We were to meet with several friends in Panama City and Sevilla Suites was the hotel choice to meet at. I had booked by phone 3 nights to stay here. 2 then a 5 day spread away traveling Panama then to come back on Thursday to stay the 3rd night and leaving on Friday. They put a hold on my card for the full amount for the 3 nights. When we arrived first off they said that I didnt have reservations so I gave them the name of the person I had personally spoke to by phone and was told that he would be there in the AM. I gave them my card and they charged it for two nights and I asked what about Thursday night and was told that it was not a problem but we just needed to run the card again on Thursday but they would have me a room.
Got back Thursday night tired and was ready to check in to shower so that we could go out and have a final dinner with our friends. We were told that there was not a room available. They denied ever having spoken to us about holding a room for us.
My wife and I were very upset and while we were standing at the counter discussing what we were to do our friend was checking in with his reservation which they had found and while he was filling out his info again on a card. a Panamanian couple asked for a room. They let them have a room then turned to our friend and told him there were no more rooms. I couldnt believe what I had just seen that had taken place.
Our dear friends all offered us and him to room with them but we could not impose so instead of sitting down to our final dinner in Panama with our friends we were walking the streets of Panama City finding us another place to stay the night away from our friends.
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- Also Known As:
- Sevilla Suites Apart Hotel Panama City
- Sevilla Hotel Apart
- Sevilla Suites Apart-Hotel Panama/Panama City