"Average" definitely describes this hotel overall. We stayed in the king suite, which was not particularly comfortable, with high noise levels from surrounding rooms. Breakfast was of poor quality and overpriced. But the kicker was when I checked my credit card bill and found that we'd been billed for an extra night! We checked out early - and in spite of having a receipt in hand, I've spent over an hour on the phone with the hotel trying to persuade them that we checked a day earlier than they billed our credit card for. "But our computer shows you checked out the next day!" "So your computer is wrong - I have a receipt." I had to e-mail them a copy of the receipt, and they STILL tried to claim that it was wrong! Apparently they didn't have a copy of the same receipt, and the manager is "out of the office" until the end of the week... Finally after EXTENSIVE argument, they agreed to refund the incorrect charge. Will NEVER stay in a Hilton again.
- Official Description (provided by the hotel):
- The newly-renovated Hilton Garden Inn Annapolis has 126 guest rooms equipped with plush bedding, free WiFi, 32-inch high definition TV and a hospitality center featuring a microwave, mini-refrigerator and coffee maker. Located just 4 miles from the US Naval Academy, our Annapolis hotel offers easy access to Baltimore/Washington and Washington National Airports. Our onsite Garden Grille(R) & Bar serves cooked-to-order breakfast and a delicious dinner each day and signature cocktails in the evenings. Families appreciate our outdoor pool while business travelers can keep up their routines at the 24-hour fitness center. Choose Hilton Garden Inn Annapolis for your next trip. ... more less
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- Also Known As:
- Hilton Garden Inn Annapolis Hotel Annapolis
- Annapolis Hilton Garden Inn
- Hilton Annapolis