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“Gorgeous Room and Friendly Staff”

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Hilton Garden Inn Annapolis
Ranked #8 of 21 Hotels in Annapolis
Kemptville
2 reviews
“Gorgeous Room and Friendly Staff”
Reviewed 27 June 2014

We stayed at the Hilton Garden Inn Annapolis on June 22 and 23. Although we did experience some problems checking in and with the room, we did speak with the Manager and the resolution exceeded our expectations. Thank you Tim for making our stay the most enjoyable one yet! We will definitely visit again the next time we are in the area.

  • Stayed June 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Monique C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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730 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
New Jersey, United States
1 review
Reviewed 25 June 2014

It was a great experience and everyone was extremely friendly and helpful. I would recommend this hotel. The room was clean, and had all that I want for the stay. It was close to where I needed to go while in the area.

  • Stayed June 2014, travelled solo
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesapeake, United States
1 review
Reviewed 24 June 2014

Would recommend this hotel to anyone who wants to get a good bang for the buck. The hotel staff was extremely helpful and the rooms were well mainatained. The refrigerator was a little noisy. The breakfast buffet was very good. The hotel is located near the mall and several restaurants.

  • Stayed June 2014, travelled with family
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    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Curtis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 6 Contributor
195 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 23 June 2014

We stayed at this property for 2 nights over a weekend. Generally I've been a fan of this brand - reasonable price, predictable amenities, comfortable. However, during this trip where we have stayed at 4 different Hilton's (1 Hilton, 1 DoubleTree, 2 Garden Inns) - this one too, the mattress and pillows were AWFUL. The mattress was sagging in the middle and squeaked every time you got up. The pillows (which I've written about now 3 other times this week) are square, squishy soft that go flat instantly, just absolutely uncomfortable. Whoever at Hilton Corporate selected these pillows should be fired from that job because I can tell you I will not be staying at Hiltons domestically after this weeks experiences.

Okay, enough of that rant. The staff was very nice. Check-in/out was fine. The breakfast was OUTSTANDING, and the fellow that manages the restaurant was the most service oriented, and friendly manager I've ever encountered.

Reasonably clean - room was clean, but the outdoor grounds could have used more attention.

Room Tip: Definitely stay AWAY from the elevators - they were loud and the "ding" constantly.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank daveHou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2014 via mobile

My son and I stayed here on a recent visit to Annapolis to visit a friend battling cancer at Anne Arundel Hospital. I could not have been more pleased with the staff! I realized the first morning that I forgot my toothbrush. Janero offered to go get one and went out in the pouring rain to purchase one at the CVS across the street. The second morning, he found a local florist for me. The waiters in the restaurant couldn't have been nicer. The location was perfect to head downtown, eat in the fabulous restaurants at Towne Center, and visit the hospital. The rate was so reasonable as well. This is a very clean hotel with comfortable beds. I would happily stay here again. Great job, staff! And thank you for making a stressful time easier....

Stayed June 2014, travelled with family
Helpful?
1 Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 6 Contributor
131 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 June 2014

This is my 3rd time staying here and with so many hotels surrounding them, i seem to always come back to this place. the reason, is how amazing and attentive the staff is, they make you feel at home. the location to everything is right there. the meals they offer at night are top quality , you think you are at 4 star restaurant. prices are so reasonable. I just wanted to eat there the whole stay. they offer a very nice breakfast buffet for only $10.95. Everything about this Hilton ,is perfect.
their prices are so reasonable, and they so many repeat customers staying there, the staff knows them by their name. quality! quality! quality!

  • Stayed June 2014, travelled on business
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Helpful?
3 Thank BennyBones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 June 2014

We took a Westfield Mall special offer from Hilton to stay at this place. Our stay was very pleasant despite the fact we were asked to pay-in-full prior to check-in because it was graduation week at the Naval Academy. The staff were quite friendly and their service outstanding. The king room we stayed in was modern although slightly smaller than other hotels. It was well appointed with a wide desk, well lighted, very clean bathroom, very comfortable bed and with amenities such as mini safe, keurig coffee maker, fridge, microwave and wifi. The room was very quiet although we were on the first floor and close to the conference rooms. A larger safe can be an improvement, as we were not able to store our laptop in it. Special mention goes to Shaun F. who checked us in and made sure our package deal was satisfactory; and to Todd who makes everyone's breakfast worthwhile having and was exemplary in his hospitality. We will not hesitate to stay here again if we ever return to Annapolis.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank sprlolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Annapolis

Property: Hilton Garden Inn Annapolis
Address: 305 Harry S Truman Pkwy, Annapolis, MD 21401-7481
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Annapolis
#6 Romantic Hotel in Annapolis
#8 Business Hotel in Annapolis
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Annapolis 3*
Number of rooms: 126
Official Description (provided by the hotel):
The newly-renovated Hilton Garden Inn Annapolis has 126 guest rooms equipped with plush bedding, free WiFi, 32-inch high definition TV and a hospitality center featuring a microwave, mini-refrigerator and coffee maker. Located just 4 miles from the US Naval Academy, our Annapolis hotel offers easy access to Baltimore/Washington and Washington National Airports. Our onsite Garden Grille(R) & Bar serves cooked-to-order breakfast and a delicious dinner each day and signature cocktails in the evenings. Families appreciate our outdoor pool while business travelers can keep up their routines at the 24-hour fitness center. Choose Hilton Garden Inn Annapolis for your next trip. ... more   less 
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Also Known As:
Hilton Garden Inn Annapolis Hotel Annapolis
Annapolis Hilton Garden Inn
Hilton Annapolis

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