The service at the front desk of this hotel is not very friendly or helpful, and the room they put us into was cramped and dark for how much we paid ($75 a night). It's also not in a very nice part of the city; we felt unsafe walking the streets alone or at dusk. It was like pulling teeth to get the people at the front desk to help us get a taxi when we needed to leave, and they never even succeeded at this task because of a parade going on in front of the hotel; instead the only option we had was to pay a tour bus that was stationed at the hotel $25 to take us where we wanted to go (a hostel that was much nicer AND cheaper), which we were forced to do because of the poor service. When we tried to leave, the bus driver (who was affiliated with the hotel) tried to lie to us and tell us the next place we had booked was crappy and located in an unsafe neighborhood (actually it was a much nicer place and the neighborhood was much better, though a bit out of the way). The hotel restaurant's food is terrible (although I will say the wait staff was at least nice and helpful, much more helpful than the people at the front desk). I suggest looking for a hostel instead. Like I stated before, we found an affordable one nearby (Villa Michelle) that was $25 a night cheaper and provided a much better room and with better service and a much better atmosphere. It also had a great pool and a nice area to cook your own meals, watch TV, and a nice covered outdoor sitting area. The staff at this hostel was much more helpful than the hotel's staff.
- Official Description (provided by the hotel):
- Ideal for mid executives and touristic customers, close to the entrances for the 2 highways, in a hospital and a touristic area, close to the shops and the bank area. 90 Rooms, TV sat, free WIFI, phone, AC, pool, free parking, free buffet breakfast, free airport pick up shuttle service available... Only at the exit of costums you have to go with the people of Viajes Florencia, they have orange shirts and say you have a reservation at the costa inn or please contact hotel with flight information, travel and tours agency in the lobby, restaurant 24hs. Good and well know reputation, referenced in the international guides. Manager 24hs. Free shuttles to Allbrook Mall at 11am, Free shuttles to Tocumen International Airport at special time 5am, 8am, 11am and 2pm ... more less
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- Also Known As:
- Hotel Costa Panama City
- Hotel Costa Inn Panama/Panama City