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“Passing thro”

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Red River Inn Alexandria
Ranked #2 of 5 Alexandria B&B and Inns
Gretna, Louisiana
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Passing thro”
Reviewed 30 May 2014 via mobile

Had to stop for the night picked the cheapest place we could find and took us by surprise. Very clean on the inside flat screen TVs nice comfy beds even had mini fridge and microwave. Stayed with my wife and 1 year old and were very comfortable will stay again

Stayed May 2014
Helpful?
1 Thank Xxaaronxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 reviews from our community

Traveller rating
    8
    4
    1
    1
    5
See reviews for
7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
Reviewed 27 May 2014

I have stayed at this hotel many times and have always had a great stay. I had everything I needed and a clean room with great rates. I would recommend this hotel to anyone needing a nice clean room with a safe environment.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maggie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Point, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2012

i will not recommed noone to stay at this hotel manger donot have good manger skills me and my family travel 300 miles and somehow it was a misunderstanding on both end and the manger talk so ugly to us so if you ever in area PLEASE donot stop you do better staying in your vechile thats how bad that hotel and manger are.

Room Tip: make sure everything works in room
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank twanda s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
red3801, Public Relations Manager at Red River Inn Alexandria, responded to this review, 2 January 2013
my apologizes for the bad experience you had at our hotel, We now have a new Manager and new polices in place that teach our Employees that the guest has to be treated with the uttermost respect. and providing more customer service excellence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette, La. 70506
2 reviews
Reviewed 17 June 2012

I stayed for one night and found everything that I needed. The room was clean and bedding was very good. The location was great, because I was about five minutes drive from where I needed to go. The pool was clean and very good to swim in. The room was very good, will stay again.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank JamesH61712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montgomery, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 October 2011

I loved saying there we do not stay in many hotels but the stay there was great cant wait to go back

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austin texas
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2009

just want to say . stay away they have a no refund policy, which is posted on a side wall which while you are checking in an looking ahead an can't see it , just to say on aug-15 thur 17 we went to get a room .at the red river inn in alexandria la . my mom whom is 72 didn't read the wall an we didn't stay in the room so we lost the 61.49 which was paid for a dirty dusty dog smelling room dirty sheets dirty toilets an bathtub an floor an counter sink lots of stains in an on toilet. non vac floor chairs filthy old an out dated just a place where your family didn't feel good about using the restroom or eating in the room or sleeping in the bed. room was so hot an smelly so we turned around an went to another hotel. we told the lady at the desk. an she said sorry no refund, we never used the room at all. so she could not reach the manager at all. so it looked very unsafe there. so take it form us don't ever go there. she said she gave us the better side . well I really hate to see the other side. god help them. may that 61.49 help them buy some better cleaning products.

Helpful?
7 Thank tobereal33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
red3801, Public Relations Manager at Red River Inn Alexandria, responded to this review, 2 January 2013
Dear Guest
Thank you for taking your time to provide your feedback regarding our hotel. I am disappointed that you had a bad experience at our hotel.
I would like to apologize on behalf of our team for your stay.
You may be interested to learn that we have done a full refurbishment of our guest rooms. included in this is brand new guest room carpet, new beds and bedding.
Once again please accept my apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red River Inn Alexandria

Property: Red River Inn Alexandria
Address: 3801 Halsey St, Alexandria, LA 71301-3756
Region: United States > Louisiana > Alexandria
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 5 B&Bs / Inns in Alexandria
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red River Inn Alexandria 2*
Number of rooms: 60
Official Description (provided by the hotel):
This Magnuson Hotels affiliate is across from the Metrocenter Mall and just minutes from St. Francis Cabrini Hospital, Alexandria Zoo and the Alexandria Museum of Art. Guests will enjoy a refreshing dip in the outdoor seasonal pool and basic rooms that feature cable TV with extra stations, and iron and board. Microwave and mini-fridge may be available upon request. Requests are not guaranteed, and will be granted based on availability at check-in. ... more   less 
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