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“Second Time, Good Experience”

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Radisson Decapolis Hotel Panama City
Ranked #25 of 116 Hotels in Panama City
Certificate of Excellence
Reviewed 3 January 2013

This was our second experience at the Radisson Decapolis, both of which I consider good ones.
The check in process was expedited, and as soon as we showed the gentleman at the front desk our membership card, he automatically upgraded our room. We had a fantastic view from the hotel (floor 23rd) the only thing that they need to work on is the lightening in the room, the switches are difficult to be found and the air conditioned (we like it at 16 C. and only reached 20 C).
The restaurant is overpriced food vs. quality, as well drinks are as expensive as you could find at any airport bar. In the other hand, they restaurant has a good service, no complain about that.
The taxi service provide from the hotel to the airport was good. I will highly recommend staying at this hotel; I am so back for my next trip to Panama

  • Stayed: December 2012, travelled as a couple
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Thank SoyYo_ItsMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 January 2015

Thank you very much SoyYo_ItsMe for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

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Reviewed 3 January 2013

We (2 adults and one 4 year old) stayed at Radisson Decapolis from Dec 18 - Dec 25 2012.
We booked the hotel as part of our all incusive pakage - Nolitour. Our package include return flight, airport transportation, hotel room, plus 3 meals and all drinks at the hotel.
Our check-in was fast and only took less than 10 mintues. Since we were considered "7 night long stay", the hotel prepared a huge one bed room suite for us.
Our room was #2106 at 21st floor. The living room was spacious. There is toilet, wet bar, mini fridge, flat screen tv, 3 seat sofa, side table and sesating area beside the window. In the bedroom, there is a king size bed, office table for laptop, flat screen tv, walking closet, full bathroom, and safe. We requested a rollaway bed for our 4 year old. Lots space in the room even with extra bed.
We dine in their restaurant - Fusion most of the time, since our meals are included. They have great staffs and delicious cuisine. Cocktails and wine selection is great. Must try their seafood dishes. The Panamanian soup with rice is one of the best.
Overall, the hotel is well managed. Staffs are friendly, helpful and professional. The hotel is closed to Panama Viejo (taxi ride 20 mins if no traffic jam), Casco Viejo (taxi ride 10 mins if no traffic jam), Tocumen Airport & Albrook Mall (taxi ride 30 mins if no traffic jam), Panama Canal -(taxi ride 30 mins if no traffic jam). It is a pretty central location to everywhere you would want to go in Panama City.
By the way, the traffic in Panama City is very bad after 4 pm. Most major road is packed. Taking a taxi is the best way to go if you like to see the city. Make sure you talk to the taxi driver about the price before you get in. Do not use the white mini van in front of the hotel. It is pricy. Just get in any yellow taxi. Anywhere within 40 km should be 5-10 USD depends on traffic. Price of yellow taxi is reasonable
Go back to the hotel. They have a swimming pool and spa locates on 4th floor. It is not busy. They offer cocktails, martinis, juices, etc. It is a great place to relax. We are very satisfied with Radisson Decapolis. We would for sure recommend this hotel.

Room Tip: room #2106 one bed room suite
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  • Stayed: December 2012, travelled with family
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3  Thank mich502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 January 2015

Thank you very much Mich502 for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

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Reviewed 29 December 2012 via mobile

I will start by saying we are mystified as to why this is a top rated or recommended hotel in Panama City. The price is right and it is clean, but that's about all.

The cons:
This is not a luxury hotel by North American standards. This is a mid-range, with decent decoration, besides the inexplicable photos of topless indigenous women.

We had a bad experience with Decameron explorer tour company in the hotel and the concierge. Decameron actually did not believe us that we booked a trip, despite our 2 email confirmations. It was shocking, really. We used "Advantage Panama" instead, who were fantastic. The concierge actually was totally incapable of booking us onto a tour for the next day, claiming everything was sold out or they couldn't reach them. So we spent a half hour calling your companies on our own from our room and booked a great tour.

Pros:
Breakfast which was included in our rate was good, a large continental breakfast.
Good views
Inexpensive

If we could go back, we would probably spend a little more money and book into a higher-end hotel especially because the rates in Panama City are quite good.

  • Stayed: December 2012
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1  Thank traveleronlinenyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 January 2015

Thank you very much traveleronlinenyc for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
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Reviewed 10 December 2012

This is a very nice hotel in a good location. Rooms are fairly quiet, clean and well accommodated. They have a hip sushi bar/ club that apparently draws a local crowd.
The breakfast is great and a hell of a deal.

Room Tip: Try to get a room up high. The city can be noisy.
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  • Stayed: December 2012, travelled with family
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3  Thank BuLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 January 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2012

modern and well managed hotel, staff is friendly and efficient.
The over the road bridge leading to one of the larger shopping malls
made it very easy and convenient to shop. This should be of interest
to people leaving Panama and need to do some last minute shopping.
We found the hotel taxi expensive, 3x as much as a normal yellow taxi.

  • Stayed: December 2012, travelled as a couple
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1  Thank W K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 January 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2012

Being upgraded to a suite on arrival was bound to make me think well of this hotel, and it sure didn't disappoint. The view from the top floor is stupendous, and as a first-timer in Panama this was a good base, not least because the open-top, double decker tour bus starts from outside the shopping centre just across the road.

Being in a suite they give you $20 per day towards drinks, which you can take in the bar or with your dinner in the hotel restaurant. I thought this was a novel idea and a change from the 'douse-all-you-can' happy hour in the Executive Lounge, which never seems very wise!

The hotel is well-kept and clean, and I didn't have any problems. It's a bit of a way from the Old Town if that's what you've come to see, but getting a taxi down there wouldn't be that expensive. In fact, if you're used to paying in US dollars actually in the US, things in Panama are going to seem jolly good value to you!

Room Tip: Ask for a suite.
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  • Stayed: October 2012, travelled on business
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3  Thank 339,334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 January 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2012

The location is very good - right in the heart of a bustling, but safe, neighborhood with a massive shopping mall right across the street with lots of shopping and eating options nearby, and a nice walk along the water also within a few blocks. The drives to and from the airport were both around 20-30 mins, and the drive to Casco Viejo (the old town) was under 20 mins. The service was nothing exceptional, but not horrible either - some people were fairly friendly, others a bit indifferent (but I found this to be the case pretty much in general in Panama, so I don't think it's unique to this hotel).

  • Stayed: November 2012, travelled solo
    • Value
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Thank commavia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Andrea P, Guest Relations Manager at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 31 January 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Decapolis Hotel Panama City

Address: Avenida Balboa-Multicentro, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Panama City
#2 Family Hotel in Panama City
#3 Romantic Hotel in Panama City
#7 Business Hotel in Panama City
#12 Spa Hotel in Panama City
#20 Luxury Hotel in Panama City
Price Range: £69 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Decapolis Hotel Panama City 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Radisson Panama City
Hotel Decapolis Panama
Panama City Radisson
Decapolis Hotel Panama
Radisson Decapolis Hotel Panama City

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