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“Sweet” 5 of 5 bubbles
Review of Hilton Garden Inn Auburn Riverwatch

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Hilton Garden Inn Auburn Riverwatch
Ranked #1 of 5 Hotels in Auburn
Certificate of Excellence
A TripAdvisor Member
“Sweet”
5 of 5 bubbles Reviewed 29 January 2005

I have been to most of the hotels/motels in the Lewiston area and this one truly stands out. The lobby is gorgeous and inviting. The rooms are bright, clean, roomy and tastefully done. While the kids loved the good-sized pool and hot tub, my friend and I enjoyed the workout room. There was a wedding going on there when we were there. I looked in: The banquet facilities overlook the waterfalls that divide the two cities. It was beautiful. Parking was close by and free. The staff was great. What's not to like? OK, another treadmill would probably reduce the wait in the workout room. But that's small potatoes. It's a classy hotel, the service was great and it's right downtown. And we got a good rate. We'll be back!

  • Stayed January 2005, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
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606 reviews from our community

Traveller rating
    353
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • Finnish first
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  • German first
  • Italian first
  • Portuguese first
  • Any
English first
A TripAdvisor Member
1 of 5 bubbles Reviewed 25 January 2004

One of the most disorganized hotels EVER. We arrived in the midddle of the night to a locked front door (in December) which someone answered after a good 20 minutes in the cold. Over a 6 day stay, the rooms were not cleaned two of those days - but the price remained the same. The checkin/out dates for the two rooms were completely incorrect even though the "reservations" had been made and credit card CONFIRMED through the hotel itself and not a booking agent. One night we were actually charged for three rooms. In addition, the "manager," CJ (I believe was his name) was ever elusive despite REPEATED requests for his attention. To top it all off, we were informed by the ultra-curteous staff that the hotel was "practically empty!"

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2 of 5 bubbles Reviewed 2 January 2004

This place, while new and shiny, is obviously a product of "cookie cutter corporate packaging". I thought the staff was very nice, but due to flimsy construction, rooms were noisy and shoddily furnished. Not the best place to stay in Auburn, by far.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Auburn Riverwatch

Property: Hilton Garden Inn Auburn Riverwatch
Address: 14 Great Falls Plz, Auburn, ME 04210-5915
Phone Number:
Region: United States > Maine > Auburn
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Auburn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton

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