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“Comfy and quiet”

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Comfort Inn Civic Center
Ranked #6 of 9 Hotels in Augusta
Certificate of Excellence
GreenLeadersBronze level
Perth-Andover, Canada
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Comfy and quiet”
Reviewed 22 July 2012

We were looking for an inexpensive one-night getaway and selected the Comfort Inn. We had made reservations, thank goodness, as there were a few people who arrived as we were checking in who had to be turned away since they were full. The staff was very pleasant and upbeat and quickly and happily accommodated our request for more pillows and extra towels. The bed was very comfortable and the mini fridge is a nice addition. The hotel was very quiet and the pool and hot tub were very nice.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank duchess2686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, Front Office Manager at Comfort Inn Civic Center, responded to this review, 26 July 2012
Thank you so much for your nice comments about our hotel and staff. I am glad that that you enjoyed your stay, and that we were able to accomodate all of your needs. We hope to welcome you back soon.
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301 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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English first
Rothesay, Canada
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 July 2012

Very Clean and Very Helpful and Pet friendly which we love..

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VeryHappyCustomer3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, Front Office Manager at Comfort Inn Civic Center, responded to this review, 26 July 2012
Thank you for your kind review. I am glad you enjoyed our pet friendly accomodations. I hope you will consider staying with us again on your next trip to Augusta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marlborough
1 review
Reviewed 19 July 2012

The hotel was clean, staff was so nice and the continental breakfast was great. Nice arrangement of food to choose from. The location was great right off the highway. I would definitely stay there again.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, Front Office Manager at Comfort Inn Civic Center, responded to this review, 26 July 2012
Thank you so much for taking the time to write a review regarding your recent stay with us at the Comfort Inn. I am very happy you enjoyed your stay, and look foward to welcoming you back on your next visit to Augusta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grantham, United Kingdom
Level 6 Contributor
265 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 17 July 2012

This is my third attempt at this review. Number one got lost in cyberspace and number two was rejected by Tripadvisor for being too short. It was short because there isn't much to say about this place, other than it is excellent value, with good clean rooms and excellent staff. That's it really. I don't know about you, but I find that long reviews on this site tend to be just long lists of, often petty, complaints. So what can I say to pad this out?
Well the young lady on the desk was very good, helpful and polite, the room was perfectly clean, the elevator worked and all the buttons in it were in the right order. They have colour TV.
The location is good, handy for the nearby road and you can park your car there. I'm just rambling now, I wouldn't bother reading anymore. The room had both a window and a door, which had a lock. There was also a bed. Look, the point is, this is a basic hotel with basic ammenities, it scores above average because it has excellent staff who do their jobs well. Can I stop now?

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, Front Office Manager at Comfort Inn Civic Center, responded to this review, 26 July 2012
Thank you for your unique review, and your kind words about our hotel and staff. We appreciate your feedback and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland, United Kingdom
Level 4 Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 July 2012 via mobile

We wanted a cheapish overnight stop, but none of the shabby, dated and grubby motels I have seen reviews about. I don't think you can do much better in this price bracket. Right from the check in we were treated in a courteous and friendly manner by the staff, who went out of their way to make sure that we had everything we needed. We we're travelling with our dog, and this hotel is pet friendly and I don't mean pet tollerant like some I have stayed in. We were given dog treats for her and we not resigned to using the side doors only - the you can use the reception area with the other paying guests! Room was clean an comfortable. Complimentary breakfast was ok, bearing in mind it was complimentary. Would I stay again?absolutely! and I definitely would recommend it to a friend. Thanks!

Stayed July 2012, travelled as a couple
Helpful?
2 Thank RealBritbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, Front Office Manager at Comfort Inn Civic Center, responded to this review, 24 July 2012
Thank you for such a great review! I am so glad that you and your dog enjoyed your stay with us. We look forward to welcoming you back the next time your travels bring you to Augusta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nj
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 July 2012

Wonderful hospitality...we were graciously given a special rate because we were in Augusta for a funeral. Our room was wonderful: comfy bed, fridge, nice bathroom. And, the "Manager's Reception" was a nice surprise with chicken tenders, veggies, soft drinks, etc. Through the years many family members have stayed at this Comfort Inn, and it is always highly recommended. We will stay here again!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NjMommaduke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, Front Office Manager at Comfort Inn Civic Center, responded to this review, 24 July 2012
Thank you for taking the time to write such a nice review. I am glad you were able to take advantage of our Manager's Reception on this trip. We appreciate your family's loyalty to our hotel, and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vermont
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 July 2012

First & foremost for us is that it is "pet friendly", and the fee is only $10 per stay. Very reasonable !! When we arrived there was a gift bag for us and a gift bag, with bones, for the dogs. Later, I asked at the front desk if they had dog snacks I could buy & they didn't, but said "I can give you more", which they did.
The room was clean, and the king size bed comfortable. The bathroom was very clean, but kind of cramped, but nothing we couldn't deal with.
Coffee, tea & hot chocolate is always available in the lobby. There was a nice assortment of tea.
They have a continental breakfast, which was okay.
The front desk staff was very friendly, and helpful.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Schnauzer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Comfort Inn Civic Center, responded to this review, 12 July 2012
Thank you for such a kind review. I am so glad that you and your dogs enjoyed your stay at the Comfort Inn. I appreciate you mentioning our front desk staff, as they try to go out of their way to assist each and every guest that stays with us, even the four legged ones. We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Civic Center

Property: Comfort Inn Civic Center
Address: 281 Civic Center Dr, Augusta, ME 04330-8033
Phone Number:
Region: United States > Maine > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Augusta
#4 Green Hotel in Augusta
#5 Business Hotel in Augusta
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Civic Center 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Comfort Inn(R) Civic Center is conveniently located adjacent to Interstate 95, less than a mile from the Augusta Civic Center & the Marketplace in Augusta. Summertime in Maine is the perfect time to enjoy the outdoors! Whether it's hiking, biking, rafting or just enjoying the outdoors you are sure to find it all in our area! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the summer months. In the mood for some golf? Premier golf courses are just a short drive away including Belgrade Lakes Golf Club and the Augusta Country Club. In town to visit one of the local summer camps? Camp Laurel, Camp Androscoggin, Camp Cobbossee and more are all located closeby!Located just minutes from the University of Maine Augusta, Maine State Museum, the Children's Discovery Museum, the State Capitol and the Maine State House; this hotel is a convenient choice for all travelers. The University of Maine at Augusta has beautiful walking trails that make being active easy! Capitol Park is also located a few miles down the road as well as the Viles Arboretum which boasts nature trails and educational programs for children! Enjoy our FREE Hot Breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and a choice of hot waffle flavors! Visit our ONSITE restaurant, The Ninety Nine Restaurant & Pub offering a wide variety of menu items for lunch and dinner!Our spacious guest rooms feature microwaves & fridges, LCD Flat Screen TV's, free local calls, free USA Today newspaper & free parking. Our indoor pool, hot tub & exercise room are the perfect way to start or end your day.Come visit our pet-friendly hotel today, enjoy our cozy rooms and let our friendly staff treat you in top-notch style when visiting the Augusta area. ... more   less 
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Also Known As:
Comfort Inn Civic Hotel Augusta
Comfort Inn Augusta
Augusta Comfort Inn
Comfort Inn Civic Center Augusta, Maine

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