice.
Don't miss the tub on the16 floor. Best end after a busy day!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank estusal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 26 May 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 May 2014

This hotel is secure and in a good location for business and tourist attractions. Edward provided excellent customer service and transportation connections and is a top notch night front desk person. Oscar is the day Front Desk Manager and speaks excellent English. He was very helpful in arranging transportation and reservations to restaurants and shows. The restaurant staff was very friendly and efficient.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank D8677CMrobertr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, 26 May 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.

Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
I will send your congratulations words to Edward and Omar!

Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Panama

Property: Hilton Garden Inn Panama
Address: Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #24 of 116 Hotels in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Garden Inn Panama 3.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com and Booking.com so you can book your Hilton Garden Inn Panama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Panama Panama City

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