We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“So pleased with our stay we came back two nights later”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton Garden Inn Annapolis
Ranked #8 of 21 Hotels in Annapolis
Certificate of Excellence
Greensboro, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“So pleased with our stay we came back two nights later”
Reviewed 2 January 2012

We headed north after Christmas to NYC and needed a place to overnight on the way. We found this hotel online, realizing that, if we didn't like it we could stay elsewhere on the way back since there were lots of choices in the area. We found the hotel convenient to the freeway and close to shopping and restaurants. But it was the friendly staff and the clean, quiet and comfortable room that had us book again on the way back. The hotel General Manager (TJ) was at the front desk on the second stay and really made us feel welcome. We would certainly stay here again.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_GM_Annapolis, General Manager at Hilton Garden Inn Annapolis, responded to this review, 4 January 2012
Steve H:

Thank you for taking the time to write a review on Trip Advisor about your recent stays with us while you were passing through Annapolis.

I remember talking to you and your family about your trip to NYC! I'm glad that you found our hotel accomodating and the staff to be friendly. I will definitely be taking your review and recognizing everyone on the team.

Again, thank you for your kind comments and consideration.

Enjoy the New Year!

TJ Cantu
General Manager
Hilton Garden Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

696 reviews from our community

Traveller rating
    303
    212
    104
    49
    28
See reviews for
242
203
29
160
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Maryland
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 January 2012

Just stayed for one night at this HGI, which is close to home, in order to keep Hilton Honors points. My children are lifeguards and frequently choose to guard at this hotel. They said the staff is always friendly, the pool clean and well maintained. Pool was not opened of course, but staff was friendly, room comfortable and clean. This is a good location, just a short drive from dining and shopping. there is a CVS, Subway, and Sushi restaurant in walking distance.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelclem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_GM_Annapolis, General Manager at Hilton Garden Inn Annapolis, responded to this review, 4 January 2012
Travelclem:

Thank you for taking the time to write a review on Trip Advisor! We always appreciate the feedback we get from our guests. I was surprised when I saw that you are local, that's great!

Thank you for the kind comments and I'm glad you found the rooms to be clean and comfortable.

We hope to see you again the next time you're around Annapolis. If not, we'll see you when the pool opens!

Thank you for your time.

TJ Cantu
General Manager
Hilton Garden Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pelham, New Hampshire
Level Contributor
608 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
Reviewed 29 December 2011

We stopped here without a reservation on our way home from up north. Justine gave us a very friendly greeting and welcome.

The room we were assigned did not have any hot water and couldn't be fixed until the next morning so we were immediately moved to another room and given a voucher (a $10.95 each value) for breakfast.

The breakfast was cooked to order from a limited menu and also included an all you could eat buffet. The service very friendly and attentive.

The rooms were clean and comfortable.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fudgbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_GM_Annapolis, General Manager at Hilton Garden Inn Annapolis, responded to this review, 4 January 2012
Fudgbug:

Thank you for taking the time to write a review on Trip Advisor regarding your recent stay at the Hilton Garden Inn while you traveling back home.

It's always great when we can catch people doing something right, rather than something wrong. I was thrilled when I read that Justine was friendly and welcoming. We always want to make sure that we offer a great first impression.

I am sorry for the issue with the room not having hot water when you first checked in, that is definitely not normal for our property. I'm glad that we were able to get you into a different room that was clean, comfortable, and in working order.

We hope to see you again the next time you are down our way.

Thank you for your time and consideration.

Enthusiastically,

TJ Cantu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annapolis, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 November 2011

Place is basic. Staff varies from friendly to inattentive. Usually understaffed. Would neither recommend for or against. Be aware of the week after Memorial day or any busy week when they double or triple rates. Ask then not to use a lot of oil when cooking breakfast.

Room Tip: Better if you can get a room at the back away from the busy street
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank First L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 November 2011

Sad. The Hotel is very nice, nicely kept, well located, personel is great and friendly.
The building is terrible. You can hear everything from room to room, hallway, floor above, etc.etc. To help out, our neighbour upstairs got up every night at 3:00 AM and we could hear him walk like he was 300 pounds...
A Shame that Hilton put their name on such a shady built place. Sorry. I loved everything else about it, but I won't return.

Room Tip: Too noisy. Probably none.
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pierre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, FL
Level Contributor
210 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 10 November 2011

This hotel was nice and clean, but the staff was SO friendly and helpful, it was a pleasant surprise to see them all so willing to help and be friendly. From the guy who fixed breakfast in the morning, to the lady who serves cocktails to the front desk, they were all wonderful!

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DHancock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_GM_Annapolis, General Manager at Hilton Garden Inn Annapolis, responded to this review, 15 November 2011
DHancock:

I just wanted to take a minute and thank you for writing a review on Trip Advisor. I'm happy to hear that you felt our staff was super friendly and that our facilities were clean.

We hope to see you again if you're in Annapolis again.

Thank you for your time and consideration.

TJ Cantu
General Manager
Hilton Garden Inn Annapolis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 October 2011

I stayed in this place for a week.
Clean rooms, extremely helpful and friendly staff. Good Management. Delicious Breakfast. No plastic dishes ! Free guest laundry. Really good place to go if you are not planning to go downtown
Negative: Internet connection was slow and messy.
Will return for sure !

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Applejodler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_GM_Annapolis, General Manager at Hilton Garden Inn Annapolis, responded to this review, 9 November 2011
Applejodler:

Thank you for taking the time and writing a review regarding your past stay at the Hilton Garden Inn Annapolis! We appreciate all of the feedback. I wanted to let you know that we are looking into the internet connectivity issue and will come up with a solution ASAP. We look forward to seeing you again the next time you are in Annapolis.

Sincerely,

TJ Cantu
General Manager
Hilton Garden Inn Annapolis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Annapolis hotels
0.3 mi away
SpringHill Suites by Marriott Annapolis
3.0 mi away
Loews Annapolis Hotel
Loews Annapolis Hotel
#2 of 21 in Annapolis
4.0 of 5 bubbles 1,165 reviews
0.6 mi away
Doubletree by Hilton Hotel Annapolis
Show Prices
Show Prices
Show Prices
0.7 mi away
Country Inn & Suites By Carlson, Annapolis
3.5 mi away
Historic Inns of Annapolis
3.7 mi away
Annapolis Waterfront Hotel, Autograph Collection
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Annapolis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Annapolis

Property: Hilton Garden Inn Annapolis
Address: 305 Harry S Truman Pkwy, Annapolis, MD 21401-7481
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Annapolis
#6 Romantic Hotel in Annapolis
#8 Business Hotel in Annapolis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Annapolis 3*
Number of rooms: 126
Official Description (provided by the hotel):
The newly-renovated Hilton Garden Inn Annapolis has 126 guest rooms equipped with plush bedding, free WiFi, 32-inch high definition TV and a hospitality center featuring a microwave, mini-refrigerator and coffee maker. Located just 4 miles from the US Naval Academy, our Annapolis hotel offers easy access to Baltimore/Washington and Washington National Airports. Our onsite Garden Grille(R) & Bar serves cooked-to-order breakfast and a delicious dinner each day and signature cocktails in the evenings. Families appreciate our outdoor pool while business travelers can keep up their routines at the 24-hour fitness center. Choose Hilton Garden Inn Annapolis for your next trip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hilton Hotels Direct, Hotels.com, Booking.com, Ebookers, Traveltool, S.L.U., Evoline ltd, HRS, Cancelon and HotelQuickly so you can book your Hilton Garden Inn Annapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Annapolis Hotel Annapolis
Annapolis Hilton Garden Inn
Hilton Annapolis

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing