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“Very convenient, all you need” 4 of 5 bubbles
Review of Hilton Garden Inn Auburn Riverwatch

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Hilton Garden Inn Auburn Riverwatch
Ranked #1 of 5 Hotels in Auburn
Certificate of Excellence
Toulouse, France
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very convenient, all you need”
4 of 5 bubbles Reviewed 22 September 2013

Stayed at the Garden Inn in Auburn for a night on a business trip. The room was very spacious with a spacious bathroom and view over the river and waterfalls which was very nice. The breakfast offered a good choice of everything you need including made to order omelets and eggs. It's walking distance from the city centre streets offering a variety of shops, bars and restaurants. Definitively a good address in Auburn.

Stayed August 2013, travelled on business
Helpful?
Thank Flying_Marcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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605 reviews from our community

Traveller rating
    352
    176
    51
    14
    12
See reviews for
156
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35
204
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
East Brunswick, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 September 2013

I travel a lot and I am always at the mercy of the airlines I fly. I was delayed in Chicago and contacted the hotel and to advised them I was going to be late and to hold my room and they stated it would not be a problem. I arrived late and found that the gave my room away and there were no other rooms available. I was sent to a third rate hotel about three miles from the Hilton in a less than desirable part of time. The entire event was a nightmare.

  • Stayed September 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIAuburnMEGM, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review, 19 September 2013
I sincerely apologize for the inconvenience imposed during your recent visit. I appreciate your flexibility as we experienced an abnormal situation and regret any discomfort or hassle you experienced. I have contacted our front office department in regards to your comments and we are evaluating our policies and procedures to better serve our guests moving forward. I do hope the next time you are in the area you will consider staying at our hotel again so we may better demonstrate our commitment to your comfort and satisfaction.

Thank you,
Scott McKenney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Littleton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 September 2013

We had to wait a few minutes for our room to be ready and were compensated with a free full breakfast. Very nice. Room was clean and well furnished. Wonderful view. We will stay there again. The food was 5 star and the seafood was very fresh. The selection was good. The pool area was inviting and well kept.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Elaine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 September 2013 via mobile

We stay here when we come to visit our daughter at Bates. Quiet, comfortable room with the amenities we like. Friendly staff. Good breakfast (not included). Only reason not 5 stars is the price which is out of line with other hotels in the area.

Stayed August 2013, travelled with family
Helpful?
Thank pmspiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunswick, Maine
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

I could not ask for a better place to have an event or to stay!
I have been hosting a Red hat Swim/Slumber Party here for the last 5 years!
These folks rock!!! Great food for the buffet in our private banquet room. The rooms are
wonderful, clean, and very welcoming!
The staff is excellent! Will keep coming back!!!!!

Room Tip: I have to say I have never heard any complaints about any rooms! I am partial to the rooms overlook...
See more room tips
  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jacquelinedl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 August 2013

We booked this place last minute because we had been camping previously and wanted a break from bugs and mosquitos. This was the perfect place. The beds were so comfortable, the room was very clean. The hotel looked very new. Everyone was extremely friendly. I booked a bed and breakfast deal and it was worth it. For $12 more, my husband and I and my two kids had a great breakfast. The chef cooked the best omelettes, and we had a waffle, french toast, plus greek yogurt with granola, juices (not from concentrate). The salt water pool was great too. It is small for any serious swimming, but for two young children, it was just perfect. We would definitely stay here again.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Madd555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Minnesota
Level Contributor
152 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 25 August 2013

The motel was clean and the bed was comfortable, but the parking is terrible. This was a business trip and my husband and co-worker had some very late nights and trouble finding a place to park after a very long day at work!

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mkm49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Auburn Riverwatch

Property: Hilton Garden Inn Auburn Riverwatch
Address: 14 Great Falls Plz, Auburn, ME 04210-5915
Phone Number:
Region: United States > Maine > Auburn
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Auburn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton

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