My husband and I visited our son in Raymond, Maine on July 28th and decided to stay overnight in Auburn at the Fireside Inn and Suites. From the onset to the completion of our stay we were treated with exceptional courtesy, friendliness and professionalism. We stayed in the deluxe suite which was a free upgrade and I must say it was wonderful. The fireplace was great and the room was clean and odor free. We did not use the outdoor pool but it was well sized and very clean. The breakfast was normal standard continental fare which was well replenished and free so I had no problem.
I must acknowledge the manager Amanda who was very helpful. Since this was our first trip to Maine she took the initiative to include maps to Raymond from the hotel location. Best of all she was very open, receptive and addressed any concerns that we had concerning our stay. I was very impressed with her communication skills and her level of professionalism.
Katie was also very helpful and always had a smile on her face. Everyone we came in contact with was extremely friendly and courteous. I would highly recommend this location and if you have a problem see Amanda.