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“Nice Hotel” 4 of 5 bubbles
Review of Country Inn & Suites By Carlson, Annapolis

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Country Inn & Suites By Carlson, Annapolis
Ranked #4 of 21 Hotels in Annapolis
Certificate of Excellence
Richmond, Virginia, United States
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed 22 July 2012

My wife and I spent 2 nights at this location. In our first room, the air condition did not work. I reported the problem to the management and a maintenance person arrived within 10 minutes to check the AC. When he could not get it to work, management moved us to another room. The rooms are very clean and modern. Beds are comfortable. Our room had a 32" flat panel Hi- def TV. There was no fridge in the room which would have been nice. Breakfast consisted of fresh waffles, eggs, sausage, toast, bagels, pastries, oatmeal, cereal fruit, coffee and juice.
The hotel is located about a block from the shopping mall and about 4-5 miles from the state capital, naval academy and the old town Annapolis water front. Except for the AC problem, we had a very nice stay.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gregory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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760 reviews from our community

Traveller rating
    370
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    86
    42
    17
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lothian, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 July 2012

We stayed here with our 2 cats after being left homeless from the Derecho storm of June 29th. The room was very comfortable and clean. The entire staff is professional and friendly. Very accommodating to our needs. They even had coffee ready for my partner early every morning because of her habit of getting up long before dawn. And let's not forget the breakfast with a wide variety of tasty options. Thank you also to our "breakfast Lady" who let us get empty boxes from the pantry for our move-out today. These wonderful people made us feel very much at home and helped ease our stress. A big THANK YOU.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, VA
1 review
4 of 5 bubbles Reviewed 19 July 2012

I stayed a couple of nights at this location ... I was somewhat concerned after reading some reviews on here. They must have changed management because I had no problems whatsoever. Our A/C didn't work in our room and within 5 minutes we had someone check it and were moved to a different room and even got a free movie on the house for the inconvenience (which we ended up not even using). The staff was very nice and professional, don't have a single bad thing to say. The beds were comfortable and the room and bathroom very clean and it was very quiet (we stayed on the 4th floor).

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tine1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 8 July 2012

We stayed over on our way to Ocean City and found Country Inn & Suites to be a nice break point. The front desk is great, and there are all sorts of free refreshments for guests such as a variety of delicious cookies, coffee, teas, and water.

The lobby area is done up in classic Annapolis nautical charm and is very well kept. The hallways are extremely clean.

Upon entry into our room we were first hit with the smell of something fresh (not sure if the deoderize the air or not..but it was a pleasant smell..not musty like in some other places). The room was done up very nice and kept very tidy. Everything was dusted and in great working order. The beds were VERY comfortable. The only downside was the bathrom seemed a bit dated, but to be honest-the rest of the hotel was so nice it didn't really matter too much.

MINUTES (5 tops) to downtown :)

We would def. come back and stay again. This would be our first choice!

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nik4213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metairie, Louisiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 July 2012

I recently visited the Annapolis area to visit my grandchildren. The day before arrival a bad storm came through and a good portion of the area was without power-including my daughter and grandchildren. The hotel had power and was naturally sold out due to the circumstances. My daughter and 3 grandchildren moved into the hotel with me for 2 nights until their power was restored. The hotel staff could not have been more gracious and helpful to us during these unusual circumstances. They always had a smile on their faces despite the constant phone calls and the influx of people. I will definitely stay again when I visit the area

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wfvaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 July 2012

I am sorry that we only needed to stay here one night. Our room was on the first floor, which is actually downstairs, at ground level. We had a 'living room' with couch, TV, table, microwave and fridge. The bedroom had incredibly effective room-darkening curtains. The a/c was good, not too noisy. The pool and hot tub were right down the hall. Breakfast the next morning was exemplary compared with other places of similar calibre--fruit, yogurt, oatmeal, granola, eggs, juice,waffles, etc. The staff were very friendly and responsive (e.g. the wifi was down but they rebooted it before we could even report it. Very attractive facility, wide open staircase, book lending library...like a big B & B with lots more space and amenities!

Room Tip: Don't be scared off at the thought of a ground-floor room. These were very nice and convenient...
See more room tips
  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Susan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Coast, Florida
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 11 June 2012

My wife and I have stayed in CI&S for years. We have stayed from PA to MI and we are Club Carlson Card Members. This is the worse run hotel you could imagine. Despite repeated requests for air conditioning repair for our suite, and knowing the hotel was booked so there was no other room to place us, management refused, or did not have a plan for, repairing air conditioning. Our first night, Fri night, our room was 79, Sat night, our room was 81 degrees. On Sat eve we were treated with a half hour window a/c installation before we could take a shower, and go out for dinner. While cooling the room, the a/c sounded like we had a loud air compressor in the room. (real nice) We needed a washrag to prop the interior door, whose veneer had separated from the frame, open. Don't ask questions of the night manger who, according to what he was telling his relief on Sunday morning, (loud enough for guests in the lobby to easley hear) had been bothered by a female guest asking questions. He also complained he had been hired with the understanding he would work different shifts but that had not happened. He then said one of these days he was going to just "go off". Hope your not staying there when he does. The elevator is a sauna as well. Clearly there is no leadership or management at this hotel. We think there should be an immediate change by corporate from Katrina Arion whose card indicates she is the General Manager, to someone who not only knows how, but cares enough to, operate this Country Inn & Suites properly. There are too many other quality hotels in the area to stay in. Inexcusable.

Room Tip: Here is a solid tip to choose a good room: ANY HOTEL BUT THIS ONE, (under current management)
See more room tips
  • Stayed June 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank TalyMon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisannapolisgm, General Manager at Country Inn & Suites By Carlson, Annapolis, responded to this review, 13 June 2012
Thank you for taking the time to share the details of our recent stay with us. We value all guest feedback, as we use these comments to remain focused on constant improvement. We regret that your stay was less than satisfactory. I know that we have addressed your concerns with you personally and I have addressed your comments with my team to ensure that the events are not repeated. Please do not hesitate to contact me if I can be of further assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Annapolis

Property: Country Inn & Suites By Carlson, Annapolis
Address: 2600 Housely Road, Annapolis, MD 21401
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Annapolis
#2 Family Hotel in Annapolis
#4 Romantic Hotel in Annapolis
#7 Business Hotel in Annapolis
Price Range (Based on Average Rates): £
Hotel Class:3 star — Country Inn & Suites By Carlson, Annapolis 3*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites Annapolis. Less than five miles from the historic waterfront of Chesapeake Bay, the Country Inn & Suites in Annapolis, MD offers an impressive selection of rooms and suites with exceptional amenities. Just minutes from downtown, we are an excellent base for business and leisure guests visiting the U.S. Naval Academy, government offices, Anne Arundel Medical Center and the Annapolis Mall. Enjoy our convenient services including a heated indoor pool, Fitness Center, complimentary high-speed Internet access and free daily hot breakfast. We invite you to stay and see what makes the Country Inn & Suites one of the best Chesapeake Bay area hotels. ... more   less 
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Also Known As:
Country Inn And Suites Annapolis
Country Inn & Suites Annapolis Hotel Annapolis
Country Inn Annapolis
Annapolis Country Inn

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