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“Hotel Staff That Care”

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Doubletree by Hilton Hotel Annapolis
Ranked #5 of 21 Hotels in Annapolis
Certificate of Excellence
Reviewed 13 January 2014

I have stayed at this hotel on several of my recent business trips to the Annapolis area and have had good experiences with the staff at this hotel each time. Check in and Check out are easy and the staff has consistently showed that they do care. Although the hotel is older and has some wear to it, the caring and professional attitude of the staff make you want to return.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this reviewResponded 22 January 2014

Dear Valued Guest:
Thank you for your continued loyalty to the DoubleTree Hotel Annapolis. We very much value your business and appreciate that you have shared them online.

Your comments will be shared with the property team and I know they will be delighted to hear your kind words.

Thank you again!
Respectfully,
Tracy Richards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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696 - 702 of 1,119 reviews

Reviewed 12 January 2014

Hotel is well run. Rooms are small, but clean and comfortable. We were given rooms in the renovated part of the hotel which are way in the back. There is room service. Self parking up front is free. Internet is good and complimentary.

Stayed: January 2014, travelled with family
Thank MonGourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this reviewResponded 22 January 2014

Dear Valued Guest:
Thank you for taking the time to submit a review on TripAdvisor. We appreciate your business and we are delighted that you enjoyed your stay at the DoubleTree Hotel Annapolis.

We hope when your travels bring you back to the area, you will consider this as your alternate home.

Again, thank you for the kind review.
Tracy Richards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

I had a wonderful experience at the DoubleTree Annapolis. As a gold member, I did stay in a tower room and received all the benefits of a Hilton Honor member. The room was extremely clean and comfortable, breakfast was tasty, staff were helpful and cheery and the free shuttle service was excellent. Would stay again.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this reviewResponded 7 January 2014

Dear Valued Guest:

Thank you for taking the time to write an outstanding review for the DoubleTree Hotel Annapolis. We are delighted that you enjoyed all aspects of your stay and that the service you received was excellent. Your comments will be shared with the team members of the hotel.

We appreciate your business and look forward to seeing you in 2014.

Warm regards,
Tracy Richards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

Average to small sized room. Average accommodations. clean. Was quiet on New Years Eve which was a plus for us. We did not have time to use any of the other facilities. They had no Tums or stomach upset supplies in the small shop.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Check-in was great, room was clean and for the price adequate. However, our room was on the Highway 50 side of the building. The noise from traffic was ridiculious. Neither my wife and I slept. We ended up checking out early and going home to get some rest.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this reviewResponded 7 January 2014

Dear Valued Guest:
Thank you for taking the time to write a review on the DoubleTree Hotel Annapolis. We appreciate your feedback and the information you shared. We are delighted that you were greeted by our warm and friendly staff and that the service was good. However, not getting a good nights rest is not the experience we want you to remember. Please email Dienna Diamante, our Front Office Director with your contact information and she will be glad to discuss your experience. Her email is ddiamante@doubletreeannapolis.com.

Your business is important to us and we want you to return to the DoubleTree when you are in the Annapolis area.

Kind regards,
Tracy Richards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

I was in Annapolis with my family during the holidays. The hotel was decorated beautifully, and holiday music filled the lobby. It was immediately very inviting. The room was clean and spacious. I had some business to do while on the trip, and I found the staff to be very helpful and accommodating to my needs. I would highly recommend this hotel.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

We were very impressed with the staff here, who went out of their way to make us feel welcome. Upon check in, the night manager (Allan T.) could not have been nicer. He was even so kind as to recommend a good seafood restaurant, and make reservations for us.

I spend over 100 nights per year in hotel rooms (many of them with more stars than this one), and cannot remember the last time I was treated this well. I will stay there next time I'm in Annapolis

Room Tip: The rooms facing the highway are a bit noisy. We turned on the A/C, which effectively drowned out th...
See more room tips
  • Stayed: November 2013, travelled as a couple
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Thank tom g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this reviewResponded 7 January 2014

Dear Valued Guest:
Thank you for taking the time to submit a wonderful review on Trip Advisor for the DoubleTree Hotel Annapolis. We are delighted that you enjoyed your stay and that the staff provided excellent customer service. Your comments will be shared with the entire staff and special recognition will be given to Allan for his excellent service level.

We very much appreciate your business and for sharing your experience online. We look forward to seeing you in the future.

Kind regards,
Tracy Richards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Hotel Annapolis

Address: 210 Holiday Ct, Annapolis, MD 21401-7001 (Formerly Radisson)
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Annapolis
#9 Romantic Hotel in Annapolis
Price Range: £76 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Annapolis 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
Doubletree by Hilton Hotel Annapolis features premium accommodations with stylish guest rooms and convenient amenities. Guests of the hotel feel right at home with our comfy beds, complimentary WiFi throughout the hotel, an onsite restaurant with convenient room service, fitness center, pool, and much more. Book a stay at this Annapolis hotel to enjoy all of these great services. ... more   less 
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Also Known As:
Doubletree Annapolis
Annapolis Doubletree

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