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Senator Inn & Spa
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Reviews (824)
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426 - 431 of 824 reviews
Reviewed 20 August 2014

We were driving though Augusta and staying one night, and this seemed to be the place to stay. It was acceptable, but a tired property. The front desk staff was not very warm or enthusiastic, but certainly polite. The room was acceptable in a Hampton Inn/Holiday Inn sort of way. All in all, nothing to complain about but also nothing to be enthused about. Next time in the area we may look for a B&B.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank JoeJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan R, Manager at Senator Inn & Spa, responded to this reviewResponded 21 August 2014

Thank you for taking the time out of your trip to review our hotel. We are glad that the staff was polite, but hoped that they would have met your standards of warm and enthusiastic as well. We strive to provide each guest with top notch customer service.

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Reviewed 19 August 2014

we had stayed at numerous hotels during our trip across New York, Maine, New Brunswick and Nova Scotia. We were very pleased with our stay in Augusta at the Senator Inn & Spay. Our room had been upgraded at no extra cost to us. It was clean, comfortable and quite. The staff were excellent and the breakfast was the best we have had on all our trips as there was a good variety to choose from. Good wifi.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank G G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan R, Manager at Senator Inn & Spa, responded to this reviewResponded 21 August 2014

Thank you for taking the time to share your wonderful experience of the Senator Inn & Spa. We take great pride in our customer service that we provide our guests. We are thrilled you enjoyed our complimentary buffet breakfast.

We look forward to seeing you in the future!

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Reviewed 10 August 2014

I have stayed at this hotel for the last couple years. After this stay, I feel I am done!
The rooms are dated, have odor, and have terrible lighting. Each & every year they raise the prices-ridiculous!

Room Tip: All rooms are the same... Dirty, old, poor lighting, smell For these prices they should UPDATE!!!!!!
  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan R, Manager at Senator Inn & Spa, responded to this reviewResponded 13 August 2014

Thank you for taking the time to share your experience of the Senator Inn & Spa. Your comments are invaluable to us in our efforts to improve our standards of service. On behalf of the Senator Team, I would like to extend my sincerest apology for the disappointment that you've encountered with your stay. We always place our guest comfort and satisfaction as our utmost priority.

As the Front Desk Manager, I would be happy to have the opportunity to speak with you about your stay and to provide you with a satisfying resolution. My contact information can be found on the Senator Inn website.

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Reviewed 28 July 2014

We stayed at the Senator Inn on the first night of our vacation. We enjoyed it so much that we changed our plans so that we could stay there again on the last night of our trip. The staff at check in and check out were very good and helpful. The room on our first night was a bit small and dated but it was what I expected when I booked the room. We took an upgrade for the 2nd night we stayed and it was well worth it. The exercise room is very good, as is the indoor pool. The availability of the spa was nice to have but we did not take advantage of it. On our second stay we took advantage of the outdoor pool which was 8 feet deep at the deep end so our son enjoyed jumping in without danger of hitting the bottom.

The breakfast was very good, with lots of choices. Overall the hotel is a little bit dated and needs a few updates but everything else is so nice you forget the age of the building. We woould go there again.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan R, Manager at Senator Inn & Spa, responded to this reviewResponded 29 July 2014

Thank you for sharing your remarkable experience of the Senator Inn & Spa. We are thrilled you changed your travel plans so that you could stay with us again! We are currently updating many of our rooms to keep them more up to date.

Thank you again for choosing us as your go to place in Augusta, Maine.

We look forward to seeing you again in the future!

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Reviewed 22 July 2014

We were quite pleased with our one night stay here. The room was clean and comfortable, as was the updated bathroom. The shower was perfect. Breakfast was better than average. We did not have time to try out the pool or spa, but we will likely return the next time we are in Augusta. Best hotel wifi ever. A good value for the money.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank HowardW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan R, Manager at Senator Inn & Spa, responded to this reviewResponded 23 July 2014

Thank you, Howard W for your wonderful review of the Senator Inn & Spa. We are glad you enjoyed our Breakfast buffet and the high speed Wi-Fi. We have recently renovated many of our bathrooms and are pleased you enjoyed them.

We look forward to your stay the next time you are in Augusta!

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