We were sent here after our reservations at our hotel, Tower House Suites, were in conflict with a group who couldn't leave due to Aero Perlas ceasing business in Panama with no warning. We got there and the front desk clerk was gone and no one could help us. She got back from buying here water and didn't seem to care we were waiting. The room was very basic I don't know where those pics on Tripadvisor came from. They looked way too nice to what we saw. There was no hot water, the window in the bathroom had a big hole in it, the A/C was moldy (I know it's a costal city). The elevator kept braking down. We went back to the front desk to get another room. The clerk didn't know which rooms were empty. Kept opening doors that were occupied. We decided to leave, but they wouldn't refund us. It was probably one of the WORST customer service (front desk) at any hotel I have ever visited.
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- Also Known As:
- Aramo Hotel Panama City
- Hotel Aramo Panama/Panama City