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“Nice and clean, average service”

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Sevilla Suites Apart-Hotel
Ranked #65 of 113 Hotels in Panama City
Johannesburg, South Africa
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice and clean, average service”
Reviewed 9 February 2010

We stayed at the Sevilla Suites for 07 nights. In general, we had a pleasant experience. The hotel is located in one of the most central and accessible areas in the city, El Cangrejo. Within walking distance you can have easy access to restaurants, supermarkets and stores. The suites are clean, spacious and well equipped, with basic, old fashioned but functional decor elements. Linen and towels are changed everyday which is certainly unnecessary especially these days when most of the hotels are environmentally friendly. However the effort to keep clients happy is appreciated. Breakfast is basic, made of pastries, fresh fruit, cereal, juice and coffee. The hotel has very convenient laundry facilities. We perceived no attempts or just little effort from the hotel staff to interact with the guests at a service level, but according to our travel and living experiences in Panama, this appears to be a cultural element, nothing that cannot be improved by consistent and systematic training. This place has potential to become one of the top hotels in its category in the city.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveThePlanetFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
Reviewed 21 September 2009

I was appalled by the reception at this hotel. Except for the cleaning people and those that helped at the breakfast room, the reception personnel of this hotel is the worst I have ever encountered. Well, I would say no hotel around the Americas, Africa, Asia and Europe has a reception staff like this one!! They look at you as if you were bothering them, there is no greeting at all, and when you greet them, they give you such a look! And to finalize my stay, when I left early in the morning the receptionist that was sleeping, laying down on 2 chairs, gave me the look "you are disturbing my sleep", and left me trying to open a door that was locked with a key, strugling with 2 carry-ons and 1 suitcase. The hotel in itself is clean and good, except for the first room we were given, where the a/c was so loud that you couldn't sleep...

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terezag79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2009

We booked into the Sevilla Suites after reading the positive reviews. The room was spacious and clean, except for the cockroach that greeted me just before going to bed. Although the first impression was positive, the beds were horrid, like sleeping on a sheet covered board. The air conditioner made a lot of noise but didn't do much to cool the room. What was very disappointing was that we were told by two separate employees, the girl at the front desk and a man that showed us the room before we checked in, that there was free internet in the room. After checking in we were told that we had to rent a modem for $9.99 per day, which would have made the cost of the room $135 per night. There is an okay pool on the roof and a good free breakfast with fresh fruit, cereal, yogurt, juice, coffee, toast, etc. We had intended to stay a week, but the next morning we checked out and found far better accommodation at a better price, just around the corner at the Toscana Inn.

Helpful?
Thank FrostbiteCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worldwide
1 review
Reviewed 28 July 2009

I frequently bring groups to this hotel enroute to Bocas del Toro for 2 overnight stays. The service is always great and the rooms are very clean. I love the location - close to great restaurants. I frequently travel alone as well and feel very safe in this area of the city. This hotel only has one drawback - there is no wireless internet. They do have a modem available to set up in your room - but the connection is unreliable. Other than that - it is a great place!

The rooftop dining area with free continental breakfast daily - is a great bonus.

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingStellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LA
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 December 2008

Excellent rate, located in a good part of the city, close to shopping centers and restaurants. Free parking was nice, along with the kitchen, which allowed us to pick up things from the local grocery store and not have to eat out for every meal. Compared to alot of the other over priced hotels in Panama City, this is a great option. Would stay here again without a doubt.

  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ContadorEEUU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
104 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 19 June 2008

I was in Panama for a week to study Spanish at a local school and chose Sevilla Suites for my "home base" based on other reviews. It was terrific. The accomodations are modern, roomy and comfortable, including great air conditioning -- a full kitchen (inculding large fridge, stove, microwave, toaster, coffee maker, brand new dishes/pots etc.), nice bed, living/dining area, desk, etc. It was spotlessly clean. What a joy to be able to grab a cup of coffee in your PJs or make a sandwich for lunch at mid-day -- a home away from home. About three blocks away is a 24-hour/7-day supermarket that has everything you'll ever need. And for meals at night? Directly across the street is a world-class restaurant and one of the finest restaurants in Panama (Rincon Suiza/Rest. 1985).

It's quiet, well-managed, and in a good neighborhood. For one night, it would be a nice place to stay. For several days or longer, it's definitely the place to choose.

  • Liked — Cleanliness, space, location, amenities
  • Disliked — nothing
  • Stayed May 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank cbchrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 December 2007

We recently stayed for 6 nights at this hotel, my husband and I and my 14 year old nephew. Although the furniture and fixings are not the most modern in style, the suite was ultra clean, very roomy for 3 people and in very good repair. The prices at most hotels in the city are generally quite high and this place was a true bargain, within walking distance for evening meals and centrally located. There is also a small kitchen which came in handy when we had some very early tours and a flight. The breakfast on the rooftop dining room was excellent and ran for 4.5 hours which accomodates most peoples schedules and the rooftop pool was a welcome treat for all of us after long hot days touring. Highly recommend this place and will stay again in future.

  • Liked — room cleanliness and spaciousness
  • Disliked — view from window
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank jillyjuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sevilla Suites Apart-Hotel

Property: Sevilla Suites Apart-Hotel
Address: Av Eusebio A. Morales | Apartado 89-7758 Zona 9, Panama City, Panama
Region: Panama > Panama Province > Panama City
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #65 of 113 Hotels in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sevilla Suites Apart-Hotel 3*
Number of rooms: 44
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Also Known As:
Sevilla Suites Apart Hotel Panama City
Sevilla Hotel Apart
Sevilla Suites Apart-Hotel Panama/Panama City

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