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“Comfortable and clean”

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Quality Inn & Suites Maine Evergreen Hotel
Ranked #3 of 9 Hotels in Augusta
Certificate of Excellence
GreenLeadersBronze level
Gloucester, Massachusetts
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Comfortable and clean”
Reviewed 24 June 2014

Very friendly staff. Nice lobby and breakfast area. Easy access to the highway and beyond. Comfortable room... clean and cozy, but there were a few little things that were off... the drapes didn't close completely letting light in, and they were so long that when you put the AC on which is right below the window, it just ballooned the drapes out and the cool air went up between them and the window and not into the room. The heat lamp in the bathroom was broken and there was no ventilating fan. I also didn't like that there was an extra fee to have a refrigerator in the room. All in all it's a nice hotel and I'd probably stay there again, but I really would suggest a microwave and refrigerator should be a standard amenity with no extra cost.

Room Tip: This hotel abuts Route 95 but there are trees that seem to be a very good sound buffer. I'd stil...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArtHounds01930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alec R, Owner at Quality Inn & Suites Maine Evergreen Hotel, responded to this review, 25 June 2014
Thanks for your review! We're glad you enjoyed your stay with us and plan to stay with us again! Thank you for your comments regarding the curtains in your room - we are aware of this issue in some rooms and have a solution to the problem. If you have the opportunity to contact us with the specific room you were in we will ensure that it has been corrected. Our Standard Rooms do have powered venting in the bathrooms but the fans are on our roof so the guest is unaware of their activity.

Thank you for your thoughts as well on the subject of complimentary fridges and microwaves in our rooms. We are looking at introducing them as an included option in all rooms on our Executive Level (we already have them in all of our Executive King Rooms and our Suites). You may wish to investigate the value of our Executive Level and Suite offerings on your next visit. There are several distinctions between our Executive and Standard accommodations that set them apart, and only at a very reasonable nightly rate difference. Thanks again for choosing the Quality Inn & Suites Maine Evergreen Hotel!
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638 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
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English first
Saugerties, New York
Level 4 Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 June 2014

There were several places to choose to stay. We chose the Quality Inn and we were so very pleased. The location is very good. The place was very clean and the price was very good. The folks working there were very helpful and friendly.
The breakfast gets a star. The selection was very good. The hot food was hot and fresh. Much to choose from. The lady running it did a great job and was so helpful to folks as they came in.
We would definitely stay there again and we highly recommend it as well. We found it on the internet when we typed in Augusta, ME
Rose n John G

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoseGates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Sauveur des Monts, Canada
Level 5 Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 June 2014

Just OK. Clean but there is not a lot of light in the 2nd floor rooms. Furniture is rather old fashioned but adequate. Breakfast is average but staff very nice. Pool area looked very attractive. But there does seemed to be a dearth of reasonably priced good value accommodation in Augusta.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jtmh89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alec R, Owner at Quality Inn & Suites Maine Evergreen Hotel, responded to this review, 24 June 2014
Thank you for your review of your stay in a 2nd floor Standard Room. We're glad you noticed our beautiful pool and outstanding guest service. Our people really do care about our guests and that their stay matches their assessment of a great value. Given your "just ok" experience in the Standard Room, perhaps next time you visit you may want to consider an upgraded room on our Executive Level Third Floor! The price difference is just a bump and the added value is tremendous. We're sure you'll love the very well lit interior corridor and spacious accommodations on the Executive Level. Think about it for your next time in Maine's capital! Thank you for choosing to stay with us.
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Augusta, Maine
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2014

Other than the attitude of the woman at the front desk (was later told she was the manager), had a pleasant stay and would recommend.

Room was on the smaller side, but clean.

Breakfast was appetizing, and well tended by a very friendly and helpful woman.

Location was convenient.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guest06122014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alec R, Owner at Quality Inn & Suites Maine Evergreen Hotel, responded to this review, 18 June 2014
Thank you for your review. We're glad you enjoyed your stay and will recommend us to others! We are also sincerely sorry you perceived a less than hospitable attitude from one of our team members, however. We pride ourselves on and have become well known for our genuine, warm guest service (as so many other reviews attest), but that's not to say we're always perfect. We apologize that you might have caught one of us at an off moment. We look forward to seeing you again during your next stay with us!
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La Crosse, Wisconsin
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014

We enjoyed our stay here very much! The beds were super comfy and the room was very clean. We chose the 2nd floor (by the way Thank you for even giving us a choice!) and couldn't have been happier with our room location. The breakfast was great every morning. The thing that I want to rave about the most though, is the staff. Holy cow are they super! Everyone was friendly, and so knowledgeable. Willing to help at a moments notice. They really enjoy their job and it totally shows!:) I was able to fulfill a bucketlist item by climbing a lighthouse, thanks to Sinead's recommendation! Our whole time there was, how should I put it, "wicked" awesome!

Room Tip: Ask for the 2nd floor, there is a buffer between that floor and the third floor, makes for quiet nig...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
44 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 June 2014

FYI to access the rooms, you need to walk outside of the building, there's no inside hallway.

This motel is very clean and comfortable which is the most important feature for me. The bathroom is about as small as it gets but it was very clean and the shower had great pressure.

The room was on the small size but perfectly adequate. The breakfast was average. They did offer scrambled eggs and sausages though.

The location was great, right across the street from a Texas Roadhouse (with a 10% off coupon from the hotel) and there's a small plaza with a couple of big box stores and a Hannafords right beside if you need to grab a snack.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank traceyincanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alec R, Owner at Quality Inn & Suites Maine Evergreen Hotel, responded to this review, 18 June 2014
Thank you for staying with us and for your review! We're glad you found your Standard Room to be a great value. We do offer interior corridor accommodations on our Executive Level Third Floor, however, which features very spacious Executive Rooms and Suites. You might like to try an upgrade on your next visit! Once more, we thank you - we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greens Harbour, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

Excellent, fast & friendly service! We arrived here after a long day on the road travelling & we were looked after & in a room very quickly. Excellent breakfast the next morning ...& a very good price to the night.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geneva P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Maine Evergreen Hotel

Property: Quality Inn & Suites Maine Evergreen Hotel
Address: 65 Whitten Rd, Augusta, ME 04330-6018
Phone Number:
Region: United States > Maine > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Augusta
#2 Romantic Hotel in Augusta
#2 Green Hotel in Augusta
#4 Business Hotel in Augusta
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Maine Evergreen Hotel 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Situated in the heart of Maine's beautiful Kennebec River Valley, the Platinum Award winning Quality Inn & Suites™ Maine Evergreen Hotel is conveniently located off Interstate 95, at the gateway to Maine's capital city. This Augusta, ME hotel is close to several points of interest, including the Augusta Civic Center, the Augusta State Airport and the University of Maine at Augusta. Be sure to visit the nearby Maine State Museum, Pine Tree State Arboretum and Old Fort Western, a 1754 National Historic Landmark fort, store and house located on the Kennebec River. The hotel is the perfect home base for touring Freeport, Maine's mid-coast and Bar Harbor. The surrounding area offers all kinds of outdoor recreational opportunities, including biking, boating, fishing, downhill and cross-country skiing, golfing and horseback riding. Those who prefer to stay inside, the nearby bowling alley, ice skating rink, movie theatres and shopping centers are sure to please. Hotel guests can enjoy fantastic food, great drinks and a fun, friendly atmosphere just across the street from one of today's most popular national restaurants, the Texas Roadhouse. At this Augusta, ME hotel, guests will enjoy a wonderful free Full Hot Breakfast. Additional hotel features and amenities include:- Free wireless high-speed Internet access in all rooms and public areas- Seasonal outdoor heated pool- 24-hour Evergreen Fitness center- Free 24-hour Douwe Egbert's coffee- Afternoon tea service. Meeting facilities are available to fulfill conference needs. The business traveler will also appreciate having access to copy and fax machines. This eco-friendly hotel features health-conscious evergreen rooms and luxurious whirlpool suites. All elegantly appointed guest rooms are equipped with coffee makers, spacious work areas, hair dryers, irons and ironing boards. Upgraded amenities like microwaves and refrigerators come in some rooms. This is a smoke-free hotel. Public laundry facilities and a gift shop are located on the property for added convenience. Try the Quality Inn & Suites Maine Evergreen Hotel once and we're certain you'll want to stay with us every time you visit. Our professional, courteous staff will do all they can to help make your stay memorable. Come let us be your host on your next trip to the Augusta area. ... more   less 
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Also Known As:
Quality Inn And Suites Maine Evergreen Hotel
Quality Inn Augusta
Augusta Quality Inn
Quality Inn & Suites Maine Evergreen Hotel Augusta

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