Me and my husband stayed at this hotel in the SPA suite because we wanted to get the in room massages as a couple. ( you only can request those if you have a suite apparently)
The room was nice, very clean and tastefully decorated although perhaps starting to get a little dated. The fireplace in the room was awesome we really enjoyed it. We overall liked the layout of the room and the amenities. We used the spa and the hot tub which was amazing. The big surprise here is that the pool and the hot tub is saltwater which is much better than the usual stinky pools with bleach. That was a big hit and the pool area is very relaxing and the decor is very nice as well.
We stayed for two days and had both breakfast and dinner at the 'Cloud 9 restaurant'. It was to say the least disappointing. The staff is attentive but the food was bland, uninspiring and we were left with a feeling of 'we could have cooked something much better ourselves at home.'' The claim this being a 'fine dining' is nothing more than that...a claim. We are frequently dining out and we travel a lot both in the U.S. and overseas and believe that nothing in our dishes that we ordered warranted any skills to make. Was the chef sick? Who cooked our meals?....The dishwasher?
We had two appetizers, raw oysters(only two) and the crab dip with their version of the pita bread. The crab dip was very good with large chunks of crab however the pita was so incredibly salty it scratched our throats while swallowing.
I had a fish dish with stuffed sole. It was tasting like it had been previously frozen and then just thrown into a microwave to warm up.The stuffing inside the sole was shrimp and scallop but they were still raw inside and rather cold. On top of the sole was some sort of cream sauce with tiny bits of lobster. The sauce was tasting only of cream. The green beans were only steamed and so was the brown rice that came with the dish. The whole dish was flavorless.
My husband ordered the filet mignon and swordfish dish. Everything on the dish was grilled except for the asparagus that was steamed and the mash potatoes that he said tasted like they came out of a box instead of real mash potatoes. We were very unsatisfied but did not want to aggravate the server that was doing a great job. After all it was not her that had cooked the dishes. We know that this for sure is not fine dining or fine cuisine.
We ordered dessert from their beautiful dessert case. Again the desserts tasted like they were mass produced and not produced with love in house. If they are produced in house we suspect they use industrial cake mix instead of producing them from scratch with real ingredients. Again, what a disappointment especially seeing that our below average dinner costed us 110.00$ excluding tip. We don't mind spending money if the food is great but here it was not.
If they want to claim fine dining status they better step up the game at a serious level here at the restaurant Cloud nine. Thumbs down. :(
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- Also Known As:
- Senator Inn And Spa
- Senator Hotel Augusta
- Best Western Senator Hotel
- Best Western Augusta
- Augusta Best Western
- Senator Inn & Spa Augusta, Maine