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“Excellent hotel food great”

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Radisson Decapolis Hotel Panama City
Ranked #26 of 115 Hotels in Panama City
Certificate of Excellence
Reviewed 12 March 2014 via mobile

The hotel location is great, the service is excellent.
The Fusion Restaurant of Decapolis Hotel is great, outstanding, fusion food my favorite is the seafood risotto and the coconut and mandarin desert

  • Stayed: January 2014
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Thank vanessa062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 April 2014

Dear Vanessa,

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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342 - 348 of 1,891 reviews

Reviewed 3 March 2014

One of the best Radisson properties I have stayed in. Centrally located within walking distance to the waterfront. Attentive staff and excellent restaurant. Tour operator on the ground floor can book canal trips. Am a Carlson Gold member and was upgraded to a suite.

Room Tip: Ask for upper floors facing the water for best view.
See more room tips
  • Stayed: February 2014, travelled as a couple
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Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 April 2014

Dear Dennis,

Thank you for taking the time to write about us. I am thrilled to see that you enjoyed your stay at Radisson in Panama City!

I have shared your compliments with the team. Thank you for giving me the opportunity to recognize them for a job well done and to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and we are looking forward to welcome you back again!

All the best,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

Stayed here 3 years ago so though we would go back for a night.Good hotel, fairly quiet, with a great pool/bar outside on the 4th floor.
When we checked in our reserved room wasn't ready at the allotted time & we were told to come back in a half hour. When we returned we were told it would be another half hour! Finally we got our room an hour late, not really a big deal but after traveling all day we were looking forward to using the pool. The staff was friendly enough, but couldn't do anything about the room.
Not sure how we got the VIP breakfast, but it was great.

  • Stayed: February 2014, travelled as a couple
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Thank CD1677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 April 2014

Dear guest,

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

Found check in slow, the front desk is in a bar. Its very strange. The pool is small and a parkade is being built right beside it. The room is dated and the entire floor smelled of apoxy. Its next to a tiny casino, and a mall but that's it there is nothing close to walk too. Stayed there for 3 nights in Feb. I wouldn't go back. Used the in house tour company Decameron Explorer for a day trip the brochure itinary was not the trip we got.

Room Tip: find another hotel
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  • Stayed: February 2014, travelled as a couple
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Thank westcoastroller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanSGonzalezG, Rooms Division Manager at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 19 February 2014

Thank you for taking the time to share your feedback.
We apologize you were not satisfied with the condition of the hotel during your stay.
Your comments are valued, and your suggestions will be used to consider improvements in the future so we can continually improve our services.

Juan Gonzalez
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

We decided to start the year looking for a warm weather and escape the winter and decided to go to San Blas Islands & Bocas del Toro in Panama. We were surprised by the friendly staff they got, at the entrance a very friendly guy helped us with our bags. We have to go very early to catch our flight and at the front desk they offered some box lunches to take because we had the breakfast included, that was very nice and thoughtful of them. Wish we could stay longer, but we would definitely go back to the Radisson Decapolis on our next visit to Panama

  • Stayed: January 2014, travelled on business
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Thank 869alexandrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 April 2014

Dear Alexandra,

Thank you for taking the time to write about us. I am thrilled to see that you enjoyed your stay at Radisson in Panama City!

I have shared your compliments with the team. Thank you for giving me the opportunity to recognize them for a job well done and to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and we are looking forward to welcome you back again!

All the best,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014

After an exhausting flight from Brazil, the Radisson Decapolis allowed us to stay in their hotel.

Pros: business center, real estate, price, location, credits, security.

Cons: front desk needs be a little more friendly

Overall, I think this may be the best bang for your buck hotel. Trump and Hard Rock are way overpriced for a city that has not fully developed yet like a Miami or Sao Paulo. Very impressed by the city's landscape as the modern facilities are truely welcoming.

  • Stayed: January 2014, travelled with friends
    • Value
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Thank RookGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 April 2014

Dear guest,

Thank you for taking the time to write about us. I am thrilled to see that you enjoyed your stay at Radisson in Panama City!

I have shared your comments with the team at the front desk. Thank you for giving me the opportunity to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and we are looking forward to welcome you back again!

All the best,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2014

After spending 4 days at the Beach, we took a tour through the old city and the panama canal. We stayed 2 nights at the Radisson in Panama city and were thoroughly impressed. The front desk was especially helpful with good English. A great surprise with the 4th floor outdoor pool/patio/bar. Very comfy beds and modern decor. The only complaint would be the dinner service at Fusion restaurant. The food was superb but the servers were very slow to the table and not overly friendly. It was surprising as the rest of the staff at the hotel were exceptional with wonderful customer service. All in all, we would return and recommend this hotel for it's convenience (a skywalk to casino and mega mall) and wonderful ambeince.

Room Tip: Ask for a higher floor to see the Panoramic view of the sky scrapers and ocean.
See more room tips
  • Stayed: January 2014, travelled with family
    • Value
    • Location
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1  Thank 4travellin4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssenega, Director de Recepción at Radisson Decapolis Hotel Panama City, responded to this reviewResponded 30 April 2014

Dear guest,

Thank you for taking the time to share how was your stay with us. We are thrilled to see that you enjoyed your time at the hotel.

Anyhow, I have shared your comments with the f&b team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Thank you for giving me the opportunity to recognize them for a job well done and to remark to them the importance of a good attitude in the hospitality industry.

On behalf of our entire staff at Radisson we thank you for your business and hope to see you again when your travels bring you back to the area!

Sincerely,

Santiago Senega
Front Office Manager
coordinador.recepcion@decapolishotel.com
Radission Decapolis Panama
+507-215-5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Decapolis Hotel Panama City

Address: Avenida Balboa-Multicentro, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Panama City
#2 Family Hotel in Panama City
#3 Romantic Hotel in Panama City
#7 Business Hotel in Panama City
#12 Spa Hotel in Panama City
#20 Luxury Hotel in Panama City
Price Range: £73 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Decapolis Hotel Panama City 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Radisson Panama City
Hotel Decapolis Panama
Panama City Radisson
Decapolis Hotel Panama
Radisson Decapolis Hotel Panama City

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