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“Franchise? sure but reliably good”
Review of Wendy's

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Wendy's
Ranked #59 of 97 Restaurants in Augusta
Restaurant details
Reviewed 2 August 2013

I live in this city and choose to frequent Wendy's drive-thru and inside dining because it is always clean, economical, and fresh. Getting the free "senior beverage" is a nice reward.

Thank Martha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (9)
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7 - 9 of 9 reviews

Reviewed 25 June 2013

Yes Hamburgers that are never frozen and baked potato's rather than fries. Great homemade lemon aid . They treat the help very well and have the most helpful employee I have ever met in my life.
He is a mental challenged young man who cleans the tables and helps parents with the trays. If you forget a napkin or a straw he usually has one ready for you. The work ethic of this young man puts us all to shame starting with me,

Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2013

This Wendy's, handy to the State House, Augusta's more traditional shopping district, etc., used to be one of our favorite places for a quick fast-food meal. More recently, it's become a place we go only if we are really in a rush and don't have time to go somewhere else. During our most recent visit, the staff seemed more interested in visiting with one another, addressing things like how many baked potatoes they had left in the warmer, and who was next to go on break, than they were in waiting on customers. Orders which used to come out perfectly on a regular basis now need to be checked before biting into them to make sure you really got what you ordered. And the overall attitude of the staff seems to be that they're doing us a favor by waiting on us rather then our doing them a favor by patronizing their business. Orders often sit on the delivery counter half-prepared because a key item, most often French Fries, aren't ready yet. And there seems to be little effort to avoid soda spilling onto the outside of the cups, leaving customers who try to steady them while carrying them to the table with sticky hands.
Nothing about our recent experiences at this property makes us look forward to returning anytime soon.

    • Value
    • Atmosphere
    • Service
    • Food
Thank MainerOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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