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“Lovely Maine town” 5 of 5 bubbles
Review of Hilton Garden Inn Auburn Riverwatch

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Hilton Garden Inn Auburn Riverwatch
Ranked #1 of 5 Hotels in Auburn
Certificate of Excellence
A TripAdvisor Member
“Lovely Maine town”
5 of 5 bubbles Reviewed 18 August 2013

The hotel was centrally located in Maine and the town of Auburn is lovely. The hotel staff were very friendly and the room was very comfortable. We ate breakfast at the hotel and it was reasonably priced and delicious. We will be back!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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595 reviews from our community

Traveller rating
    345
    174
    50
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    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Boca Raton, Florida
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 10 August 2013

I returned to Auburn, after a 35 year absence, to attend my 50th (hate to even say it) high school reunion. We decided to stay at this Hotel of the three that had been offered by the Organizing Committee of the Reunion - and we are so pleased that we chose this Hotel - it was perfect in every way!,
Believe me, 35 years ago, no upscale Hotel would have even thought of building a structure on Auburn's waterfront - much less hope to thrive there. However, that is precisely what the Owners of this Hilton did - and they have succeeded in every way.
The location is within yards of the Androscoggin River which divides the twin cities of Lewiston/Auburn. As a young person living in Auburn, the riverfront was always polluted by the neighboring mills, the giant rocks of the waterfall were always full of graffiti and the atmosphere in that area was less than appealing.
Now, however, the exact opposite is true: the river's waters have been cleaned up and now run with clear liquid! All of the graffiti has been removed, the falls are beautiful to view and the area is THE hub of an improved downtown. The city-center has evolved into a modern, clean and attractive location.
In the very center of this emerging metro area sits the Hilton Garden Inn - the perfect place to stay if you are in the twin cities . The lobby of the hotel was just remodeled (finished just a couple of months ago) and serves as both the welcoming center and as a dining room for the Hotel's restaurant. it is super modern in looks yet comfortable and welcoming. By the way, we ate every breakfast here and were delighted with the service, the assortment of available food on the abundant buffet and the very reasonable pricing.
Our suite (#426) was huge and very comfortable! The bed was delicious, the room was well-lit, the Housekeeping Staff was terrific and the price for the room was really right!
There is very little to complain about here. I think that this Hotel is as good as it can get in southern Maine. Give it a try - and enjoy your stay!

Stayed August 2013, travelled with friends
Helpful?
1 Thank jim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 2 August 2013

Stayed here 4 times dropping and picking kids from camp
It is a nice comfortable hotel.
Breakfast which is included is very good.
Hotel has been recently remodeled.

Nice hotel if you're in area
Hotel has indoor pool and gym.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rooskidu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 July 2013

Good quality, very clean & relaxing; staff very professional & helpful, oasis of security in metropolitan area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apex, United States
2 reviews
5 of 5 bubbles Reviewed 22 July 2013

The lobby has recently been redone and was very nice looking. The rooms were clean and staff friendly. Breakfast was delicious and the staff was very tolerant of our 1 yr old who littered the floor with food. We'd stay again.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denver, United States
1 review
4 of 5 bubbles Reviewed 20 July 2013

Front desk staff was excellent and very helpful. Food was the best. View was great. Cleaning staff needs work, carpet was not vacuumed, cups, glasses, were not changed daily, coffee pot was not cleaned. Mold in shower. Furnishing badly worn out. Dirty worn carpet. Thanks to the staff you did a great job. Hilton it is time to upgrade your rooms they are getting worn out !!!!!!

  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review, 22 July 2013
Robert,

I would like to thank for your comments regarding our excellent service and food! Our Front Office staff prides itself on providing world class service and our Chefs and Dining staff work dilegently to put out a great product. Our housekeeping department too strives to ensure a clean, comfortable room. I am sorry on this trip you found it to be below your expectation! I will make sure to review with my housekeeping staff to ensure that this anomaly does not happen again! We are focused on providing the best product and service to our guests and as such we were excited to unveil our newly renovated lobby recently and we will continue that momentum later this year as we renovate our guest rooms!

Thank you again for your patronage as well as your feedback. We hope you will have an opportunity to visit us again on your next visit to the Lewiston/Auburn Maine area.

Hospitably,
Scott McKenney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queens, New York
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 15 July 2013

Overnighted here on business. Entering my room felt like serenity. Everything was immaculate. Bed and pillows were ultra comfy. Hotel was quiet. Got dinner from room service which was delish and I believe priced competively. Took a stroll to see the waterfall which was beautiful. All in all great stay.

Room Tip: Try for a room away from stairs. The door to the stairs is quite loud.
See more room tips
  • Stayed October 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yardielady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review, 16 July 2013
Thank you for your review! We are so glad you were able to relax and enjoy during your stay with us! We hope you will be able to come back and visit us soon!

Hospitably,
Scott McKenney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Auburn Riverwatch

Property: Hilton Garden Inn Auburn Riverwatch
Address: 14 Great Falls Plz, Auburn, ME 04210-5915
Phone Number:
Region: United States > Maine > Auburn
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Auburn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton

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