Let's start by saying I stayed here in 2009 and although it was cheap, you still got decent breakfast, free transport to hotel from airport and to malls, and friendly efficient staff, so what the hotel lacked in shine and polish it more than made up for in value, so it was I chose to rebook again for November 2012.
What a difference 3 years makes. Yes the transport is still available, but only a couple of times aday, and since they pick up from a handful of hotels it can be cramped, yes the breakfast isn't terrible, but most mornings due to a tiny dining room, you can never get a seat, and since breakfast only runs from 7 til 9 once it's gone it's gone, so if you arrive after 8am you better not be too hungry.
Some of the friendly staff remain, but it seems to redress the balance, other ignorant, abnoxious staff have also been hired.
The area the hotel is situated was once a fairly nice area, however whilst staying there I was informed by the local police not to venture out alone in the area after dark.
That leads me on to my primary concern. The hotel lacks any form of security guard, and anyone is welcome into the hotel to visit the restaurant. Room key cards are used to enter stairs and lifts, however most of the time these are open for anyone to wander in.
Which is how I ended up being robbed whilst in the hotel, which the staff seemed very blasé about. The police informed me this was due to the fact it happened often at the hotel but the owners had done nothing to address it. So there ends my essay. This was an average hotel with good value, however it seems the owners have let it slip.
- Official Description (provided by the hotel):
- Ideal for mid executives and touristic customers, close to the entrances for the 2 highways, in a hospital and a touristic area, close to the shops and the bank area. 90 Rooms, TV sat, free WIFI, phone, AC, pool, free parking, free buffet breakfast, free airport pick up shuttle service available... Only at the exit of costums you have to go with the people of Viajes Florencia, they have orange shirts and say you have a reservation at the costa inn or please contact hotel with flight information, travel and tours agency in the lobby, restaurant 24hs. Good and well know reputation, referenced in the international guides. Manager 24hs. Free shuttles to Allbrook Mall at 11am, Free shuttles to Tocumen International Airport at special time 5am, 8am, 11am and 2pm ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, TripOnline SA, Travel Republic (UK), Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hotel Costa Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Costa Panama City
- Hotel Costa Inn Panama/Panama City