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“Expensive”
Review of Hotel Milan

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Hotel Milan
Ranked #54 of 117 Hotels in Panama City
USA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Expensive”
Reviewed 26 February 2012

This Hotel costs far more than U$50.- a night
if you pay cash and stay over a week you might get this price
just a single room is about U$75 per night
Beds are worn out comparing to Hotel beds in Colombia
Occupancy rates are generally low in panama
prices could be much lower

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelbelizeusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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329 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Campbell, CA
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 February 2012

We stayed at the Hotel Milan for 18 days (Jan. 2012). The hotel was spotless...they have an amazing cleaning staff. The air conditioned room was large and comfortable. We had a queen size bed, two bedside tables, a small round table (about 30" across), a small make-up table or desk (about 30" wide and 15" deep), and 2 dining room type chairs. There was an amario with ample space for two travelers' clothing, and a TV stand with 3 drawers underneath the TV...nothing luxurious, but everything you need. Free Wi-Fi was available in the rooms, but we found that the signal strength varied not only by floor, but also by your room location on that floor. It was usually adequate, sometimes quite good. The bathroom was a reasonable size with good water pressure. There was little counter space in the bathroom. The rooms do not have microwaves or refrigerators. A few staff members speak some English. (The owner's daughter went to school in the States.) Most speak only Spanish, but they are all friendly and helpful. They will gladly hail or call a cab for you. (We did not care for a private car driver, not a regular taxi driver, who is sometimes used by the hotel. He charges "tourist prices" for driving you places. We did not feel that he was genuinely friendly.) The Milan has a lot of rules, which are clearly displayed, resulting ia a better class of people who stay there...the "ladies" from the casinos are not welcome to rent a room there. People who are not registered at the hotel are not permitted to go up to the guest rooms. We met many fascinating people from many different countries who were staying at the hotel during our stay. Hotel Milan is on a busy street. We were usually able to hail a cab from the Milan, at more reasonable prices than outside of the Hotel Veneto, just a block or two away. We appreciate the safety of the driveway turnout in front of the hotel. It enabled us to enter and leave taxis without opening car doors on the street. There is a small coffee shop connected with the hotel. We felt that the food was okay, but nothing to write home about. The Hotel Milan's prices are very reasonable. It is the best value for the money that we have found in six trips to this wonderful city. We have stayed at a number of hotels in the El Cangrejo area, but we are repeat customers at the Hotel Milan. That says it all.

Room Tip: Ask for a room away from the construction noise.
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank panCZkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas, United States
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 February 2012

Rooms are large, clean, and reasonably priced. The manager, Ana, is very helpful and accommodating as well as speaks English well. The room attendant was a hard worker; but, otherwise the concept of "service" is vague with the other employees as is apparently true for most of the Panama Hotel and Restaurant businesses. Internet access was good as well as is the hotel's location to the various Casinos. The new addition to the hotel should be a good upgrade for the rooms since our bed was lumpy, air conditioner noisy, TV screen smallish and ill-placed, and the room lacked wall or table lamps.

Room Tip: Deal with Ana; otherwise, you may be invisible to the rest of the desk staff as a non-Spanish speake...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hopewell Junction, New York
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 February 2012

This budget hotel was very clean, and the folks who worked there were very nice. Rooms were large. A few things I wasn't happy about. Only two towels per room. They wouldn't give us an extra towel! Offered to pay for it but no go. No iron available. Only 1 key to each room. If I went out and my wife stayed, I needed to have the Bellman let me in to the room. ice in the hall but no ice bucked. Gave me a plastic bowel to get ice when I asked.
Very well located in Panama City. Easy to get to and leave. Indoor parking at no charge.
A little too "Budget" for my liking.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boquete, Panama
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 February 2012

Hotel Milan is a modestly priced hotel with a convenient location. Taxi transport to the Tocumen airport runs $25 from there and $5.00 to Allbrook. Staff is bilingual. No outside guests are allowed up to the rooms. There is a restaurant with good food at reasonable prices next to the lobby. Meals for $7-8.00. They do serve alcohol. A great Rey supermarket is a 10 minute walk away. Beds are comfortable, and all rooms come with desk, table and chairs, as well as a very comfortable couch..and of course TV...in English. Rooms are airconditioned. There is free internet in the lobby (one)

Room Tip: Rooms on the front of the building are a bit warmer, and there is slight street noise
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABLeever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henderson, Nevada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 February 2012

Staying at the Hotel Milan is an international experience. The staff is friendly and always efficient. If you have business or pleasure in Panama and need a clean comfortable room to sleep with good internet access this is the place to stay. It is easy walking from here to the banking center and lots of restaurants in the El Congrejo area.

A new addition with larger rooms will be opening later this year. But the off-street free parking is a real plus for this affordable hotel.

Room Tip: Internet is available in the lobby if you do not bring your own computer. Adjoining restaurant is NO...
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harlan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 February 2012

I stayed at Hotel Milan twice in one week, at both ends of my journey to Bocas Del Toro. The first time was ok thanks to the lovely Ana, who clearly understands that a warm smile and a helpful attitude makes all the difference in the world. Unfortunately Ana was not there for my second stay.

The Good - it is clean, CHEAP and in a relatively safe area (except for the hookers at the end of the street and the sleazebags who pick them up), close to everything. The salon across the street is family owned and full of characters. They're lovely. Also, there is a computer in the lobby of the hotel, with free internet. I must say the rooms are immaculate. Not a bug in sight. Also, I like that they include a bottle of water

The Not so Good - There are no lamps in the room, no alarm clock, a weird 'no irons' policy that dates back several years. Toiletries are just ok.

The Terrible - Service by all those staff not named Ana. Honestly, I don't know where these people went to school, but for some reason they seem to think it's ok to be unhelpful, unfriendly and unsmiling to guests. It's a HOTEL. Even a smile goes a long way. They act as if they are being made to scrub toilets with toothbrushes. I worked in the tourism industry for many years. You can offer a quality product, experience or accommodation, but if your service is lacking, if your staff are not understanding, not smiling, not helpful and not kind, your customers will go elsewhere..it does not matter if you have the cheapest rate out there. I would rather pay $100 more per night and stay where I feel welcome.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cdn_flipflops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Milan

Property: Hotel Milan
Address: Calle Eusebio A. Morales, 31, Panama City, Panama
Region: Panama > Panama Province > Panama City
Hotel Style:
#2 Best Value Hotel in Panama City
#9 Romantic Hotel in Panama City
Price Range (Based on Average Rates): £
Number of rooms: 53
Reservation Options:
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Also Known As:
Milan Hotel Panama City
Hotel Milan Panama/Panama City
Milan Panama City

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