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Hilton Garden Inn Panama
Ranked #32 of 115 Hotels in Panama City
Certificate of Excellence
Reviewed 18 August 2014

Nice, clean and good value upper class hotel. The small rooftop whirlpool and terrace is a nice feature, rooms and beds very comfortable. We stayed here for some nights after sailing from Bocas del Toro to San Blas and it felt like heaven!

Breakfast was fine, nothing extraordinary. Dinner in restaurant was good and all staff around the hotel friendly and helpful!

  • Stayed: December 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Emma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this reviewResponded 21 August 2014

Dear Guest,
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it.
We do hope to welcome you again as a guest at Hilton Garden Inn Panama during your next visit at Panama City.
Best regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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191 - 197 of 791 reviews

Reviewed 10 August 2014

the hotel is centrally located. The rooms are large and comfortable. The breakfast, included in the price, was great. We spent time in the roof top whirlpool enjoying great views of the city and the Panama Canal. All staff were extremely friendly and helpful

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank patriciav140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this reviewResponded 11 August 2014

Dear Guest

Thank you for taking a moment to share your experience in Trip Advisor, I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

I continue to stay at this hotel because the price is quite reasonable for the high quality accommodations and the central location. The staff is consistently helpful and friendly. Example: I called the desk at 10PM to complain about poor TV signal. The problem was fixed in less that 15 minutes. My only quibble (as expressed previously) is the breakfast: a) it is vastly overpriced at $18; b) they insist on providing small paper cocktail napkins; c) the banana bread is still soggy. One improvement however, is you can get the breakfast for $10 by including in your reservation as and added room cost. Bottom line: overall a very comfortable stay at a very good price.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this reviewResponded 11 August 2014

Dear Guest

Thank you for taking the time to share your experience in Trip Advisor about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the breakfast. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Sincerely,

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Reviewed 31 July 2014

This hotel is in down town Panama City. The staff is very kind and try to help as possible as they can but some don't speak very good english. If you like play/ gamble in a Cassino withaout stay in a Hotel Cassino, this hotel is for you. It is in front of one' s Panama City Cassino..

Room Tip: Higher floors have a fantastic view to the skyline of Panama City
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
Thank carioca8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this reviewResponded 1 August 2014

On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

This place was fantastic. The front desk could not have been more helpful. I casually mentioned that I had an early flight the next morning, when I went down to catch a taxi a gentleman said" Mr. Martin here is your taxi".

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank andymartin321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this reviewResponded 30 July 2014

Dear Guest

Thank you for taking a moment to share your experience in trip advisor. I am happy to hear you found the front desk staff to your liking. We look forward to welcoming you back to our hotel in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Stayed 1 night before taking my next flight , check in was very good ( my Spanish is very basic) so if was very helpful that the receptionist spoke good English. The room was clean and good.

And they also helped me getting a taxi with quite normal price to the airport :)

  • Stayed: August 2013, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Jalapano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this reviewResponded 28 July 2014

Dear Guest,
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it.
We do hope to welcome you again during your next stay at Panama City. Maybe for more than a night
Best regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014 via mobile

I traveled with my 2 kids to Panama city. We stayed at this hotel for 3 nights upon our arrival into the country. We arrived late because airline lost a bag. Check in went super smoothly and quickly. My Spanish is limited so it was great to have front desk clerk who spoke good English as we were exhausted from traveling all day. Service was fantastic. All front desk personel went out of their way to help us in so many ways such as getting bag back from airline, arranging tours and drivers and finding bank machine, corner store, etc. Restaurant food was tasty and we had the friendliest waiter who made us feel welcome and important! Great buffet in the morning with lots of good options including fresh waffles and omelets.The hotel was very clean. We used the rooftop Jacuzzi both nights. Amazing view! Also used gym which was clean, and stocked with towels and water. Had place to ourselves! Free WiFi worked great. Beds were comfortable. Great central location. We walked to casco viejo one day which took approx 45 mins. Lots of stores and shopping in vicinity and we felt safe. Only downside was no warm water in room so showering was cold. Staff were quick to respond when I told them but unfortunately problem not fixed. Didn't bother telling them again since we only had 1 night left. Also there was loud music the first night until about 11 from hotel across the way so hard to fall asleep but didn't notice it the next 2 nights. Would definitely recommend and stay there again. Was a smaller hotel but with all the comforts from home. Also they provide taxi service but it costs more than hailing your own yellow cab. If you're trying to save a few bucks just walk out door and there's a ton of street taxis at your disposal.

Stayed: July 2014, travelled with family
Thank cantravellor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene P, Gerente at Hilton Garden Inn Panama, responded to this reviewResponded 28 July 2014

Dear Guest

On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.

Best regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Panama

Address: Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #32 of 115 Hotels in Panama City
Price Range: £46 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Panama 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hilton Garden Inn Panama Panama City

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