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“Friendly Helpful Staff - Wonderful Accommodations” 5 of 5 bubbles
Review of Comfort Inn Civic Center

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Comfort Inn Civic Center
Ranked #6 of 9 Hotels in Augusta
Certificate of Excellence
GreenLeadersBronze level
New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Friendly Helpful Staff - Wonderful Accommodations”
5 of 5 bubbles Reviewed 29 December 2009

My husband, two children and I stayed at the Comfort Inn while visiting family here in Maine. The entire experience was wonderful. Staff were freindly, helpful and courteous. The rooms were very clean and comfortable. The kids loved the pool and my husband and I found the hot tub to be amazing. The continental breakfast was great - a much better selection then we have found at most hotels. The kids got a kick out of being able to making their own waffles. Thank you for a wonderful stay.

  • Stayed December 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JodiSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
maine
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 February 2009

We wanted a place that had an indoor pool and this was the nearest location. We were early, but they let us go to the pool area until our room was available. We're glad we did. We were in the pool area for only 20 minutes before we left due to the following:

1.The roof was leaking directly into the hot tub and surrounding area.

2. It was also leaking in several other spots, with mold and rust showing this not to be a new occurance.

3. The pool water was cold in comparison to other hotels with indoor pools.

4. The women's bathroom had a broken, leaky window. It was labeled with a piece of tape - Do not open- broken. It was open anyway.

We only got as far as the pool. That was enough for us. Disgusting.

  • Liked — Right off of the highway
  • Disliked — Leaks.
  • Stayed February 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank riverman2828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HICivicCenter, Sales at Comfort Inn Civic Center, responded to this review, 10 August 2009
Thank you for reviewing our hotel.

I am sorry about the experience you had while visiting our hotel earlier this year. You'll be happy to know that the Comfort Inn-Civic Center Drive has undergone a complete renovation!

We have improved our pool area with a brand new hot-tub! We've also completely renovated the outside and inside of the hotel. Everything on the inside of the hotel is new--including the lobby, wall-paper, carpeting, etc. In the rooms we've got new furniture, wall coverings, bedding, microwaves and refridgerators, and brand new bathrooms. On the exterior, we have a newly designed car port and great landscaping.

I hope that you'll give our hotel another chance when you come to the area. Please contact me directly if you are in need of anything.

Wayne C.
Sales-Comfort Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Civic Center

Property: Comfort Inn Civic Center
Address: 281 Civic Center Dr., Augusta, ME 04330
Phone Number:
Region: United States > Maine > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Augusta
#4 Green Hotel in Augusta
#5 Business Hotel in Augusta
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Civic Center 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Comfort Inn(R) Civic Center is conveniently located adjacent to Interstate 95, less than a mile from the Augusta Civic Center & the Marketplace in Augusta. Summertime in Maine is the perfect time to enjoy the outdoors! Whether it's hiking, biking, rafting or just enjoying the outdoors you are sure to find it all in our area! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the summer months. In the mood for some golf? Premier golf courses are just a short drive away including Belgrade Lakes Golf Club and the Augusta Country Club. In town to visit one of the local summer camps? Camp Laurel, Camp Androscoggin, Camp Cobbossee and more are all located closeby!Located just minutes from the University of Maine Augusta, Maine State Museum, the Children's Discovery Museum, the State Capitol and the Maine State House; this hotel is a convenient choice for all travelers. The University of Maine at Augusta has beautiful walking trails that make being active easy! Capitol Park is also located a few miles down the road as well as the Viles Arboretum which boasts nature trails and educational programs for children! Enjoy our FREE Hot Breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and a choice of hot waffle flavors! Visit our ONSITE restaurant, The Ninety Nine Restaurant & Pub offering a wide variety of menu items for lunch and dinner!Our spacious guest rooms feature microwaves & fridges, LCD Flat Screen TV's, free local calls, free USA Today newspaper & free parking. Our indoor pool, hot tub & exercise room are the perfect way to start or end your day.Come visit our pet-friendly hotel today, enjoy our cozy rooms and let our friendly staff treat you in top-notch style when visiting the Augusta area. ... more   less 
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Also Known As:
Comfort Inn Civic Hotel Augusta
Comfort Inn Augusta
Augusta Comfort Inn
Comfort Inn Civic Center Augusta, Maine

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