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“I'm Still In Shock”
Review of La Cresta Inn

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La Cresta Inn
Ranked #94 of 114 Hotels in Panama City
Ocala, Florida
Level 6 Contributor
120 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“I'm Still In Shock”
Reviewed 28 June 2013

I don't know what to say about this hotel other than I was in shock. Reading some of the reviews I began to believe I was staying at a different hotel. The hotel website states "The Cresta Inn is a hotel of new building construction, strategically located in an exclusive section of La Cresta on the Via España road to few minutes of the commercial and banking area of the Panama City, it offers a comfortable stay and an unparalleled service to our guests, 71 rooms finely decorated with minimalist style." OK, that must be a new term for decorated with the cast offs from somewhere else. When we arrived we weren't able to get on the internet, but that was resolved. The website states that the rooms include quality towels and robes. Neither. Cheap towels and no robes. While the room looked relatively clean, once shoes were removed our feet were covered with sand, etc. from previous people, along with plastic price tag remains, etc. Our shower required you to get into it all the way and then turn on the water to liking. Talk about a major accident waiting to happen. Someone is going to get burned. The toilet was so close to the shower that I had to sit on the seat sideways - and I am a short person. And, if this is new building construction I cannot fathom old A/C in the wall. The pillows were HORRIBLE. All of them on the bed were like lumps of cottage cheese. I had to have the hotel send up new ones because these were just horrible. No mattress pads. Could not get service at the restaurant so we decided to go to McDonald's a few blocks up. Streets were being worked on, it was raining, and we were scared by the drivers and traffic. The view from our room was of a run down apartment complex across the street with laundry hanging all over the balconies and a hotel next door with a filthy empty pool and broken up deck area. Neighborhood was seedy. The staff in the day was very helpful and friendly. Before we went to bed we asked for a wake up call. Guess what? Never came. Thank goodness my husband woke up. There is only one flight going out and in every day. We could have missed it. The shuttle to the airport was very crowded with more people being boarded than seats would allow. The driver was evidently angry about something and he ran several red lights and when he would come to another hotel pick up he would slam on the brakes and we would all lunge forward. Once we got to the airport he opened up the back of his trailer hauling all of the luggage and it was look for your stuff and get it off. The weirdest thing about the hotel was that you had to put your room key in a slot on the wall or the electricity went off. So, if you left the room to go eat, etc. your air turned off with the TV and everything else. Probably wouldn't matter if it weren't 90 degrees outside. Overnight check in desk people knew absolutely no English. I was able to remedy that with Google translate, and had to keep myself in check when I asked her why we didn't get our wake up call. I truly wanted to take a sterile shower after checking out.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gypsynhobbes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 May 2013 via mobile

I was only here for 2 nights but I was impressed with all the extras floor the room price. Room was large, clean and neat and was comfortable. Breakfast was included in the room price and transport to the airport was also included. The staff was friendly and helpful. The hotel is central and there is easy access to most things you need.

Stayed May 2013, travelled solo
Helpful?
Thank Charlie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 9 April 2013

During our past visits to Panama we had stayed in other higher priced hotels, however, for our short 5 day stay this year the Cresta Inn fit our needs perfectly, the price was reasonable, room median size with queen bed, couch, safety box, cupboard space, Wi-Fi, TV and a very usable bathroom. The room decor was older but kept very clean by the staff. The view from the balcony overlooking the main street was interesting and entertaining at times.

The staff, overall, were polite, friendly and helpful on a daily basis, even the free airport and shopping mall shuttles were on time and courteous. It was a pleasure to try our limited Spanish to communicate with the staff and some even spoke good English.

We ate dinner in the restaurant nightly and the food was good and plentiful for the money.

The shuttle service is provided by Viajes Florencia, at the airport look for guys with orange shirt, clipboard and their name on shirt.

However, we did not use the pool, it needed a cleanup, too green and the breakfasts were inconsistent in quality and quantity.

If you are expecting service and decor as at a Hilton or Decapolis, this is not the place for you.

Room Tip: Ask for an updated room,near the front of the hotel floor 4 and up. A/C works strongly in some rooms...
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Retired_Traveler_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Lajas, Panama
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 April 2013

Well located budget hotel on the Via Espania.Friendly staff some speak English.Airport pickup and drop off at schedule times.Large ok a/c rooms with large bathrooms and shower.Reasonable restaurant. Buffet breakfast included in $60-70 price.Breakfast room quite small and chaotic, needs to improve the management of the breakfast service, otherwise ok.Small pool which is very welcoming after a long hot day.
Supermarket and other restaurants within walking distance of a couple of blocks.
Would stay here again

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tutty52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pickering, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2013

We have been here a week and have enjoyed our stay immensely. The staff were terrific and very helpful. Our room was spacious and very clean. Our king size bed was very comfortable....no bad backs. The complimentary breakfast buffet offered a good variety of foods. Very delicious. If there was something else you wanted to eat, they offered to make it for you. Our tours were organized through the Hotel. Very good and reasonable. The hotel has free shuttle service to and from the airport. There is also free shuttle service to each of the three malls in Panama.....Albrook Mall.......Multi Centro Plaza.......Multi Plaza. If you enjoy walking, you can walk to Multi Centro Plaza in about an hour or to Casco Antiguo in a couple of hours. We did it and enjoyed the walks. The hotel is in a pretty good location. It is not a 5 star hotel, but you get good value and service for your money. We would definitely stay here again. They are currently working on upgrading the Hotel. Have a pleasant stay!!!!!

Room Tip: Rooms on the top floor at the back are very quiet.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ollie_Millie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 January 2013

I've been staying here for 3 days now, We book a 5 days stay,and so far our stay has been really nice and so are the staff. Although there is a language barrier, the staff tried to communicate the little English they knew.
When we arrived on our first night at the airport,we had missed the shuttle, and we waited for 1 hr 13mins for the next. Once we arrived at the hotel,check-in was quick. Again the limited English spoken was a challenge,but in the end we got our room key and we're off for a good nights rest. The room is comfortable,clean and OK in size. This is no Marriot or Hilton so folks come down from cloud 9. If you are on a budget, i would come here again.
Entering the room, it was clean and quiet (couldn't hear a noise). The bathroom is very clean. The shower seems to be bigger than my house.
The bed was one thing that if I could take him home, I would have done. Hard in the right places and comfortable....
Very rich and tasty breakfast, I love scrambled eggs,and I found the best around. Go early for break fast, everything is at its best then.
The free shuttle to the Mall, free shuttle to the Airport, and buffet breakfast is very reasonable within budget. We were happy with the choice and reviews read on hotels.com. Thank you for guiding us make a good decision. We're sure to come again

Room Tip: Rooms on the South Side are quieter
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ackhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona
Level 6 Contributor
270 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 5 January 2013

We were so fortunate when our taxi driver brought us here (after the Mediterranean Dreams B&B did not answer their phone for a week to reconfirm) as the employees and manager were so gracious and helpfull. Taxis from here to anywhere were 3-5$ and easy to find. There are a few small repairs needed here or there, but for the price and location we were very happy to stay there...and did so sev. times. Tino, the manager allowed us to leave a bag there while we went to Colon and to Bocas del Toro, thus saving us from needing to carry so much 'stuff.' Seems we took too much (did you ever do that?) We've found that if we return to stay at the same hotel after side trips this is a frequent assist that hotels are willing to provide. Tino also had other suggestions for sights to see and restaurants.VERY fine breakfast buffet, included, and a convenient bar restaurant off the lobby with a large menu and low prices. Suggest the shrimp spaghetti. Wifi in the rooms variable, but free in the lobby with your laptop/tablet. They have computers for you to use for a small fee. We'll stay with them next trip. Prices vary accd to room size. They have a nice pool.

Room Tip: Specify size and number of beds. Rooms toward the rear are quieter.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aladdin_mp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Cresta Inn

Property: La Cresta Inn
Address: Via Espana, Panama City, Panama
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — La Cresta Inn 3.5*
Number of rooms: 53
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Also Known As:
La Cresta Hotel Panama City
La Cresta Inn Panama/Panama City

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