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“Beyond amazing customer service.”

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Radisson Decapolis Hotel Panama City
Ranked #28 of 115 Hotels in Panama City
Certificate of Excellence
Reviewed 16 August 2013

The room service catering manager was beyond amazing. The attention to detail and overall friendliness was just astonishing when compared to what we are used to in the states. I was very impressed and would highly recommend this hotel to anyone.

Stayed: August 2013
Thank Ag1101a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for taking the time to write about us. I am thrilled to see that you enjoyed your stay at Radisson in Panama City!

I have shared your compliments with the team. Thank you for giving me the opportunity to recognize them for a job well done and to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and we are looking forward to welcome you back again!

All the best,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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360 - 366 of 1,853 reviews

Reviewed 15 August 2013

Visited Panama for the first time and used this hotel recommended to us. The rooms are well appointed (we had a suit) and the breakfasts were good. The hotel is connected to a shopping mall and casino by a walkway. Driving would be challenging to anyone not familiar with driving in Latin America so rely on the very affordable cabs. This is a good hotel to use as a base for Panama excursions.

  • Stayed: April 2013, travelled as a couple
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1  Thank eer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2013

Hotel is centrally located next door to Hard Rock Hotel and megopalis mall. Staff is extremely service oriented and very helpful. Pool is small and rooms are clean and spacious though a bit dated.Breakfast buffet is amazing!!!

  • Stayed: August 2013, travelled as a couple
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Thank rozmir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2013

After I had a trip for a meeting at the Hard Rock I read the reviews here that suggested booking next door at the Radisson instead. Well - after getting there for one night - I walked next door to the Hard Rock and moved there instead. This Radisson has a few flaws. For me the worst was the erratic WiFi which simply would not hold a signal for more than a minute. If you need to be connected this place - at least my room - would be enough to leave. While the room was OK it had that very budget feel to everything. Nothing felt upgraded, including the towel rack that was barely attached to the sink. If you are expecting anything more than a budget style, you too might be disappointed.

  • Stayed: August 2013, travelled on business
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2  Thank CalCohenMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 28 April 2014

Dear Mr. Cohen,

Thank you for taking the time to share your experience with us.

On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. We are working diligently to improve the high speed internet service in our hotel. I understand that this is an important amenity for our guests, and I am truly sorry for any inconvenience this caused for you.

On the other hand, I have shared your comments with the staff and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Sincerely,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2013

Nice and clean place, with good food, great breakfast and room with a view.
Comfortable outdoor swimming pool to relax in addition to the spa
Very central.
Staff very friendly and helpful.
Very practical for business travel

  • Stayed: December 2012, travelled on business
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Thank MrMi75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2013

Third time in six years. Had the mini suite. Staff is excellent need anything speak with Ana at business center. Facility starting to show age. Bout time to renovate. Hard rock next door putting a dent in boomings.
still excellent location.

Room Tip: Face bay high floor
See more room tips
  • Stayed: July 2013, travelled with family
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Thank chris106Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 28 April 2014

Dear Mrs. Cris,

Thank you for taking the time to share how was your stay with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2013 via mobile

I stayed on this hotel while assisting to a trade show during 4 days in the hard rock megapolis convention center. For this purpose the hotel was in a perfect location, there is even a direct access from the hotel to the shopping mall and convention center which is very convenient. The hotel has a very nice design, with large and comfortable rooms. They offer different options of restaurants with reasonable prices.
The staff is very helpful and friendly.

  • Stayed: July 2013
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Thank claut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 28 April 2014

Dear Claud,

Thank you for taking the time to write about us. I am thrilled to see that you enjoyed your stay at Radisson in Panama City!

I have shared your compliments with the team. Thank you for giving me the opportunity to recognize them for a job well done and to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and we are looking forward to welcome you back again!

All the best,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Decapolis Hotel Panama City

Address: Avenida Balboa-Multicentro, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Panama City
#3 Romantic Hotel in Panama City
#4 Casino Hotel in Panama City
#7 Business Hotel in Panama City
#14 Spa Hotel in Panama City
#21 Luxury Hotel in Panama City
Price Range: £68 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Decapolis Hotel Panama City 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Radisson Panama City
Hotel Decapolis Panama
Panama City Radisson
Decapolis Hotel Panama
Radisson Decapolis Hotel Panama City

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