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“Great place to stay”
Review of Westin Annapolis

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Westin Annapolis
Ranked #7 of 21 Hotels in Annapolis
Certificate of Excellence
GreenLeadersSilver level
Rock Hill, SC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great place to stay”
Reviewed 10 August 2014 via mobile

I stayed for two nights for business and absolutely loved this place. It's close enough to walk to the touristy part of Annapolis, but quiet enough that you don't have to deal with any noise. The beds are great and the shower is amazing! There are nice restaurants in close proximity ( across the courtyard). Miss Shirley's was recommended for brunch, but there was an hour wait so we went to Fado where we had fish and chips (get the half portion) and soup.

Stayed August 2014
Helpful?
Thank ChristineLee67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Westin Annapolis, responded to this review, 12 August 2014
Dear ChristineLee67: Good morning. Thank you for taking your time to respond to Trip Advisor after your stay in Annapolis at the Westin. On behalf of the entire staff, we appreciate your candid feedback and thank you for recognizing our hotel. Thank you for your business. I will share your comments with our entire team. Very helpful for future guest service situations. Have a great month of August. Sincerely, Jim Piccoli General Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
New Delhi, India
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 August 2014

Quite a nice hotel. Quite a good location ... The service could be a little better ... Never ate their food so dont know... Room big enough for a family of 4 if your kids are still small... Would have liked a little bigger room but was quite a good room... They had good Wi-Fi accomodations and internet services

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank AshleyPotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Westin Annapolis, responded to this review, 12 August 2014
Dear Ashleypotter: Good morning. Thank you for taking your time to respond to your visit to the Westin Annapolis with this review. On behalf of the entire staff, we appreciate and value your business. Thank you for your candid feedback. I am happy that for the most part your enjoyed the hotel. Have a great remainder of the summer and again, thank you for your time and business. Sincerely, Jim Piccoli GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aldan, Pennsylvania, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2014

Stayed at The Westin for 2 nights. The room was spacious and the beds were extremely comfortable. The rooms were very quiet. The hotel personnel were friendly and extremely helpful.
The location was perfect - one mile from the harbor. Never had to use the car as there's a trolley right outside the hotel that leaves every 15 minutes to go downtown.

Room Tip: You can't go wrong no matter where your room is. The trolley that leaves from right outside the...
See more room tips
Green Features: Had the option to not have the sheets changed everyday which I thought was very practical. The room temperature was perfect.
  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Westin Annapolis, responded to this review, 10 August 2014
Dear MarieC: good morning. Thank you for taking your time to respond with a recap to Trip Advisor after your visit to the Westin Annapolis. Thank you for your nice comments as well as your business. I am glad you had a good visit. thank you again and have a great summer season. Jim Piccoli GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2014

We found this hotel on TripAdvisor and liked that people commented how convenient the trolley outside the hotel was for them. We found that to be a great perk of this hotel. We never had to pull our car out of the hotel. The trolley ran every 20 minutes or so in to town and back. The lobby was beautiful - great hotel bar. The gym was up-to-date and clean. Our room was perfect. Awesome shower! We also enjoyed going downstairs at night across the veranda and having drinks on the patio.... The only drawbacks - $10 per night for internet access in the room. We had our two teenages with us so there was no way we could go without internet. In today's electronic world I think WIFI should be free of charge, especially since it is free in the lobby and valet parking was $23.00.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Gina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Westin Annapolis, responded to this review, 6 August 2014
Dear Gina S: Good afternoon. Thank you for recapping your stay at the Westin Annapolis with a Trip Advisor review. Our staff appreciates your candid feedback as well as your business. I am happy that your stay overall was pleasant and enjoyable. Thank you for your comments regarding parking, wifi, and Annapolis. Have a great remainder of the summer season. Thank you again for your business. Sincerely, James J. Piccoli General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chapel Hill, NC
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 August 2014

We attended a family reunion at the Annapolis Westin. Really nice place to stay. The room was as expected (except the mini refrigerator did not work, but no big deal). The beds were very comfortable. I was not impressed with the breakfast buffet. The food was mediocre and service was not impressive. Also in a hotel of this quality, Internet service should be included, not charged extra for. Valet parking was pricy, with a public lot the only option.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank dabigman240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Westin Annapolis, responded to this review, 6 August 2014
Dear dabigman240: Good afternoon. Thank you for taking your valuable time to write a review for the Westin Annapolis. On behalf of the entire staff, we appreciate your business and value your candid comments. I will utilize your review with our customer service team tomorrow in our meeting. I appreciate your comments on our breakfast buffet. This is an area we are constantly working to improve. Thank you once again and have a great remainder to your summer season. Sincerely, James J. Piccoli GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2014

We arrived earlier than expected, and were allowed to check in. We parked our car under the hotel and only paid $10 for 24 hours. Everyone was exceptionally polite and helpful, especially the front desk staff. Once we got the hang of the free shuttle, we managed to take in some history, fabulous restaurants, a water tour and then return to the most comfortable bed ever. Our room was very clean, and exactly as pictured, larger than others in the area and quieter. We'll be back!!

Room Tip: Rooms in front have a view of the traffice circle, but were still quiet.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Westin Annapolis, responded to this review, 6 August 2014
Dear Laura H: Good afternoon. Thank you for taking your time to respond to Trip Advisor after your stay at the Westin Annapolis. We appreciate and value your business as well as your comments. Thank you for recognizing our front desk staff. I will share your comments with the entire team. Have a great month of August and thank you again. Sincerely, Jim Piccoli General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Haven, Pennsylvania
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 August 2014

attended family reunion in deale traveling with husband and daughter. we reserved a room with d
king size bed and the found daughter (21 years) was able to accompany us,,,,no doubles available,,,so they upgraded us to the parlor suite at same rate! very appreciative !
free trolley to annapolis another plus,,,,would stay again

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank flowie_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Westin Annapolis, responded to this review, 6 August 2014
Dear flowie 22: Good evening. Thank you for taking your time to respond with a Trip Advisor review. On behalf of the entire staff, we value your business and appreciate your candid comments. We will use your remarks in our customer service recap meeting tomorrow morning. I am happy you enjoyed the suite upgrade. Have a great remainder of the summer season. Thank you again. Sincerely, Jim Piccoli GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westin Annapolis

Property: Westin Annapolis
Address: 100 Westgate Cir, Annapolis, MD 21401-3379
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Annapolis
#6 Business Hotel in Annapolis
#8 Family Hotel in Annapolis
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Westin Annapolis 4*
Number of rooms: 225
Official Description (provided by the hotel):
One of the newest additions to the Maryland state capital, The Westin Annapolis hotel is the centerpiece of a European inspired mixed-use community that ripples with energy. ... more   less 
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Also Known As:
Westin Annapolis Hotel Annapolis
Annapolis Westin

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