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Doubletree by Hilton Hotel Annapolis
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Reviews (1,175)
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Reviewed 8 October 2013

As a last minute long weekend destination, we discovered not only was it the Power boat show, but also the Navy vs Air Force football game. Wow was the city crowded.
The only hotel available was the Double Tree. And Goodness were we thankful. What Excellent service. The staff could not be more accommodating. The Front desk staff are WONDERFUL friendly. OK, so it is 20 minutes shuttle from downtown (with all the traffic), but how could you complain with a FREE shuttle roundtrip on call??
The rooms are clean and comfortable. Very nice linens that you would expect from a Hilton. Great Bar and even an outdoor dining area equipped with Heat lamps, great for al Fresco night dining. Even a great French restaurant just down the street. You cannot go wrong with this hotel...

  • Stayed: October 2013, travelled as a couple
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Thank Gracedelg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

This hotel is conveniently located in Annapolis, MD. Though not in the historic area this hotel is only about 2.5 miles from the old downtown area and the USNA campus. It is located across the street from the Town Center which has many shops and restaurants. The hotel provides free parking and a complimentary shuttle service to the waterfront area of Annapolis. It is also close to Hwy 50 and easy to find.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Marilee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

Hotel staff was helpful and accommodating. The lobby beautiful and the conference rooms on the main floor very comfortable but the room was dated and carpet worn. The wall paper around the windows and vents looked dirty and in need of replacement The signage to the hotel needs some improvement.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this reviewResponded 18 October 2013

Dear Valued Guest:
Thank you for taking the time to write a review for the DoubleTree Hotel Annapolis. We appreciate your feedback and the information you shared. We are delighted that you enjoyed the interaction with the staff members and your comments will be passed along to the team members.

We are sorry that the room conditions were below your expectation. The information will be forwarded to the ownership group and used when they plan for a property improvement.

Your business is important to us and we look forward to seeing you in the future.
Warm regards,
Tracy Richards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

Nice hotel, great room, easy check in. Very nice gym. Food from room service was fast and hot. The towels and linens were top quality, as were the soaps, shampoos, etc. Re-stocking the coffee in the room was a little inconsistent

  • Stayed: October 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Geoffrey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

This hotel is nowhere near downtown Annapolis, and for the price (almost $150/night including tax) is very disappointing. The staff are fabulous, but the hotel is drab and looks like it has seen better days. The highway was so loud I could hear traffic in the middle of the night over the noise of the fan in the room, even when the fan was turned up to maximum. Food is not good - best to avoid. Rooms are clean but the only secure way to close the door was by putting the security bar across, and the door had been glued back together where that had clearly been forced open on some previous occasion.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this reviewResponded 8 October 2013

Dear Valued Guest:
Thank you for taking the time to submit a review for the DoubleTree Hotel Annapolis. It is feedback from our guests that allows us to address satisfaction issues and your comments are very important to the leadership of the hotel.

We would like to get more feedback regarding your stay if possible. Please contact our Front Office Manager, Dienna Diamante at DDiamante@doubletreeannapolis.com. She will assist you in resolving any issues of concern.

We appreciate your business and would definitely like to have you return to the DoubleTree family.

Kind regards,
Tracy Richards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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