No Bath Tub or vanity. Room was for ADA. We had made reservation well in advance. No hot water in room. At the end of our 4 days and repeated calls never did get adequate hot water. Called 11:00 AM for masseuse for 2:00PM, No show, Re scheduled for 4:00 , no show, Still no show at 5:00. Called for ice at 4:00, no ice at 5:00 decided to go out. Room was promoted with bath robes. Never saw one in 4 days. Went to pool floor two days. No Hot water there either. Met with night managers, He offered a free snack from the bar. Met with the day manager Jose Calvo, he assured us he would make it right. We got the golden hand shake. He was extremely apologetic. He said he would compensate us for four nights.
Two months later. No phone call, e- mail, letter, NO refund. Just the hand shake and a very bad taste in our mouth.
If you want a nice place to stay in Panama City try many other good choices. But if you just want a good hand shake and that is it, stop by TRYP Hotel.
- Official Description (provided by the hotel):
- The TRYP Panama Centro is located in the heart of Panama City in the upscale El Cangrejo, Bella Vista neighborhood just 15 miles from Tocumen International Airport & 250 mts from the New El Carmen Metro (Subway) Station. The convenient location of our hotel puts you within walking distance to some of Panama's best restaurants (40+ or more restaurante within 10 minutes walk), shopping and nightlife ... more less
- Reservation Options:
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- Also Known As:
- Tryp By Wyndham Panama Centro Panama City