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“Excelent Business Hotel in Panama City”

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Radisson Decapolis Hotel Panama City
Ranked #25 of 114 Hotels in Panama City
Certificate of Excellence
Guatemala
Level 2 Contributor
5 reviews
4 hotel reviews
“Excelent Business Hotel in Panama City”
Reviewed 6 September 2013

Very good business Hotel. It has a good location, however the area nearby is not very good.
Service is very good (and in Panama is not a costume) all over the hotel.
The meeting salons are not very big or the more confortable ones, but are ok.
The restaurant is very good. However room service has limited options
The hotel has a direct entrance to the Mall on the other side of the street, and even though is not a good mall and most of the locations are empty, it is an option for shopping.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carlosenriquejimenez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this review, 28 April 2014
Estimado Carlos,

Thank you for taking the time to share how was your stay with us. We are thrilled to see that you enjoyed your time at the hotel.

I have shared your comments with the staff . Thank you for giving me the opportunity to recognize them for a job well done and to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
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Sacramento, California
Level 5 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 September 2013

Very good business hotel, central location. Not a great walking neighborhood but a quick cab ride to anywhere. Very nice rooms with good internet. Great views from the upper floors. Very quiet. Good business center, meeting rooms.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UCDJamie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this review, 28 April 2014
Dear Jaime,

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
Radission Decapolis Panama
+507-215-5000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, British Columbia, Canada
Level 5 Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 August 2013

We have been staying at Decapolis a number of times and every time we have been received with respect, friendliness and first class assistance. We normally have a suite with a view of Ave Balboa and Casco Viejo or with a panoramic view of the city. The housekeeping is great, the breakfast has a very large variety as well as lunch and dinners. Ana Dawkins, Gerente de Servicio al Huésped and her staff will always do their best to make sure your stay is pleasant.

Room Tip: Try a suite above 20th floor and with a view of the ocean
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erik T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago S, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this review, 1 June 2014
Dear Erik,

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind Regards,

Santiago Senega
Rooms Division Manager
gerente.habitaciones@decapolishotel.com
Radission Decapolis Panama
+507-215-5000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2013

one of us, a lady, went to the pool area to smoke a cigarette.
one of the workers approached her and asked very directly if she had a boyfriend, and while using both his hands he portrayed in an extremely rude and graphic way an intimate relationship between a man and a woman, demanding to know if they were doing "it".
he shocked the lady with his violent untamed verbal and body language. we did not leave on that day since that lady twisted her ankle the day before and she needed to rest.


the next day there was heavy rain, and it was pouring inside our rooms through the curtains tracks.

an attempt to change rooms failed since other rooms on the floor had puddles.

no one seemed to care or think it was unusual to have water pouring inside the rooms through the curtain tracks .

don't come here.

Stayed August 2013, travelled with family
Helpful?
2 Thank WIQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Decapolis Hotel R, Front Office Coordinator at Radisson Decapolis Hotel Panama City, responded to this review, 30 August 2013
Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. Mrs. Ben Eliezer, We hope for another opportunity to exceed your expectations.

Sincerely,

Santiago Senega
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2013

Is a very good place to stay, is close of almost everything and have a great view of the city. The food was very good and the pool area has a bar that can make you forget about the time. I stayed here for almost a week and had the time to do everything i wanted in the city.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director General at Radisson Decapolis Hotel Panama City, responded to this review, 28 April 2014
Dear Mr. Juan,

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
Radission Decapolis Panama
+507-215-5000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
John O'Groats, United Kingdom
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2013

We had a 1-night stop-over in Panama City as part of our honeymoon trip and as we are Club Carlson members we booked into the Radisson at Multicentro, which we saw from the map would be convenient for the city sightseeing bus.

We were blown away by the level of customer service we received - upgraded from a standard room to a suite, complementary fruit and wine sent to our room, and very attentive staff who at least acted like they enjoyed their jobs.

The buffet breakfast was small but good quality, and the cooked options were delicious.

Highly recommended!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weehelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this review, 28 April 2014
Dear Guest,

Thank you for taking the time to write about us. I am thrilled to see that you enjoyed your stay at Radisson in Panama City!

Congratulations for your honeymoon. I have shared your compliments with the team. Thank you for giving me the opportunity to recognize them for a job well done and to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and we are looking forward to welcome you back again!

All the best,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 16 August 2013

The room service catering manager was beyond amazing. The attention to detail and overall friendliness was just astonishing when compared to what we are used to in the states. I was very impressed and would highly recommend this hotel to anyone.

Stayed August 2013
Helpful?
Thank Ag1101a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this review, 28 April 2014
Dear Guest,

Thank you for taking the time to write about us. I am thrilled to see that you enjoyed your stay at Radisson in Panama City!

I have shared your compliments with the team. Thank you for giving me the opportunity to recognize them for a job well done and to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and we are looking forward to welcome you back again!

All the best,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Decapolis Hotel Panama City

Property: Radisson Decapolis Hotel Panama City
Address: Avenida Balboa-Multicentro, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Panama City
#3 Romantic Hotel in Panama City
#3 Casino Hotel in Panama City
#7 Business Hotel in Panama City
#12 Spa Hotel in Panama City
#18 Luxury Hotel in Panama City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Decapolis Hotel Panama City 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Radisson Panama City
Hotel Decapolis Panama
Panama City Radisson
Decapolis Hotel Panama
Radisson Decapolis Hotel Panama City

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